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“Updated, contemporary and very clean with friendly staff”

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Holiday Inn Hyannis
Ranked #8 of 22 Hotels in Hyannis
Connecticut
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Updated, contemporary and very clean with friendly staff”
Reviewed 25 October 2009

Jacuzzi tub was wonderful!! Comfortable bed. Hotel has a small, but nice restuarant overlooking the pool as well as an active bar the Friday night we stayed. One of the nicest Holiday Inn's we have visited in New England. Definitely would stay again.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BorderCollies2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (91)
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Cape Cod
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 October 2009

We had been forced out of our home by mold. We stayed at Holiday Inn Hyannis, MA on Oct 8&9, 2009. My husband purchased over $130 in underwear, socks and t-shirts that night in the hopes that he would have something to wear for the next few days. When we checked out on Saturday I forgot all of those items. When I called the front desk on Sunday to ask for his items they said they were not found by the maids. When I called on Monday to ask again for the return of the items they said no items were found in the room. When I called on Tuesday to ask yet again for the return of the items the GM said he would ask the maid the next weekend. I have received no calls. How can my items become missing then stolen in just a few days?? I have asked, called and complained about this for at least two weeks and no one seems to really care. We don't have extra $130 to spend since we have been forced out of our home by mold. We continually call and ask about our items but no one can give me an answer, they just take my name and number, again, and say that someone will get in touch with me. I am still waiting for someone - ANYONE - to get in touch with me about the stolen underwear, t-shirts and socks!!

BE VERY CAREFUL OF THE MAIDS - THEY WILL STEAL ANYTHING THEY CAN FROM YOUR ROOM!!

  • Stayed October 2009, travelled as a couple
    • Service
Helpful?
4 Thank UnhappyCustomer1597
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hyanhi1, MANAGER at Holiday Inn Hyannis, responded to this review, 2 November 2009
We investigated this matter thoroughly and both the Executive Housekeeper and I spoke with the guest. Unfortunately, the items that she believes she left in her guestroom were not located. We do not have reason to believe that the young lady who cleaned this room either found or took the men’s underwear, socks and t-shirts. We regret that we were not able to resolve this issue to the writer’s satisfaction. We are committed to the safety and security of our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NYC
1 review
Reviewed 8 October 2009

We arrived late and were checked in quickly. The rooms were clean and it had a modern design and furnishings. Especially liked the shower. The hotel has an interesting bar where one wall is lighted up and the colors change and there also seems to be water flowing on the walling, like a continuous fountain.

We didn't eat at the hotel, but there is an Olive Garden right next door and also an IHOP a few minutes away. We chose to drive about 10 mins to the waterfront where there were lots of restaurants.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catdom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 September 2009

Rooms were clean and well-serviced. Didn't try the restaurants. Property's five minutes a lot of things in Hyannis (including the commercial airport, lots of shopping - including the mall - and "regular" dining), maybe 10 minutes to the JFK Memorial/Korean War Memorial, "downtown" and the Kennedy Museum, harbor/ferry docks and the local restaurant scene.

  • Stayed September 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J-D-DFW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boston
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 August 2009

You can see in one of their own photos the ceiling doesn't look great. If it were just redone why wouldn't you start with the ugliest and possibly the unhealthiest part-the popcorn ceiling. Our room the ceiling was actually tearing away. The first exposure to the hotel is going up the carpeted stairs, I was surprised how dirty the halls were. Is the only place in the hotel that has air conditioning the hotel room?

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank summer09boston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 August 2009

My friend and I got there really late but the staff was very accommodating. Room was a bit small but was perfect for our needs, and we were even able to eat a small dinner on the table in the room. Our toilet had some problems and, when we called down to the front desk, they sent someone up to fix it immediately. Very clean with really nice bathroom. The hallways are not the prettiest, but who's sleeping in the hallway?! In addition, it is a bit pricey for a no frills hotel, but I think that most "normal" hotels in Hyannis are approximately around the same price range. After doing much research for Cape Cod hotels I would definitely stay here again if I were to visit the Cape again!

  • Stayed August 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank funluvintraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torornto
Level Contributor
3 reviews
3 hotel reviews
Reviewed 19 August 2009

Had a very pleasant 2 day stay. Staff was very freindly and helpful. Arrived early but had no problem checking in immediately. Room is not as large as expected but we spent most of the time outside anyways. The renovated bathroom really 'modernized' things and really loved the high water pressure shower. Location is fantastic, mid scale outdoor mall across the street and the upscale Cape Cod mall just down the road. Also close to Main Street. Other than a quirky wireless internet connection, we found the hotel to be of good value.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoeVW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Hyannis

Property: Holiday Inn Hyannis
Address: 1127 Iyannough Rd, Hyannis, MA 02601-1830
Phone Number:
Region: United States > Massachusetts > Cape Cod > Hyannis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 22 Hotels in Hyannis
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Hyannis 3*
Number of rooms: 196
Official Description (provided by the hotel):
The newest addition to Cape Cod, Massachusetts. Located on Cape Cod Hyannis, MA, home of the JFK Memorial. The Holiday Inn Cape Cod Hyannis Hotel, is conveniently located to US-6 and Route 132. The hotel is 5 minutes from Barnstable Regional Airport (HYA). This beautiful property is located between Cape Cod Bay and Nantucket Sound. We are surrounded by breathtaking views, historic charm and fine dining. Only minutes from Hyannis which boasts the area's largest concentration of businesses, shops, restaurants, and entertainment spots. In the main street and waterfront district you'll find Hyannis Harbor, the Village Green, the JFK Hyannis Museum, the JFK Memorial Park, and much more. This contemporary, stylish hotel offers 196 spacious guest rooms where you may select from a king, or two double beds. Special in-room amenities include complimentary wireless high-speed Internet, 27-inch television, movie channels, in room games and in room safe. Bi-level, Jacuzzi suites are also available. The Holiday Inn Cape Cod Hyannis Hotel features full meeting facilities, 24-hour fitness center, indoor pool, business services, lounge and restaurant. Hyannis hosts a variety of attractions including; Craigville Beach, Kalmus Beach, Orrin Keyes Beach, Veterans Beach, JFK Memorial, John F. Kennedy Hyannis Museum, golf courses, Cape Cod Central Railroad, and Hyannis Whale Watcher Cruises. ... more   less 
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Also Known As:
Holiday Inn Hyannis Hotel Hyannis
Hyannis Holiday Inn
Holiday Inn Hyannis Cape Cod

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