First: the positives:
The staff is very nice and smiles a lot. The rooms were basic, but clean. The beds were comfortable. There is a laundry on site which my daughter used when she spilled something on her jacket. My husband had no complaints about the exercise room.
But I wished I had heeded the reviews on this site and the Expedia recommendation and booked the Holiday Inn Express which was in walking distance. We booked two rooms and one didn't meet the standards of a regular accomodation.
Avoid room 214 at all costs (except a deep discount). The king room is near the elevator and service access. That meant an "L" shaped interior with most consisting of a narrow hallway, an open closet, and the bedroom space at the end of the "hallway" that is only marginally bigger than the bed. The upholstered chair blocks access to the bed on one side. The room appears to be next to or above a staff area because we were awakened at 6am by muffled, by loud talking and laughing which continued until 8am.
The "hot" breakfast did not feature any of the quiches prominently displayed throughout the hotel, front counter and dining area as a "feature" of their daily hot breakfast. Instead there were prepackaged egg and cheese sandwiches, corn dogs and burritos in the mini fridge. Sigh. There were boiled eggs available on Sunday and Monday but not Tuesday. Another family purchased bacon and cooked their own breakfast in the microwave as we were checking out. The Belgian waffle station, however, was a hit with our kids.
Warning about their internet: Firefox gave us multiple warnings not to use the hotel's wireless connection because it was unsecure and couldn't be verified. I used iit for simple tasks and did not encounter any problems but asked my family to avoid logging on for tasks that involved passwords or confidential access. That's a big problem for a chain hotel.
I rated the hotel a 3 (tempted to do a 2) because I discovered that the metal plate on the door to my daughter's room was askew enough for someone in the hallway to see into the room. It was too tight for me to recenter on my own. I asked if a maintenance man could fix the metal plate which involved loosening a screw and moving it. The front desk attendant promised a quick fix. When we returned that evening nothing had been touched. So we stuffed paper in the hole in the door since it was our last night, but should have asked to be moved.
In light of a different hotel being sued for a similar problem (a celebrity taped through a hole in the door) I was surprised at the lax response.
Since our room rate actually rose in price for Monday and Tuesday I expected the hotel to at least meet the quality of the Holiday Inn Express which, based on photos, has a better interior, and a real hot breakfast.
Would I stay again? No. Too many other options available. My husband booked it because he's in the Rewards program and is accumulating points. We won't make that mistake again.
- Official Description (provided by the hotel):
- Enjoy the comforts of home at Fairfield Inn by Marriott Plymouth Middleboro, a comfortable and convenient hotel in Plymouth, Massachusetts. Enjoy newly renovated accommodations here in a perfect location near Bridgewater State University, the offices of Nestle Waters, Johnson & Johnson, and Ocean Spray. Our hotel is ideally situated between Boston and Cape Cod. ... more less
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- Also Known As:
- Fairfield Inn Plymouth Middleboro Hotel Middleboro
- Fairfield Inn Middleboro
- Fairfield Middleboro
- Middleboro Fairfield Inn