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“weekender” 4 of 5 bubbles
Review of Holiday Inn Hyannis

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Holiday Inn Hyannis
Ranked #8 of 22 Hotels in Hyannis
Brockton, Massachusetts
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“weekender”
4 of 5 bubbles Reviewed 23 February 2014

Needed to get out of the house for a weekend..Chose Holiday Inn and best decision made...picked the loft suite and it was much better then we thought it would be...Nice upper level deck to sit out on ( although it is winter it was a balmy 50 out ). pool was nice , although it was crowded with kids from hockey tournament our kids had a great time, hot tub was a wee bit too hot for wife but loved it myself...One thing we found kinda strange was the curtains do not close all the way...( this is the loft suite ) even though we were on the second floor some people might be quite uncomfortable with this , but we solved that by using a folder binder clip we happened to have on hand...And if you have a drink at the bar...Steve the bartender was quite pleasant and engaging to talk with...

Room Tip: Older people staying here might want to get a room closer to the front if on the second floor to use...
See more room tips
  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYHI, Manager at Holiday Inn Hyannis, responded to this review, 5 May 2014
We're very pleased that you chose us for your week-end "staycation" in Hyannis and thank you for writing. We're glad that you enjoyed your loft suite accommodations and appreciate your feedback...we are working on improving the second floor window treatments, as we write. Thanks again!
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528 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 23 February 2014

We stayed for one night during the "president's day weekend", just after the snowstorm. the room was good sized and quiet. the breakfast was acceptable. Good hotel for the price we paid. there is a liquor store just in front of the hotel, fyi.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AntonioVO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Hyannis, responded to this review, 11 March 2014
Dear AntonioVO,

Thank you so much for your review of our hotel. We are so pleased you liked the room accommodations you had and the breakfast we offer. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to serve you again on your next future visit.

Sincerely,

Anthony M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwood, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 February 2014

We had an amazing time at this great location! It was "kids week" ! The team there went above and beyond to meet all the lil ones needs! Activities every hour ...meals just for kids and tons of clean pool fun! Everything from the rooms to the bar was just exceptional ! The staff had patience for the chaos this week brings and we were met by smiles at every turn!
It's already on my calendar for next year!

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Beth F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYHI, Manager at Holiday Inn Hyannis, responded to this review, 5 May 2014
How wonderful! We’re so happy that your family joined us over February school vacation (a/k/a “Kid’s Week”). We have worked very hard over the past number of years to expand on our activities and also to get the word out about our Kid’s week program. We like to think that we provide lots of family fun at a reasonable price and we are so pleased to hear that you had what sounds like a terrific experience! Thank you so much for writing…and we look forward to seeing you again next year!
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Natick, Massachusetts
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 20 February 2014

I stayed here with my son while he and his team participated in the Hyannis Hurricane hockey tournament. The team had booked a block of rooms so we got a really good room rate. The hotel was located a little over a mile from the rink which was very convenient. Our room was ready early so we were able to check in, unpack, and check out the rink in plenty of time before the first game. The room was very clean and had all of the basic amenities that we needed. The staff was very accommodating and allowed the boys to play knee hockey in the downstairs conference room and allowed the parents to hang out, eat and drink in the downstairs sitting area as long as we wanted. It was great. When the boys needed a change of pace, the pool was a perfect distraction in between tournament games. The breakfast buffet was delicious - plenty of options and very reasonably priced. They even had their TripAdvisor Certificate of Excellence award proudly displayed at the front desk.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank capecod1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYHI, Manager at Holiday Inn Hyannis, responded to this review, 5 May 2014
Thank you! We’re so glad that things worked out so well for you and your family during your hockey tournament week-end! As you mentioned, the new rinks at the Hyannis Youth and Community Center are just a little over a mile down the road from us. We’re glad to hear that you found our location to be convenient and really appreciate all your kind words about our hotel. Thanks again for writing.
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North Providence, Rhode Island
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 10 February 2014

The only issue we had was that when we arrived our room was not ready even though we booked it a month in advance, so they told us to come back in 30 minutes which it was, and for the inconvenience they threw in a free breakfast for the two of us at the buffet. A $25 value. The buffet was nice so it was worth it. We would recommend this place to anyone. For romance couples we recommend the king room with fireplace, or the two level king suite.

