We spent a Saturday night at this hotel and had a pleasant stay. The staff was helpful and friendly. The hotel was located near where we needed to be and plus, the Natick mall and numerous eateries were close by. The room was nice and clean, and the bed was fairly comfortable. The heating unit was pretty loud when it came on and off, which tended to startle and wake up our toddler. The breakfast at the restaurant at the lobby was quite good. The omelet station was quick and quite tasty. Our server was friendly and very accommodating as well. The only complaint may be that the hair dryer did not work. When reported to the front desk, the lady who answered the calls was very nice. It took a while for the maintenance person to come to our room and when he did, he did not know why he was called. When I informed him that the hair dryer was not working, he wanted check and confirm that it wasn't working. Then he left again and came back later with a handheld hair dryer. This took longer than anticipated and my hair ended up drying before I got the functioning hair dryer (ending up with frizzy hair -- oh well). Overall, it was a nice, basic hotel.
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- Also Known As:
- Courtyard By Marriott Boston Natick Hotel Natick
- Courtyard Natick
- Natick Marriott
- Natick Courtyard