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Hampton Inn & Suites Berkshires-Lenox
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Reviews (925)
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All reviewscomplimentary breakfastcookiesbreakfast staffgreat place to stayfront desk staffthe breakfast arearooms are largeadirondack chairsjiminy peakconvenient locationyogurtbeds were comfortableking suitenice stayminute driveindoor poolnew england
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Reviewed 23 September 2012

When we come up to Canyon Ranch we always come a day ahead, have a great dinner and hit Canyon Ranch the first thing in the AM, taking full advantage. Well, someone in our group booked another chain hotel, it was awful, I will not name it. Can you imagine calling around on a Sunday, during the season in June and finding enough rooms for the 6 of us. Hampton Inn to the rescue. It was so clean and new looking that I thought it had just opened. They couldn't have been nicer, and ther rooms were awesome.

Room Tip: As long as there are non smoking rooms, I don't know about Massachusetts,but traveling south some hotels have smoking rooms, I am fine. There is nothing worse than going into a room that a smoker has been in. Location, doesn't matter to me, you are not staying in the room all day.
  • Stayed: June 2012, travelled with friends
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Thank Caroler7883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2012

My wife and I were taking a trip through the Berkshires and stayed here based on its Trip Advisor rankings and comments which were very complimentary. The hotel lived up to its reputation. The staff were extremely nice and pleasant, the rooms clean, well equipped and furnished....everything was fine. The breakfast was good and there is a small fitness room with (only) cardio machines. A really nice place and I recommend it highly.

  • Stayed: September 2012, travelled as a couple
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Thank Kevin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2012

My wife and I have stayed at many Hampton Inns across the USA, but the one in Lenox MA is the best we've encountered to date. The property was very well maintained, the service personnel were more than polite - they made us feel welcome and wanted as guests. The breakfast was somewhat formulaic for Hampton Inns, but well-stocked and well-presented. The room could not have been better - clean, fully stocked, and everything worked. The same goes for the fittness facility - the equipment was clean and well maintained, plenty of towels were provided, the sanitary wipes were fully stocked and accessible. In all, this is an excellent property and we would not hesitate to book again.

  • Stayed: September 2012, travelled as a couple
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Thank GeezersOnTheGo-123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2012

We stayed at this hotel a few years ago when it was new and remembered a great experience and that's exactly what we got. We got a suite and it was fabulous. It was clean, comfortable and tastefully furnished. The view was great and the service was excellent. They always had cookies in the evenings and tea or coffee to accompany them. There is always a good selection for breakfast and the staff was just friendly and accommodating. The location is great as it is near good restaurants and a lot of other attractions in the Berkshires. The hotel was pricier than other Hampton Inns but probably around the same range as other hotels in the vicinity. Rest assured, you'll get your money's worth with this hotel. Thanks for another memorable weekend in the Berkshires!

  • Stayed: September 2012, travelled as a couple
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2  Thank Noella B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2012

My friend goes to the Berkshires two to three times a month and stays at the Hampton Inn. She had a meeting and for a couple of hours in the morning and I went with her overnight.
This is a great experience and I can recommend it without any reservation. The beds are great, the junior suite is great, and it is very quiet. The generous breakfast buffet included is perfect and offers also a cook your own waffle the size of the plate…
Everything is perfectly clean.
The staff is friendly very accommodating.
It does not have the charm of many old Inns in the area but the quality and the price makes it a first choice.

  • Stayed: August 2012, travelled on business
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Thank Christian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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