We just spent an anniversary overnight at The Gateways Inn. We live fairly locally and have small children, so we occasionally steal a luxury night away at a not-too-distant inn. We've travelled widely and are used to luxury hotels, but we also have stayed at our share of motels and chain hotels.
The good news is that the restaurant here is wonderful. The staff are lovely and informal in a perfectly nice way. The food is very, very good. Honestly, at less than half the price of a Wheatleigh or Blantyre, I enjoyed my meal here just as much. It was fun to sit in the lounge for dessert and after dinner drinks. I would highly recommend this inn for an evening out.
Unfortunately, the room was not great. The decor was tired and not well done. For example, the fixtures were big box brass, the mouldings were not properly caulked, there was an access panel in the ceiling that they wallpapered to make a focal point, and the Keurig was bolted down (which we discovered when we had a little water spill and tried to dry underneath), and there was a thick layer of dust on the house phone. The bathroom had mismatched tile, a fan that came on with the light switch, a pedestal sink, and was oddly freezing cold. There was nowhere to put anything down, and there were plastic cups on the wobbly glass shelf, which was good. I wouldn't risk putting glass on there!
Most egregiously, though, there was a waterproof mattress pad on the bed that made me sweat all night! I know most hotels use waterproof pads, but I've never noticed one so obviously as I did here. Also, the bedding only came up to my waist (and I'm 5'2") except for one sheet and the bedspread. That was fine because of the mattress pad making me die of heat, but still...
This is not a luxury inn, though they are charging luxury prices. It's certainly an adequate place to stay if you need a bed for the night, but I would not choose it for a romantic getaway or special night unless you come for dinner and go sleep elsewhere.
I don't usually write reviews, but my husband and I didn't want another couple to be surprised, as we were, at the disparity between the price and quality of this room.
- Official Description (provided by the hotel):
- Elegant 11 room boutique hotel, located in historic Lenox MA. Origanlly built as the summer "cottage" for Harley Procter of Procter & Gamble fame. In house 5 star restuarant, exceptionally stocked bar and live music at the paino bar enhance your stay. Perfect for an intimate wedding, a family reunion or a romantic escape, we are one of the Berkshires finest. ... more less
- Reservation Options:
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- Also Known As:
- Gateways Hotel Lenox