This hotel will meet the needs of hockey family travelers that are self sufficient. If you need accomodations for more than a couple of nights, I would suggest staying at another hotel. This hotel is very large and fails to meet the needs of its guests. If you need the services advertised, don't count on them , especially if you have younger children. The lack of enough luggage carts puts you in a situation of fending for yourself. Parents will have to make several trips to get their families situated. When you ask for a cart, they tell you to look in a closet. No follow up on this one.
If you usually count on the hotel for a quick and wholesome breakfast, not here. Long lines and a miserable wait staff is what you will find, and don't forget you breakfast coupon.
Especially if the hotel is fully booked. Not a good place to try to start off your morning. Kids will be bored standing on line waiting to be sat at one of the tables. And no you can't just grab a box of cereal and a carton of milk and run. You will be faced with people that do not like their job and nor do they have the desire to accomodate you. So moms and dads, you'll be on your own. I travel a lot with my son (14 yrs. old) and even he suggested going to the local DD.
Basically, if you are fine with coming into a hotel and staying away from the staff you will be fine. The room was clean and the beds were fine.
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- Also Known As:
- Best Western Royal Plaza Hotel And Trade Center
- Best Western Royal Plaza Hotel & Trade Marlborough
- Marlborough Best Western
- Best Western Marlborough