My husband booked this room for our first weekend away in seven years without our son...we were looking forward to a nice weekend escape. The best part of this motel so far is the jacuzzi. The beds aren't uncomfortable. The location is good. Now for the bad parts..and there are a few. One...appliances are OLD....almost retro. For the amount of money we paid, I would have at least liked a flat screen TV and a refrigerator that works. The room had a beat-up vibe...the back of the bathroom door had a hole like it had been kicked in, and the faux wood paneling on the side of the jacuzzi was severely chipped and cracked. The worst of it was the 1) housekeeping...instead if a fitted bottom sheet they had two top sheets, and they didn't even replace the plastic cup from the night before...they just left the original one in the room. 2) NOISY...you can hear everything that goes on on either side of you and upstairs. And OMG the wifi...or lack thereof. They advertise free wifi...but it never worked. And when my husband called to report it, he was told there was nothing wrong, because the room next door to ours was using the internet and it was working fine, then proceeded to say it was our devices (iPads in perfect working condition)... refused to acknowledge there was an issue. I mean, how would the desk clerk know if the internet worked in any specific room...unless they had complained earlier as well about the wifi. All around most definitely NOT worth $500 For two nights. Disappointing to say the least...I think when we come back this way we'll stay at another hotel.
- Official Description (provided by the hotel):
- Howard Johnson Lenox features Suite Rooms, Jacuzzi Suites, 2 Queen Bed Room, 1 King Bed Wheelchair accessible room, 1 Queen Bed Room, Two Double Bed room, 1 King Bed Room, Non Smoking and Smoking Rooms. Hotel Amenities are Outdoor Pool, Free Breakfast, Free High Speed wireless internet, Free Parking, Truck/Bus Parking, Cable with HBO. Every room has air condition, High Speed wireless Internet, Microwave, Fridge, Coffee Maker, Hairdryer, Iron and Ironing Board. Extra amenities includes ice machines, Extra bed ($10.00), Crib ( $ 10.00), safe deposit box ($ 1.50), local phone, AM/FM radios/ Alarm Clocks. Hotel is minutes away from Mass Pike (Exit-2) and conveniently located on Routes 20 & 7 in Lenox, Massachusetts. Visit nearby museums, theaters, ski areas (Jiminy Peak & Brodie Mountain), cross-country skiing, shopping stores, scenic bike routes, mountain biking trails and hiking trails (including Appalachian Trail & Taconic ) while staying at Howard Johnson Express Inn Hotels in Lenox MA. Tanglewood is only 5.6 miles from this Howard Johnson. ... more less
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- Also Known As:
- Howard Johnson Express Hotel Lenox
- Lenox Howard Johnson
- Howard Johnson Lenox