We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Overall rating of this hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Royal Plaza Hotel & Trade Center
Ranked #4 of 12 Hotels in Marlborough
Reviewed 3 July 2014

I found this Best Western to be clean with a helpful staff. The hot breakfast included with the price of the room was great and the price was better than the other hotels in the area. I would definitely stay here again.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Louise O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade Center, responded to this reviewResponded 8 July 2014

Glad to hear it! We’re confident you won’t find a better bang for your buck.
See you next time!
Rick Skinner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (807)
Traveller rating
Traveller type
Time of year
Language
  • More languages

569 - 575 of 807 reviews

Reviewed 1 July 2014

what a great choice to stay here! Not only do they offer veteran discounts and free breakfast and wifi but the staff was extremely pleasant, the hotel was clean, the beds were very comfortable, and the hotel was very quiet!!! I would recommend this hotel to anyone!!!!

Room Tip: we were on the 5th floor
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank April F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade Center, responded to this reviewResponded 8 July 2014

Wow, thank you for your glowing review! I’m thrilled you had such an amazing experience. Come back when you’re ready for more!
Many thanks,
Rick Skinner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

The stay at Best Western was very nice. I found the elevators were questionable though they got us up and down. The Breakfast display where syrup was on the floor carpet was uncomfortable.. I would have asked for a refrigerator in my room which I would have enjoyed.more. The room and bed was very nice and comfortable. The drive- through at the front door with the Hotel Van parked on left made difficult access for other cars to pass.. Do not know why my door pass did not have access to the gym. The Gym opened to late for me (5 AM is good). Overall, the stay was pleasant, convenient, and comfortable.for doing business. .

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade Center, responded to this reviewResponded 8 July 2014

I’m glad you enjoyed your overall stay but sorry you had trouble getting into our gym. If ever an issue arises, we encourage our guests to speak with our front desk and we will be happy to look into it for you. Thank you for taking the time to leave your feedback.
Best wishes,
Rick Skinner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

The staff was friendly and helpful. The room was reasonably clean, but housekeeping needs to be a little more thorough. There was a dirty towel on the back of the door and skittle's candies rolling around on the floor when we checked in. The hotel was neat and attractive and the breakfast buffet was very good, with a nice variety and 24 hour beverage service in the lobby. Very pleased with our stay.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Gina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade Center, responded to this reviewResponded 8 July 2014

I’m sorry your room wasn’t spotless. Our cleaning crew is trained to make sure your room is as clean as possible. If this is ever not the case, we encourage you to speak with the front desk and we will be happy to look into it for you. Thank you for sharing your experience and we hope to see you again soon!
Many thanks,
Rick Skinner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014 via mobile

Arrived without a reservation and was able to quickly get a room at a decent price for the area. Room was clean and the bed was nice. Lots of places to eat around the area if you don't want to eat at the place in the lobby. The breakfast was decent and it was free!

Stayed: June 2014, travelled as a couple
Thank Clawler80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade Center, responded to this reviewResponded 1 July 2014

You can’t beat a free delicious hot breakfast. I’m glad you enjoyed your stay with us and hope you’ll come again!
Many thanks,
Rick Skinner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

Modern, functional hotel. Bar, pool, restaurant. Rooms in good condition with all the amenities you need. Strip mall with a fair choice of regular restaurants next to the hotel. Bar food is relatively decent.

  • Stayed: June 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade Center, responded to this reviewResponded 1 July 2014

Thank you for sharing your comments! We appreciate you taking the time to highlight many of our great amenities.
Hope to see you again.
Rick Skinner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

Hotel was clean but worn. The property needs much updating. The staff was very attentive and friendly. The price was good and we had a great time as we were in town for a softball tournament. I would not return there to stay with my family for personal travel though.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Lpetry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade Center, responded to this reviewResponded 1 July 2014

I’m glad our staff was able to take good care of you during your stay. We do have updates planned for the near future so we hope you’ll be back to take advantage of them!
Sincerely,
Rick Skinner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Marlborough hotels
0.4 mi away
Hampton Inn Boston/Marlborough
1.0 mi away
Hilton Garden Inn Boston/Marlborough
0.9 mi away
Holiday Inn Hotel & Suites Marlborough
Show Prices
Show Prices
Show Prices
0.2 mi away
Embassy Suites by Hilton Boston Marlborough
1.7 mi away
Quality Inn
Quality Inn
#9 of 12 in Marlborough
82 reviews
0.7 mi away
Courtyard Boston Marlborough
Courtyard Boston Marlborough
#6 of 12 in Marlborough
168 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Royal Plaza Hotel & Trade Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Royal Plaza Hotel & Trade Center

Address: 181 Boston Post Rd W, Marlborough, MA 01752-1840
Phone Number:
Region: United States > Massachusetts > Marlborough
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Marlborough
Price Range: £80 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Royal Plaza Hotel & Trade Center 3*
Number of rooms: 431
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, TripOnline SA, Ebookers, Hotels.com, HotelsClick, Cancelon, getaroom.com, 5viajes2012 S.L. and HotelQuickly so you can book your Best Western Royal Plaza Hotel & Trade Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Royal Plaza Hotel And Trade Center
Best Western Royal Plaza Hotel & Trade Marlborough
Marlborough Best Western
Best Western Marlborough

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing