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“Beautiful outside.. Not so much inside” 4 of 5 bubbles
Review of The Ponds at Foxhollow

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The Ponds at Foxhollow
Ranked #9 of 14 Hotels in Lenox
Certificate of Excellence
New York City, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Beautiful outside.. Not so much inside”
4 of 5 bubbles Reviewed 25 September 2013 via mobile

Spent last week at Ponds/Fox hollow.. First let me say the grounds are gorgeous! Green rolling fields of fresh mown grass.. Heavenly scent.. Gorgeous tall pine & other trees..winding paths ( great for jogging) Beautiful pond that you can actually do a little canoeing on. Beautiful views. Sky lights, lots of windows ( we had 2 bedroom /2 bath unit for just 2 of us.. So that was great)

Interior .. Seriously needs updating., towels were like sandpaper ( my husband's spin.. Exfoliating).. Had to cover couch w/sheet before we sat.. Gave me a cootie feel. Beds big & clean.No issue there. Bathrooms/kitchen clean enough, but old

Berkshire area was breathtakingly beautiful .. We would actually stay there again as overall great experience.. But if you are picky.. May not be place to stay for u

  • Stayed September 2013
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank cheryl s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review, 18 December 2013
Thank you for your comments. You will be pleased to learn that the Ponds has recently purchased new living room sofas and love seats. We are currently in the planning stage for major kitchen renovations as well. We hope to see you again and thank you again for your feedback and patronage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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101 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Worcester, Massachusetts
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 22 September 2013

Downstairs one BDRM unit facing interconnecting ponds. Only time we hear upstairs guests is when they come and go. Compact unit but well laid out. Kitchen/dining area on the small side, but kitchen well-equipped. Bathroom retrofitted for jacuzzi but is good size. Bedrm has king-size bed so room could be a little bigger. Lots of closet space. Our towels appear to be new and sheets are soft. Walk down to the lake; beautiful condos. Grounds are remarkable - photographers will love it (walkers also). Only 2 negatives - for GPS followers, address is 3 Fox hollow Red. Fri. night wine and cheese party disappointing. We got there at 5:15 p.m. and most of sparse offerings half gone. Would definitely come back. Great location. Leaves are turning already. Exercise area opens very late (also very small).

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank lulu_mount
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review, 19 December 2013
Thank you for your comments. We've added the GPS location to our website as you mentioned. Thank you for your patronage. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 28 July 2013

On large beautiful grounds once belonging to the Westinghouse and Vanderbilt families, with tennis courts, two swimming pools, and quiet ponds for canoeing, the Ponds at Foxhollow offers year-round timeshares and weekly rentals at reasonable rates. Perfect as a base for Tanglewood, Jacobs Pillow, the Williamstown Theatre, and lots of other theatre and concert venues, and close to many restaurants and high-end supermarkets, the Ponds offers one- and two-bedroom units with additional sleeping space in the living room. The units are all air-conditioned, equipped with TVs and other furnishings updated regularly, and have fully-equipped kitchens. The WiFi system, which didn't work satisfactorily for a few years after it was first installed, now works perfectly in each unit.

Room Tip: Ask for a room whose back porch faces one of the ponds: a great place for catching up with reading...
See more room tips
  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank jeg12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review, 19 December 2013
Thank you for your kind comments. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 24 July 2013

In response to the reviews about upkeep and appearance, our unit was spotlessly clean, the furniture was new, the linens were every bit as good as most hotels and could be exchanged mid-week; the jacuzzi/shower was clean; the water pressure was strong, the unit was well equipped and the kitchen was more than sufficient for a short-term stay.

In all the years we've come to the Berkshires, this was--by far--the best place we've stayed. The grounds are lovely, the facilities are numerous and well maintained, the staff are friendly and helpful and the place is well run. As for location, it cannot be beat. The office has a complete range of information for first time visitors. We loved it and we'll be back!

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Caroline P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review, 19 December 2013
Thank you for the kind words, we hope you'll be back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 26 June 2013

We have stayed in a first floor unit a few times and yes, some updates are probably in order but unless there is a huge disparity between units one of these reviews is excessively negative. Beautiful grounds. Chilly and refreshing outdoor pool, always refreshing... very well equipped. Indoor pool great for kids but too warm for me. Lovely fireplace... very cozy... lovely outdoor deck,.. all small but charming. It is really well located.... yes perhaps bathrooms could be updated but I saw no rust and they are clean I was not bothered by noise or light,

  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank 4Phoebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ma
Level Contributor
134 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 5 June 2013

Rooms could have used updating, but overall this was a great place to stay. Rooms were clean, one of the best equipped kitchen units we have been in, 3 TV's (for the 2 bedroom unit) A/C worked fine. No problem with Wifi. Friday reception was nice. Staff helpful and friendly. Location convenient to Stockbridge, Great Barrington....Did not hear neighbors on either side. Grounds well kept. Nothing wrong with sheets and towels. Appliances worked. No problem with toilets overflowing. Would definitely stay here again.

Room Tip: 2 bedrooms (Vanderbilt) have flight of stairs to unit and then to 2nd bedroom and loft.
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  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mg100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review, 19 December 2013
Thank you for taking the time to give us feedback. You'll be pleased to learn that we've installed new furniture in the living room.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Palm Beach, Florida
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 28 May 2013

In desperate need of repair and updating. There are rust spots in bathroom sinks and shower, towels are old and scratchy, sheets are not soft, and you can hear the neighbors above you (if you are on first floor) when they walk, flush the toilets etc.

Room Tip: Take a room upstairs..we could hear the people above us as early as 6:00 am.
See more room tips
  • Stayed May 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Cathy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ponds at Foxhollow

Property: The Ponds at Foxhollow
Address: 3 Fox Hollow Rd, Lenox, MA 01240-2827
Region: United States > Massachusetts > Berkshires > Lenox
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Swimming Pool
Hotel Style:
#4 Family Hotel in Lenox
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Ponds at Foxhollow 3*
Number of rooms: 226
Reservation Options:
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Also Known As:
The Ponds At Foxhollow Hotel Lenox
Ponds At Foxhollow Lenox

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