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“Nice stay despite an early setback”

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Howard Johnson Express Inn - Lenox
Ranked #10 of 14 Hotels in Lenox
Manchester, New Hampshire
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Nice stay despite an early setback”
4 of 5 bubbles Reviewed 22 October 2012

We recently stayed at the Lenox MA Howard Johnson for a family reunion. There is certainly nothing overly fancy about this location, but we did have a nice, comfortable experience. The only problem that we had was that our room was not ready when we got there. Apparently alot of guests had stayed late that morning. I would certainly recommend this location for anyone who wants a reasonably priced place to stay while you are in the Berkshires.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ken C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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351 reviews from our community

Traveller rating
    67
    111
    98
    45
    30
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103
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19
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
New York
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 19 October 2012

Its located on a strip of route 7 that has a lot of similar motels. First impressions of the building are eh, average motel. First impression of the room was a pleasant surprise. Clean. Well kept. Obviously maids had done a good job. Bathroom was spotless. As much as can be. On closer inspection, the place is old. The room has been bruised and scratched and that can't be fixed. They give you a little mini-fridge. But overall, hey its a budget accommodation. But that's the thing. At $138 for weekends it isnt THAT much cheaper than the B&Bs the Berkshires are famous for. Probably not a good value, comparatively.
Sleeping was a problem. Noise from the nearby road. Guests in other rooms. Then the heating goes on and it is so loud, woke up the whole family.
Next day my son dropped the keycard behind the bed so I go looking for it and..aha..that's where the cleaning ladies did not get to. The sham around the bed is gross. Underneath the bed too. Hey, its not the Ritz.
Service was good. I called for extra hotels and the desk manager asked if I could come down. I did. The morning guy is interesting. But harmless.
Breakfast..the highlight was the waffle maker. Dry cereal and juice and muffins and bagels otherwise.
I probably wouldn't come back here and really wouldn't recommend it as in going out of your way to stay here but hey i guess you could do much worse. But you can definitely do better and if you call enough in advance can get that B&B room.
All that said, we had a wonderful trip and this provided sleeping quarters. Lets not get too picky about HoJos.

Room Tip: Choose a room away from Route 7 and towards the main office.
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jmv227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Howard Johnson Express Inn - Lenox

Property: Howard Johnson Express Inn - Lenox
Address: 462 Pittsfield Rd, Lenox, MA 01240-2902
Phone Number:
Region: United States > Massachusetts > Berkshires > Lenox
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 Hotels in Lenox
Price Range (Based on Average Rates): £
Hotel Class:2 star — Howard Johnson Express Inn - Lenox 2*
Number of rooms: 44
Official Description (provided by the hotel):
Howard Johnson Lenox features Suite Rooms, Jacuzzi Suites, 2 Queen Bed Room, 1 King Bed Wheelchair accessible room, 1 Queen Bed Room, Two Double Bed room, 1 King Bed Room, Non Smoking and Smoking Rooms. Hotel Amenities are Outdoor Pool, Free Breakfast, Free High Speed wireless internet, Free Parking, Truck/Bus Parking, Cable with HBO. Every room has air condition, High Speed wireless Internet, Microwave, Fridge, Coffee Maker, Hairdryer, Iron and Ironing Board. Extra amenities includes ice machines, Extra bed ($10.00), Crib ( $ 10.00), safe deposit box ($ 1.50), local phone, AM/FM radios/ Alarm Clocks. Hotel is minutes away from Mass Pike (Exit-2) and conveniently located on Routes 20 & 7 in Lenox, Massachusetts. Visit nearby museums, theaters, ski areas (Jiminy Peak & Brodie Mountain), cross-country skiing, shopping stores, scenic bike routes, mountain biking trails and hiking trails (including Appalachian Trail & Taconic ) while staying at Howard Johnson Express Inn Hotels in Lenox MA. Tanglewood is only 5.6 miles from this Howard Johnson. ... more   less 
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Also Known As:
Howard Johnson Express Hotel Lenox
Lenox Howard Johnson
Howard Johnson Lenox

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