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Hampton Inn & Suites Berkshires-Lenox
Ranked #3 of 16 Hotels in Lenox
Certificate of Excellence
Reviewed 27 February 2012

We spent two nights here whilst travelling. Our room (with a jacuzzi bath) was huge and the bed very comfortable. Breakfast was very good - quantities of food constantly being checked. Love the idea of hot drinks being available all day. Being able to do some laundry was a bonus and the cost of this was very reasonable. The hotel and area experienced a power cut - torches (flashlights) were provided and it was all dealt with very efficiently. Would stay again if in the area.

  • Stayed: October 2011, travelled as a couple
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1  Thank Ali1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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792 - 798 of 913 reviews

Reviewed 26 February 2012

Warm welcome upon arrival. Very clean. Great breakfast and very nice that they leave hot beverages available all day along with fruit and afternoon snacks. Pool is small but very pretty with abundant natural light and great air flow. No hot tub big dissapointment, especially being near ski resorts.

  • Stayed: February 2012
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Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

We have stayed several times at this chain and find that it consistently provides high quality service and food. The rooms are large, very clean, sound proof with beds that are extremely comfortable ( with pillow tops and cloud like pillows!), the bathroom is large, modern, with an easy to get in shower with wonderful water pressure. Breakfast is included and presents a wide variety of hot and cold foods ( delicious omelets, bacon, sausage, make your own waffles), donuts, croissants, breads,bagels yogurt, fruit, coffee, hot chocolate, tea, juices, milk etc.
The staff was very polite and helpful, check-in and check out very fast... a great value for the money ( particularly when reserved through Hotelsdotcom.).

  • Stayed: February 2012, travelled as a couple
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1  Thank HappyFamilyUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2012

Recently my husband, Rich, and I again were lucky enough to spend time at the Hampton Inn and Suites - Berkshires/Lenox, MA. As usual everything was done in a manner to make us feel taken care of and
our stay was a pleasant one -- starting with several phone calls from my husband requesting and then confirming that our room would be chemical-free to, followed by reassurances the day prior to our arrival, and that very day, from Rob, the Front Desk Manager, that if the impending snow prevented us from making the trip, our Reservation would be extended.

Fortunately we were able to drive up once the weather cleared, our room was very comfortable and immaculate and provided us with a supremely comfortable bed and of course it was chemical-free -- and as always everyone at the front desk -- Melanie, Kathy, and Aaron -- were unfailingly polite, helpful and charming whenever we had a question or concern; from take-out menus to driving directions and computer issues, and a much-needed extension of our check-out time. Rob was just as helpful when we met him in person--even making sure that I had a toasted croissant at the very nice breakfast spread with lots of choices!

Every member of the wonderful staff was equally attentive to our requests, and always with patience and a warm smile. Maria, the General Manager has shown herself to be one of the most genuine caring people whenever it comes to staying here. We look forward to our return.

  • Stayed: January 2012, travelled as a couple
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1  Thank robertmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2012

We just came back from a mini-break weekend in the Berkshires. We Stayed at the Hampton Inn and couldn't have been happier. The central location was very convenient. Our room was immaculate, and comfortable. Everything in the room worked.

Every member of the staff that we encountered was exceptional. Mr. Robert Weisberger, the front desk manager, went overboard to meet the needs of every guest, and ensure a pleasant stay.

The rate was reasonable. Next time we visit the Berkshires, this is where we will stay!

  • Stayed: January 2012, travelled as a couple
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2  Thank SteveAtSapphire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2012

This is one of the nicer Hampton Inns we've stayed at. In fact, it's become our "go-to" place for our annual trips to the Berkshires area. Location is excellent. The staff is very helpful, and check-in is speedy and painless. Breakfast is what you would expect of a Hampton Inn. The rooms are clean.

  • Stayed: November 2011, travelled with family
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2  Thank ny_murray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2012

This is yet another terrific Hampton Inn hotel.

The staff is extremely friendly and helpful. One of them was kind enough to not only show us their very large collection of restaurant menus, but also help us decide which restaurants she thought we would enjoy. The front desk even kindly made reservations for us. Really a very nice touch.

Our room was very clean and comfortable. The bed was like a dream. Had the best sleep in months!

The free morning breakfast is standard Hampton fare -- eggs, fresh muffins, yogurt, make your own pancakes/waffles and much more.

This hotel is located very close to stores as well as the Bousquet skiing area, and historic downtown Lenox, so it's extremely convenient. Enjoy!

  • Stayed: December 2011, travelled as a couple
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1  Thank Zoomzoomzoom149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Berkshires-Lenox

Address: 445 Pittsfield Rd, Lenox, MA 01240-2132
Phone Number:
Region: United States > Massachusetts > Berkshires > Lenox
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Lenox
Price Range: £79 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Berkshires-Lenox 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hampton Inn And Suites Berkshires
Hampton Inn & Suites Berkshires Hotel Lenox
Hampton Inn Berkshires
Hampton Inn Lenox
Lenox Hampton Inn

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