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“Excellent accommodations”

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Hampton Inn & Suites Berkshires-Lenox
Ranked #3 of 16 Hotels in Lenox
Certificate of Excellence
Reviewed 23 October 2013

My husband and I just returned from staying in a king suite at the HAMPTON INN. Our room was immaculate, very spacious and so comfortable. The kitchen area was perfect and made our stay even more convenient. The bed was super comfy and sleeping there was so easy, as we NEVER heard noise outside of our door or from other rooms. The location is good - not in the heart of Lenox - but close to all and there are a few restaurants within walking distance. The gym in the hotel was very clean with your basics - my husband and I were satisfied. The breakfast buffet each morning was great, as well.
Overall, I have to say that my stay at this Hampton Inn has changed my opinion of this chain.... I was blown away by how nice this hotel is and how we'll put-together it is. The management here is top notch and it really shows.

Room Tip: Stay on the 3rd floor. And spend the extra money for the king suite.
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  • Stayed: October 2013, travelled as a couple
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Thank cpfp22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn M, Director of Sales at Hampton Inn & Suites Berkshires-Lenox, responded to this reviewResponded 26 October 2013

Dear cpfp22,

Thank you so much for taking the time to write us a review! We really appreciate your glowing feedback and we hope you’ll stay with us again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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590 - 596 of 896 reviews

Reviewed 22 October 2013

Dictionary.com: suite—a connected SERIES OF ROOMS to be used together: a hotel suite. My wife and I like to occasionally take trips to nowhere and always select a hotel suite since it allows one of us to rest in one room, the bedroom, while the other relaxes in the living area. Also suites typically come with a full kitchen including dishes and utensils.

This hotel’s “studio suites” consist of one large room with a couch at one end and a bed at the other with a television set bolted to a dresser in between. The TV set cannot be swiveled more than 45 degrees in either direction so whether you are watching a program on the couch or in bed, you are viewing the screen at an angle.

The kitchen at the front entrance is not much more than a counter with a sink. Below the counter is a tiny refrigerator, the kind you find in standard hotel rooms. The microwave is also below the counter. There are no utensils or dishware. The cups are made of paper.

The bathroom is minimal with a toilet and bathtub. One switch operates the light and a (very noisy) fan. The dressing area is minimal but acceptable.

When you go to their website, the room is described as a “studio suite,” an oxymoron, since the dictionary definition of a studio apartment is “an apartment consisting of ONE MAIN ROOM, a kitchen or kitchenette, and a bathroom,” while as suite requires TWO OR MORE rooms.

The hotel rooms and common areas are kept very clean. Their continental breakfast (free) is excellent. The staff is cheerful.

  • Stayed: October 2013, travelled as a couple
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Thank godolnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn M, Director of Sales at Hampton Inn & Suites Berkshires-Lenox, responded to this reviewResponded 26 October 2013

Dear Godolnj,

Thank you for your honest review. We’re glad to read that you were satisfied with our location, sleep quality, cleanliness, service, and breakfast. We do, however, extend our apologies for you having felt misled by our king studio suites. We take your feedback very seriously and will pass it up to Corporate. We certainly hope that this will not deter you from keeping us in mind and that we’ll be given a chance to welcome you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2013

My husband and I stayed here recently to attend a wedding in the Lenox area. We were very pleased with everything this hotel has to offer, and it is a great location to stay for leaf peeping, hiking, or to visit the many great museums and historical landmarks the area has to offer. The buffet breakfast is an added bonus with everything from eggs and bacon to make your own waffles, fresh fruit, you name it. We have stayed in many more expensive hotels that did not provide a better breakfast.

  • Stayed: October 2013, travelled with friends
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Review collected in partnership with Hampton
Thank Nancy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

The hotel is located in a very nice position, clean and comfortable. All the people we met were professional and helpful. The room we were given was large and well equipped and we slept very well. We had a very pleasant experience and will use the Hampton Inns again.

  • Stayed: October 2013, travelled with friends
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Review collected in partnership with Hampton
Thank Giusseppe F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2013

Our recent stay at the Hampton Inn in Lenox was very nice. We often stay in Hampton Inn's when we travel and this one was consistent like the rest. We particularly liked how it is set off the Main Street, this made for a quieter stay. Our room, which was a suite, was spacious, quiet, clean, and comfortable. The front desk was helpful when we needed maps, etc.. The breakfast was consistent with a Hampton Inn breakfast, it's okay for a morning or two, but not for an extended stay. Overall, we had a good experience and would visit again.

  • Stayed: October 2013, travelled as a couple
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Thank Amy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013

This is far and away the best run Hampton Inn we've experienced. Every member of the staff was helpful, speedy, and polite - from the front desk to the breakfast servers to the maids. I was very, very impressed. The room was quite nice and the breakfast was a cut above normal HI fare. We and the kids enjoyed the pool...though sadly there is no hot pool. There is also a beautiful pond and great big field out back with chairs and lounges so you can 'leaf peek' from your hotel.

It is conveniently located - a short drive to downtown Lenox, Pittsfield, and various Berkshire sights. Also, we loved that there was stuff in walking distance - a great cafe, a bank, CVS, and supermarket, and one of the best wine/beer/cheese/snack shops I've ever seen. Go...you'll enjoy it.

  • Stayed: October 2013, travelled with family
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Thank Leo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2013

The Hampton Inn is a comfortable, convenient place to stay in the Berkshires...well located just a short drive from downtown Lenox, Pittsfield, and other popular locales. The inn is within walking distance of a CVS, supermarket, restaurants, a bank and other shops. Rooms are well appointed, with a refrigerator and coffee maker. Small pool and tiny fitness room are drawbacks, but pluses are given for complimentary guest laundry and substantial hot breakfast. A very attractive wooded area with a lake is in the rear of the property and chairs and chaises are provided...A nice rustic touch! Highly recommended, esp. compared to the very unimpressive-looking motels in the area.

  • Stayed: October 2013, travelled as a couple
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Thank George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Berkshires-Lenox

Address: 445 Pittsfield Rd, Lenox, MA 01240-2132
Phone Number:
Region: United States > Massachusetts > Berkshires > Lenox
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lenox
#3 Romantic Hotel in Lenox
Price Range: £83 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Berkshires-Lenox 2.5*
Number of rooms: 79
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Also Known As:
Hampton Inn And Suites Berkshires
Hampton Inn & Suites Berkshires Hotel Lenox
Hampton Inn Berkshires
Hampton Inn Lenox
Lenox Hampton Inn

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