My husband and I recently stayed at Blantyre in Lenox and had a wonderful stay. Blantyre is truly a special place and a wonderful escape for couples. The Main House is simply lovely- beautifully done in old world style. The grounds are very nice. We were lucky enough to arrive right after a snowstorm, and everything just had a magical look and feel to it.
Blantyre is all about service. This experience provided us with some of the best service we have ever received at a hotel or restaurant. Everyone, from the manager, to the waiter, to the owner, treated us as if we were their most special guests. You really do feel as if you are guests of billionaire friends at their home.
Upon arrival we were showed to our room in the main house- the Ribbon Room. Waiting for us in our room was a basket of fresh and dried fruits and a plate of cheese. A wonderful touch. Beside the welcome platter were 2 champagne glasses, but no champagne. I didn’t want to be presumptuous and call down, but thought that was odd. The next day when we met the owner, she apologized that there was a mix up and we should have received a chilled bottle of Krug , but that for some reason it never made it to our room and would we accept their apologies, as well as a gift of 2 bottles of Krug to take home. Wonderful customer service- a beautiful touch. She also graciously took us for a tour of the wine cellar-- it is gorgeous.
The room itself was OK. It was very pretty and fairly spacious. It had a nice sitting area and a king bed. the bed frame itself was a little unattractive-- a boring metal frame which I found surprising in a hotel of this caliber. It also felt a bit short. The TV was small, especially in light of where the bed was and the bathroom was nothing special. The bathroom amenities were great- khiels products which I love. I know hotel prices have skyrocketed, but at $650 per night, plus a 20% service charge on everything- and I mean everything, we just expected a little more from the room itself.
My husband and I both used the spa . It is nice-- the waiting area houses a Jacuzzi which overlooks their landscape. Again, with the fresh snow outside, this was especially pretty. Both my husband’s massage and my massage were excellent- truly 2 of the best massages we have ever received.
We had dinner at the hotel that evening and it was a wonderful experience. I love that they greet you as you come down the stairs and invite you to have a cocktail while perusing their menu in the music room. You can sit and relax and listen to the piano player, while unhurriedly perusing their menu and ordering your dinner. They bring you wonderful canapés while you wait. Again, here the service was wonderful. When your appetizer is ready, the escort you to the very romantic dining room--each table is set with fresh flowers. The table was set impeccably-- beautiful chine, golden chalices to hold your water. An extensive (and expensive!) wine list offered amazing selections of wonderful wines. (They leave you the full wine list in your room to also peruse at your leisure, which we did). Service was excellent at dinner. Truthfully, dinner itself was good, not great. Our appetizers were very good, but our entree, a New York strip for 2, was just ok. The steak didn’t have much flavor. We are accustomed to eating prime, and I am surprised a restaurant of this caliber doesn’t serve prime. The choices were a bit limited and my husband wanted the steak, so we both got it-- they would not let him have it for one (I also am a bit put off by the “for 2” entrees, for that reason). The presentation (table side) was again wonderful. Dessert was good. Breakfast the next day (a full breakfast is included-- not just continental) was phenomenal. (I should note that I like to have a little something to eat and coffee as soon as I wake up, and I was able to get a continental breakfast sent up to the room and then have a full breakfast later, again a GREAT touch).
My husband and I went snow shoeing on the grounds, and never having done that before, were surprised at how much fun it was! We were going to go ice skating as well, but really enjoyed the snow shoeing. Again, the staff was so helpful , getting my husband boots, me a hat, both of us gloves, showing us what do do and where to go. Really, just wonderful customer service.
Again, the best part of Blantyre is the service. They just could not do enough for you. Another example- we were given a wonderful coffee table book to take home, wrapped in a ribbon. Touches like that really go a long way. Bear in mind, as stated above there is a 20% service charge on everything-- the room, the spa, the food, the WINE. It’s a bit of a steep service charge, when you consider it’s on everything and it does add up. So, one does expect that the service will be amazing, and in this regard, Blantyre does not disappoint.
- Official Description (provided by the hotel):
- Blantyre Relais & Châteaux is a romantic country house hotel. Set amidst 117 acres of lush lawns and woodlands in the beautiful Berkshires of Western Massachusetts. A Tudor style house built in 1902 is resplendent with period furnishings and sumptuous fabrics. A relaxing retreat with a professional,caring and friendly staff. Award winning food, wine list and spa. A getaway for all seasons...summer music festivals, splendid fall leaves, winter wonderland with ice skating, snowshoeing and 105'Christmas tree all on property. Blantyre is equidistant between NYC and Boston. ... more less
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- Also Known As:
- Blantyre Hotel Lenox
- Blantyre Lenox