The hotel is relatively new, and the room we had (2 Queens) was spotless, quiet and comfortable, if a touch small for the money we paid (about $160 plus tax for a weekend night). The bathroom was adequate, with a decent shower and reasonably spacious vanity. Internet connection was free. The receptionists were very friendly and helpful. The location, while central, is off a charmless highway full of strip malls (Marshalls and a supermarket are the neighbors). Chocolate chip cookies were available in the lobby in the afternoon and evening, and soft drinks and crackers and cheese in the late afternoon. Breakfast was not that great: frozen discs of scrambled eggs and ham rewarmed, with stale biscuits, and the usual assortment of pastries, bagels, toast, some cereal, yogurt and fruit.
While I like the hotel, I thought the price was a bit much for what we got. For $160, I expected a more upmarket breakfast, a somewhat larger room, and perhaps a more attractive location. Suites are available (although they are studio suites, without a separate bedroom) for about $40 or $50 more. We really would have preferred a B&B, but with a small child, this was not possible. Next time we will probably try the Crowne Plaza in Pittsfield; I haven't seen it, but I suspect it offers a similar experience at a better value.
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- Also Known As:
- Hampton Inn & Suites Berkshires Hotel Lenox
- Hampton Inn And Suites Berkshires
- Hampton Inn Berkshires
- Hampton Inn Lenox
- Lenox Hampton Inn