  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Dan_and_Heide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYHI, Manager at Holiday Inn Hyannis, responded to this review, 5 May 2014
Thank you for writing and for providing your feedback and recommendation from your February stay. We do our utmost to ensure that all of our guestrooms are clean and ready at check-in time, and regret that this was not your experience (sorry about that!). We’re glad that you enjoyed the complimentary breakfast that was provided for your inconvenience. We hope that you come back and visit us again!
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Carbondale, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 February 2014

Jessica Pandit and Lori Leger are doing a great job with customer service at your hotels. As a Cape Air pilot who has training early every morning and needs to be well rested before each flight, I have been extremely grateful, especially with a certain group of people who came through your hotel between 1/26/14 and 2/1/14. These people caused an extreme amount of trouble for other Cape Air pilots and myself who rely on being well rested for their training. Jessica and Lori have provided incredible customer service to a company that utilizes your services more than any other during this time of year. Any time there was a complaint from myself or any other Cape Air pilot Jessica and Lori were prompt to respond and help us get the service that we needed and the especially important rest we needed. These two employees deserve especially high commendations for their customer service that they have provided. I know that not only myself, but other Cape Air pilots were extremely grateful of the service they provided to be able to provide us with the best rest possible.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Damon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYHI, Manager at Holiday Inn Hyannis, responded to this review, 5 May 2014
We appreciate that you took the time to write and for your special mention of the “incredible service” you received. It’s our pleasure to work with Cape Air pilots, such as yourself! We’re sorry that another group impacted the restfulness of a portion of your stay with us...but, we were glad to hear that Jessica and Lori helped work to minimize the impact. Thanks again for writing.
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Atlanta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 January 2014

Having stayed here for nearly two months because of training with my new job, I can say this is the best the Cape and Hyannis has to offer. The rooms are comfortable, the cleaning staff is courteous, the van rides are always appreciated and on time, and most importantly, the front desk staff is always professional.

Jessica, the manager, is great at her job. She relates well with the staff, runs a good daily operation, and always has a smile on her face as she greets customers. Stephanie, Steve, AJ, and Jackie make the "Madhatter" the place to be on a weekend night. The food and drinks are top quality. Additionally, the breakfast options help provide an excellent start to the day. Jess provided great service during my two morning visits.

Nick, Tara, Nevi, Luke and Lori provide outstanding customer service at the desk. They are always willing to help with a request or provide advice on where to eat or explore. You can tell they know the area well.

-Lyle

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FL531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYHI, Manager at Holiday Inn Hyannis, responded to this review, 5 May 2014
Thank you very much for writing! Two months is a long time to be away from home and we’re very glad that we helped contribute to a good long term stay. Thank you for your special recognition of our dedicated front office and food and beverage staff – they were very pleased to have been mentioned in your review. Good luck in your new job!
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Additional Information about Holiday Inn Hyannis

Property: Holiday Inn Hyannis
Address: 1127 Iyannough Rd, Hyannis, MA 02601-1830
Phone Number:
Region: United States > Massachusetts > Cape Cod > Hyannis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 22 Hotels in Hyannis
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Hyannis 3*
Number of rooms: 196
Official Description (provided by the hotel):
The newest addition to Cape Cod, Massachusetts. Located on Cape Cod Hyannis, MA, home of the JFK Memorial. The Holiday Inn Cape Cod Hyannis Hotel, is conveniently located to US-6 and Route 132. The hotel is 5 minutes from Barnstable Regional Airport (HYA). This beautiful property is located between Cape Cod Bay and Nantucket Sound. We are surrounded by breathtaking views, historic charm and fine dining. Only minutes from Hyannis which boasts the area's largest concentration of businesses, shops, restaurants, and entertainment spots. In the main street and waterfront district you'll find Hyannis Harbor, the Village Green, the JFK Hyannis Museum, the JFK Memorial Park, and much more. This contemporary, stylish hotel offers 196 spacious guest rooms where you may select from a king, or two double beds. Special in-room amenities include complimentary wireless high-speed Internet, 27-inch television, movie channels, in room games and in room safe. Bi-level, Jacuzzi suites are also available. The Holiday Inn Cape Cod Hyannis Hotel features full meeting facilities, 24-hour fitness center, indoor pool, business services, lounge and restaurant. Hyannis hosts a variety of attractions including; Craigville Beach, Kalmus Beach, Orrin Keyes Beach, Veterans Beach, JFK Memorial, John F. Kennedy Hyannis Museum, golf courses, Cape Cod Central Railroad, and Hyannis Whale Watcher Cruises. ... more   less 
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Also Known As:
Holiday Inn Hyannis Hotel Hyannis
Hyannis Holiday Inn
Holiday Inn Hyannis Cape Cod

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