We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average place to eat”
Review of Bistro Zinc

Bistro Zinc
Ranked #3 of 59 Restaurants in Lenox
Certificate of Excellence
Cuisines: French
Dining options: Breakfast, Lunch, Dinner, After-hours, Reservations
Restaurant details
Dining options: Breakfast, Lunch, Dinner, After-hours, Reservations
nj
Level Contributor
23 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Average place to eat”
Reviewed 30 July 2014

I thought this place was just average. Each course missed the mark for me - duck confit rolls should have been fried, in my opinion, to give them a crisp element, beef stew had a sauce that needed to be degreased more and the mashed potatoes underneath had too much butter - so it was fat upon fat. Creme brûlée was cold in the center. Would not go back.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank franny19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

486 reviews from our community

Visitor rating
    238
    143
    57
    21
    27
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Northport, NY
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Not so great”
Reviewed 29 July 2014

We ate here last summer, and it was good, not great (although the mussels appetizer and the chocolate bread pudding were wonderful). Went back again this summer - what a difference. Ordered the same mussels. No garlic toast garnish this time (frites instead, which, while pretty good, were too much food for an appetizer), the mussels were tiny, and the sauce flavorless. The duck confit rolls with a Thai-type chili sauce were decent, but were sloppily rolled (falling apart) and just sitting on a plate with no garnish (unlike the photograph you see on this trip advisor page). My husband had the special entree of the day, lamb tenderloin. This dish came out with the tenderloin cut up into pieces and just thrown on the plate, not at all artfully arranged, and served with a cucumber salsa (?!) and a weird blueberry-honey schmear on the plate, a couple of mushrooms and nothing else. VERY strange and awful combination of flavors. The meat itself was just ok. My daughter's steak was very, very tough and had absolutely no flavor. The pork schnitzel with lingonberry sauce that I and my other daughter had was very good, but the potato/cucumber salad served with it was just gross.
For dessert we ordered lattes and the chocolate bread pudding that had been so delicious the previous year. The waitress brought our lattes out and then we waited and waited and waited for the bread pudding. It finally came out after about 20 minutes (our coffee had been finished long before that, no refills of course with a latte, so we could not enjoy coffee and dessert at the same time). Why didn't the waitress tell us it would take that long to get the dessert, which btw, did NOT take as long last year? We would have told her to wait to bring us the coffees. The long-awaited-for bread pudding was dry, obviously not enough custard was poured into it and it was not soaked long enough. There were no strawberries garnishing it as there were last year.
The whole meal was pretty much a disappointment (the best part of the meal was the bread and butter), and while not crazy expensive, it was expensive enough (about $260.00 for four of us) for me to be angry about the experience. The place is very pretty, but you can't eat the decor and atmosphere. So ditch the French bistro pretension - the chef and the kitchen have some serious issues and need to get their act together. We won't be back next year.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank neffieNorthport_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockbridge, Massachusetts
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Bistro Zinc- folie à trois”
Reviewed 18 July 2014

This place is a joke and defines folie à trois.
It's clients are as pretentious as the wait staff.
The food comes close to being good but falls short on quality and quantity.
Please visit the place if you require a good laugh.
Cheers.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Blair J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BistroZinc, Manager at Bistro Zinc, responded to this review, 30 July 2014
Responding to a review like this is difficult because it's more of an opinion than a legitimate review.

Here at Bistro Zinc we are always happy to accommodate our diners to make sure they have a pleasant dinning experience

However, Blair J has labeled our staff, as well as our clients as pretentious. Which is obviously a baseless assertion.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
108 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“Disappointing Dinner”
Reviewed 17 July 2014

I was disappointed by our dinner at Zinc. The food was good, but not interesting and in many cases lacking in flavor. The service was extraordinarily slow. When we raised the issue the waitress and manager were not responsive or willing to do anything to make up for the problems. I should note that the room is beautiful and the setting very charming.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank AmyTRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
43 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Casual Sophistication. Great Experience.”
Reviewed 10 July 2014

My wife and I had drinks and dinner on Saturday, July 5, 2014. Nice bar area with no TV's, a nice touch. Modest but high-end liquor selection. Very lovely bartender. Don't know her name. Tall, slim, brunette. It was quite busy. James Taylor was playing Tanglewood so Lenox was all abuzz as it always is when he plays. Great atmosphere. A more upscale Berkshires clientele. Everyone was smartly dressed. Anyway, calling it a bistro may be a bit understating. The atmosphere and menu are French inspired and quite sophisticated. A a bit pricey but not a deal breaker. The food was very good; bordering on excellent, and the service was outstanding. They took my wife's dessert (butterscotch budino) off the bill because it merely wasn't what she expected. Keep in mind she loved it and darn near licked the glass. She had the burger which was perfectly prepared. I had the lamb chops which were perfectly prepared. And the fries, OH MY!! So good. How could I forget, we had mussels for a starter. Get extra bread for the broth. The broth is heavenly; not too salty or creamy. Final plus, OFF STREET PARKING!! Yay! Will go again for sure.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank bryan k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Bistro Zinc also viewed

 
Lenox, Berkshires
 

Been to Bistro Zinc? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing