We have been vacationing on the cape for years and normally stay at the other Hilton property but decided it was time for a change and we're glad we did. The service provided by John at the front desk was exceptional. When we first checked in John welcomed us as Hilton Honors Gold members and provided us with warm chocolate chip cookies. When we got to our room, we had a slight problem with the noise from the adjacent room. We went back to the front desk and John immediately apologized and moved us to quieter room. The room itself was spacious and the beds were very comfortable. Our room included a huge oversize soaking tub which was the size of a small hot tub! Overall, the room was quiet although there was some slight traffic noise. After dinner we decided to head down to the lobby and order a couple of drinks at the bar. Once again the service was outstanding. Jeff, the bartender was great, very friendly and made the best chocolate martinis! The continental breakfast at the restaurant was also very good. Overall, a great hotel, great staff and service. We will definitely be staying at the DoubleTree every time we visit the Cape. If you're looking for a nice quiet hotel with great service this is it.
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- Also Known As:
- DoubleTree By Hilton Cape Cod - Hyannis