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“Pretty good but kind of strange.”

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Quality Inn & Suites Lexington
Ranked #4 of 4 Hotels in Lexington
Cincinnati, Ohio
Level Contributor
381 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
“Pretty good but kind of strange.”
Reviewed 3 October 2013

This property is a bit strange. It is located on an extremely busy road that made getting into and out of a hassle. In fact, after checking in we decided not to drive somewhere for dinner because of all the traffic. Fortunately, there is a Mexican restaurant in a separate building that apparently is part of this property. It turned out to be an excellent place to eat. The rooms are located in three different buildings that are kind of spread out. Most parking is directly in front of your room but our building did not permit parking in front of the rooms. We were lucky to find a spot near the hotel office and simply left the car there overnight. This was another reason why we chose not to drive somewhere for dinner. We didn’t want to lose our good parking spot. Outdoor access to rooms and no elevator for the second floor rooms. Our king room was clean but rather small with the sink located outside the bathroom. The room was nicely decorated and contained a small lounge chair by the bed. The breakfast area was actually very large with numerous tables and plenty of seating. There was a well supplied food area containing all the normal breakfast items. Overall it was a good place to spend the night but we most likely would not stay again if in this area.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BionicOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review, 4 October 2013
Dear Guest,

Allow me to thank you for your review. From your comment, I can think that you must have stayed in building 1. Although there is not enough parking in front of it, there is plenty of parking behind it and it is equally convenient to access your room from there. Our rooms are quite spacious compared to some other hotels around us. In addition, I would like to suggest you to try our suites if you happen to choose us upon your next visit as they have a bedroom, living room and a kitchenette.
I thank you for staying with us.

Regards,

Vik
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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473 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 September 2013

I needed a place to rest after an 8 hr drive and chose Quality Inn & Suites Lexington since it was one of the most affordable options in the area. Its close proximity to the Interstate was a definite bonus. Check-in and check-out times were quite convenient too.

The property looked aged, however not run down.

The 2nd floor room had very high (at least 12 ft) ceilings, which made the room feel even larger than it actually was. Another thing worth mentioning is the carpet: it looked and felt clean. The beds were very comfortable.

Breakfast was served in a clean, sun-filled area. Although breakfast would end at 10 am, staff refilled trays even past 9:30 am. Scrambled and boiled eggs, yogurt, fresh fruit, 4 kinds of juice, make-your-own waffles... I can't think of anything that was missing.

I would rate this property "Excellent" if it weren't for the following three things:

- Tobacco smell in a non-smoking room
- Insufficient water pressure in the sink (water pressure in the shower was all right)
- That toilet seat should have been replaced 5 years ago

The quality of service was definitely above average.

I would look something a little more fancy if I wanted to impress anyone but I only needed place to rest after a long drive and this Quality Inn was fit for purpose.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review, 30 September 2013
Dear Guest,

We thank you for your stay and sharing your experience with the world. I am happy to know that you enjoyed the breakfast and accommodations. We want to assure you that we will work on the things mentioned by you and make your future stays even more pleasurable.

Regards,

Vik
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bloomfield, New York
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 September 2013

Week end visit. Very clean and comfortable rooms, close to many attractions and easy
to find! I don't know what more anyone could want. Breakfast in the morning was varied and
hot. Dining area was clean and well attended by the staff. Would definitely stay again!

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank edskip711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review, 24 September 2013
Dear Guest,

Allow me to thank you for your review. It always feels great to provide excellent service to our guests.

We thank you for your stay and look forward to serve you again in near future.

Sincerely,

Vik
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Myrtle Beach, South Carolina
1 review
Reviewed 11 September 2013

I had stayed here at the Quality Inn for several days with friends. The breakfast was fantastic and the staff was always trying to go above and beyond for us. They give you free day pass to the Boston Sports Club just across the way and after a hard work out I enjoyed a quiet relaxing nap by the pool which was was very pleasant. On a hot humid day the room was cool and relaxing. The price was great and the rooms clean. I will be letting all my friends know where to go when they are in town...this will be Quality Inn!!!

Room Tip: Business or Suites are worth the price!
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review, 17 September 2013
Dear Guest,

Thank you for your wonderful review. We are glad to know that you enjoyed your stay with us. Thank you for your stay and business. We look forward to receive you again soon.

Sincerely,

Vik
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwood, Massachusetts
1 review
Reviewed 8 September 2013

I have to say that the hotel and staff are amazing. Hotel is great and safe. I don't know why people find reasons to find reasons to write anything bad. Staff is attentive and the general manager is outstanding. I was personally delivered towels by the general manager. I love this hotel and will tell everyone about this.

Room Tip: Ask for vik
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shawn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review, 9 September 2013
Dear Guest,

Thank you so much for the great review. We look forward to your stay with us again.

Sincerely,

Vik

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Braintree
Level Contributor
3 reviews
Reviewed 8 September 2013 via mobile

Great stay! Received what I expected from a Quality inn! Room was clean, complimentary breakfast was fresh and hot, and you can't beat smiling friendly service. Close proximity to the Hanscom Air Force base.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Todd G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review, 9 September 2013
Dear Guest,

We are glad that you enjoyed your stay. Please let us know when you are in the area next so that we get another chance to serve you.

Sincerely,

Vik

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
1 review
Reviewed 7 September 2013

Stayed a couple nights on business and had a great experience. The staff was great and location is very convenient!!! I will definitely stay there again when im back in town! Free parking, free internet, free breakfast and a nice pool.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review, 11 September 2013
Dear Guest,

Thank you for your wonderful review for our hotel. It will be a pleasure to have you with us again soon.

Regards,

Vik
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites Lexington

Property: Quality Inn & Suites Lexington
Address: 440 Bedford St, Lexington, MA 02420-1547
Phone Number:
Region: United States > Massachusetts > Lexington
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Lexington
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Quality Inn & Suites Lexington 2.5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Quality Inn & Suites Lexington Hotel Lexington
Quality Inn And Suites Lexington
Quality Inn Hotel Lexington
Quality Inn Lexington
Lexington Quality Inn

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