My wife and I booked the Princess Jr. Suite through Groupon for a slightly discounted price. The room was not even close to the pictures on their website. Although our room was fairly clean, the whole facility is very run down.
Our room had black stains behind the bathroom mirror, some of the tile grout in shower is very stained. There was one broken shower head and non functioning controls in the hot tub. I asked for a better maintained room and was told that maintenance would make repairs while we were out. Nothing was done. The hall to the pool room was very cold with ceiling tiles very badly stained and falling down.
The soda machine and ice machine next to our room was out of order. Didn't even bother checking others. So much for putting our wine on ice!
There wasn't even anything in the room for room service or other services that they may offer.
Our Groupon deal included a free buffet breakfast but we were told that it was an extra fee & not included. Our second morning I again inquired about the free breakfast and this time showed a copy of our Groupon deal. We were given a free breakfast voucher only to find the buffet steamers empty with only cereal and a few danish avalable @ 09:00. We tried dinner the first night in their lounge and was dissapointed in their obviously frozen fish. The dinner staff was very nice.
We will not be going back there and must say it is the first bad Groupon experience we have had.
- Official Description (provided by the hotel):
- The International Inn & Suites is a downtown Hyannis hotel offering romantic hotel accommodations for weekend getaways and vacations in Hyannis, Massachusetts. Our boutique hotel features a variety of unique amenities, romantic guest rooms and Jacuzzi suites, and friendly, professional staff. When you choose the International Inn & Suites, you'll enjoy a variety of unexpected extras, from our superior hotel amenities to our romantic vacation packages and hotel specials. Enjoy our convenient downtown location close to the best family attractions, historic landmarks, outdoor activities, museums, cultural events, shopping, dining, and live entertainment for a fabulous getaway in Cape Cod, Massachusetts. ... more less
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- Also Known As:
- International Inn And Suites On Cape Cod Hotel Hyannis
- International Inn Hyannis Ma
- International Inn And Suites On Cape Cod Hyannis