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“Excellent Experience”

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DoubleTree by Hilton Cape Cod - Hyannis
Ranked #3 of 22 Hotels in Hyannis
Certificate of Excellence
Reviewed 19 February 2014

My family thoroughly enjoyed our stay. The staff were pleasant, the accommodations were clean and attractive, the food was great and the amenities were terrific; Truly a great value. The kids really enjoyed the pool and the gym facilities were excellent. Staff were knowledgeable and attentive.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded 4 April 2014

Thanks so much for sharing your feedback and for your “five star review”. We are so pleased to hear of your “excellent experience” and have passed on your comments to our team members.

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660 - 666 of 891 reviews

Reviewed 19 February 2014

This is an easy to find hotel, very close to Airport. Newly renovated, the facilities and rooms are modern, clean and well equipped. The Banquet staff was excellent. We found them to be attentive, yet non-obtrusive.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Nicole G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded 4 April 2014

Thank you so much for your review. We appreciate all of your kind comments and hope to welcome you back again!

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Reviewed 19 February 2014

we went to the doubletree in Hyannis ma. during the blizzard on Feb. 15th 2014 and we enjoyed it tremendously. the power went out , the wind was crazy, but they treated us like their only guest. I would very highly recommend staying here. the manager personally checked in on us to make sure everything was ok.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Donald D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded 4 April 2014

We’re glad to hear that you had a “great time (here) in the blizzard.” What a winter it has been! Hope you will come and have a little summer ‘staycation” with us too!

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Reviewed 18 February 2014

There wasn't one negative thing! Awesome hotel staff and surprised at how clean and well maintained the facility was. We were at a conference in one of their meeting rooms, staff was very attentive. We were served a breakfast buffet that was very well supplied and top quality.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Ronald C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded 4 April 2014

Wow! Thanks! What a great review – we sincerely appreciate that you took the time to share your feedback.

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Reviewed 18 February 2014

The man at the front desk when we arrived was very friendly and cordial. The homemade cookies that he gave us was a very nice touch...and delicious. The room was very pleasant looking with a nice updated glass shower. Unfortunately, there were several youngsters staying at the Doubletree (a hockey game) and they were very noisy...running up and down the stairway until late at night. The heater kept going on and off rather loudly and the refrigerator the same; which kept us awake too. The breakfast buffet in the morning was nice but it would have been nice to have coffee available throughout the conference we attended. We did appreciate the pitchers of ice water on the tables. The staff was very helpful and courteous.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank T4260KIrichards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded 4 April 2014

Thanks so much for writing. We were pleased to have been able to host your group and hope that we will see you again. We do wish to apologize for the noise issues you encountered and will pass on your feedback to our security and maintenance departments.

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Reviewed 13 February 2014

We stayed at the Double Tree for a family gathering this past weekend. Luke, who checked us in, was just as nice as he could be and was incredibly helpful. I love the touch of the warm cookies when you arrive. I understand that that is a Hilton/Double Tree tradition, but it was extremely welcomed by my whole family.
We stayed in the Hilton Honors portion of the hotel. I don't know if there is any difference between those rooms and other rooms, but they were very clean, bathrooms were nice - I like having a stand up shower instead of the whole tub/shower combo. Bathroom had a good amount of room, but I had to move many of the things on the counter to get my toiletries all out.
The beds were comfortable, the rooms were clean and the room attendants that were cleaning the rooms were very nice.
Thank you for having the wall controlled unit for the heat. Unlike another hotel we usually stay with on the Cape, it was nice to have a more temperately controlled room where you don't freeze then roast and so on and so forth.
There was required testing of the fire alarms while we were in the hotel, there was nothing anyone could do about it, but it was a guessing game as to when the alarms would turn on and off - but it seemed like everything was in working order and obviously they do this to keep their guests safe.
We had the memorial after my Aunt's funeral in the restaurant here and it was very well done. The food was very good, the bartenders were terrific and it was a very well done reception.

It was a nice property and we will look at staying here again.

  • Stayed: February 2014, travelled with family
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Thank BudGirl17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded 4 April 2014

Thanks for sharing your feedback with us. We’re glad to hear you enjoyed your warm welcome from Luke and your warm DoubleTree cookie. We will be sure to pass along your nice comments along to our staff. Sorry about the inconvenience of the fire alarm testing…as you noted, it’s a bit of a “necessary evil”, and we appreciate your understanding. Thanks again for writing.

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Reviewed 10 February 2014

This was my first stay at any DoubleTree property and I was pleasantly surprised with the accommodations at this hotel. Staff was most pleasant and check-in /check out was quick and easy. We ate dinner in the small lounge/bar area adjacent to the Lobby the first night and the menu was very good and reasonably priced. Definitely recommend the scallops wrapped in bacon - awesome! Would definitely stay at this property when back in the area.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Grainger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded 4 April 2014

We’re happy to hear that you found us! We appreciate your kind words and thank you for taking the time to write.

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Additional Information about DoubleTree by Hilton Cape Cod - Hyannis

Address: 287 Iyannough Rd, Hyannis, MA 02601-2015
Phone Number:
Region: United States > Massachusetts > Cape Cod > Hyannis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#1 Business Hotel in Hyannis
#3 Romantic Hotel in Hyannis
#3 Family Hotel in Hyannis
Price Range: £87 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Cape Cod - Hyannis 3.5*
Number of rooms: 160
Reservation Options:
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DoubleTree By Hilton Cape Cod - Hyannis

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