After reading the stellar reviews, I booked into this hotel thinking it was a great deal. I knew it wasn't fancy, but expected nice enough and cheap (so I could spend my vacation budget on fun things in the area!!). It was so bad, I left it as soon as I could.
I was booked into the South building; it's possible that the main building is OK.
At first, there were just irritations-- the lighting by the room numbers made it nearly impossible to see the room numbers for the second floor; parking was laid out terribly, so it was hard to find a place to park your car near enough to the stairs to bring in your luggage; the wifi didn't work for the south building (I was warned that was the case, but was shocked since that's a simple thing to fix); and when I took my laptop to the main building, the wifi was so ridiculously slow I couldn't even log into my main email account! (A kid confirmed that that snail's speed was normal for the hotel). That did make it difficult to search for alternate accommodations (their plan?). Also, what they call a fitness facility is three lame machines: a treadmill, one weights machine (but not even an all-in-one) and a bike. The pool's nice, but too small for laps. So if your idea of exercise is thinking about a workout, they're fine; but if you're a gym addict, you'll be seriously disappointed. But I could have lived with these given the price...
Then I went to my room to sleep. The good thing: their rooms are very clean and the fridge is big by hotel standards. The problem: the walls are paper-thin. I was kept awake until 3 am by people talking on the walkway outside and in the room on one side. Then, woken at 7 a.m. by a couple on the other side deciding if they wanted to go to breakfast or wait a bit. It sounded like they were standing right next to my bed. In both cases, the conversations were at normal volume-- no quarrels, no rowdiness, just people chatting pleasantly. You can't call front desk to complain that a man is speaking to his wife! Since they failed one of the two fundamental requirements for a hotel (a place to sleep, and clean), I found alternate accommodations first thing.
And what's even worse? They billed me the full amount for the room!
- Official Description (provided by the hotel):
- Yankee Inn is a landmark hotel in the beautifully serene Berkshire Hills of Lenox, MA. The Yankee Inn is cozy and private enough for a romantic getaway, but also accommodating and accessible enough for a family vacation. Our staff works above and beyond to cater to your needs and provide the exact experience you want. The Main Building houses our lobby, cocktail lounge, indoor pool and guest rooms, which included original and newly built hotel rooms. Our South Building maintains the motel style of the original motor lodge, housing smaller and more economical rooms. We provide a complimentary breakfast every morning, leaving you more time to spend skiing or sightseeing. You can also book an in-room massage for ultimate relaxation. Whatever your vacation desires are, we can help you plan the perfect stay. Yankee Inn is your next vacation destination. Book a room with us today and let's get started planning your perfect getaway! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travel Republic (UK), TripOnline SA, getaroom.com, Ebookers, 5viajes2012 S.L. and Cancelon so you can book your Yankee Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Yankee Hotel Lenox