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“Very clean & comfortable - Can't really go wrong”

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Residence Inn Boston Needham
Ranked #1 of 3 Hotels in Needham
Certificate of Excellence
Reviewed 23 February 2014

Second stay here. Nice kitchens, very comfortable bed, nice sitting area, and an overall nice place. There is a Coke distribution facility across the street and the trucks roll out 6:00am M-F, so get an inside room if all possible. I had an outside room and did not hear them, but other guests said they could hear.HVAC system was good and housekeeping did a great job every day.

Good fitness center, nice free breakfast, and lounge areas was warm and inviting. No restaurants in walking distance. Didn't use the pool or room service.

  • Stayed: February 2014, travelled on business
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Thank GLMS-NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 22 February 2014 via mobile

Full size Refrigerator in the room, along with Gas, toaster, microwave, sink, utensils and a dishwasher. Seriously ? Loving it. Reasonable price. I stayed here for over a week and it was perfect. No complaints whatsoever. Nice and clean. Covered and uncovered free parking. Free wifi. Work desk. Barstools, sofa, coffee table. They also have the option to get you groceries delivered to your room if you need, you obviously pay for them but it's an available option. Great Job Marriott. Would gladly come back here and stay with family.

Stayed: February 2014, travelled solo
1  Thank Nakul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Residence Inn Boston Needham, responded to this reviewResponded 24 February 2014

Thank you for your recent stay with us and for your thorough review of our property. I'm pleased to hear that you enjoyed all of our amenities and that you'd visit us again with your family. We look forward to hosting your next stay in the Boston/Needham area.

Yours in hospitality,
Michael Gendrin, GM

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Reviewed 19 February 2014

We stayed last weekend at the Residence Inn. The hotel is only a few months old and it was such a nice place to stay. All of the rooms had a king bed and a pull out couch. The kitchens were well stocked with plates and silverware for meals for our jump rope team. The breakfast was amazing in the hotel. We hope to go back next year and stay at the same hotel. I loved the shuttle which took us to the train station which was about a 25 minute ride in to Downtown Boston.

Room Tip: All rooms are the same in the hotel
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  • Stayed: February 2014, travelled on business
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1  Thank Hotelchampions
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Residence Inn Boston Needham, responded to this reviewResponded 20 February 2014

Thank you for your recent stay with us and for the 5-star review on TripAdvisor. I'm pleased to hear that you and your teammates enjoyed your stay with us and we look forward to hosting your next visit to the Needham/Boston area.

Best,
Michael Gendrin, GM

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Reviewed 15 February 2014 via mobile

I have stayed at Marriots around the world for both business and pleasure and am always pleased with the quality and consistency of the experience. This was the exception. The front desk staff was clearly inexperienced and not at all professional. We arrived 35 minutes before check in time and were told that "early"check in was not permitted. A crowd with their luggage amassed in the lobby waiting to check in. Finally at 3:00 we were hearded like cattle to a 25 minute line to check in. The front desk staff were at best overwhelmed. Simple questions like local restaurant options caused them them to fumble through draws in a fruitless search for menus. The facilities are nice, new but the staff could use some marriot training. The other local marriot properties offer a superior experience.

Stayed: February 2014
2  Thank Simstravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Residence Inn Boston Needham, responded to this reviewResponded 16 February 2014

I sincerely apologize for the service failures that you experienced during your stay with us. I will address these shortcomings with my front desk staff; customer service is our top priority. I'm sorry for the inconvenience and I will use your comments as an opportunity to improve upon our front desk demeanor. I hope you will give us another chance to demonstrate our commitment to providing your with an excellent stay, every time.

Sincerely,
Michael Gendrin, GM

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Reviewed 13 February 2014

Nice, new hotel. Very friendly staff. Room was exceptional for $179.00 internet price. Room had kitchenette, and the hotel supplied complimentary popcorn, bottled water, etc. Breakfast buffet the next morning was very good. My only complaint, given the weather in February, was the outside parking. No garage available. Good overall deal.

  • Stayed: February 2014, travelled on business
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Thank RAFincher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2014

The good: brand new hotel, friendly staff, loads of services such as dry cleaning and grocery shopping, spacious modern studio type rooms with kitchens, free shuttle for surrounding area, free parking, free wireless, free breakfast, decent fitness center, proximity to the highway, and convenient to drive into Boston.

The bad: thin walls (hear the neighbor talking), bar closes already at 10pm, pool is more of a bathtub than a pool, breakfast features besides apples and oranges only processed foods, no pay-tv available, not many other business or restaurants in the ultimate neighborhood.

Overall a good business hotel that features great value for money.

Room Tip: try to face the parking lot, as the street side rooms tend to be noisy due to the truck yard across...
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  • Stayed: January 2014, travelled on business
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Thank LuxuryBudgetTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2014

Stayed at this hotel as on overnight guest on Sat. 2/08/2014, Room 324. I loved the lobby area and room accommodations. The hotel is beautiful and the room was lovely, but the location is problematic. Didn't fall asleep until after 3:00 AM (long road trip and too many cups of coffee) and was really shocked to awake at 5:30 AM to the sound of diesel tractors warming up at the Coke-a-Cola plant across the street. The cabs park along the fence line and the inconsiderate drivers back those cabs up, the distance of the large complex and hook onto trailers. The beep-beep-beep back-up alarms lasted for several minutes and that was the end of my sleep. Really, 5:30 AM on a Sunday morning??? I am sure hotel management has spoken with the property owner, but more needs to be done to make this Coke complex a better, kinder and more considerate neighbor. To future guests and hotel management, my suggestions. 1) avoid checking in to rooms that front the Coke-a-cola plant. 2) provide noise blocking head phones to guests to help block out the sounds and activity from the Coke complex 3) offer guests alarm clocks that play ambient background sounds (ocean, rain, etc). 4) hotel management - follow up with local town Code officials and have them issue summons to the Coke plant for violating acceptable community noise standards. And, Coke plant management and truckers- learn to be a better neighbor and work on an action plan that results in better community relations so guests can enjoy this lovely hotel and so the owners of the Residence Inn can enjoy and profit from their investment.

Room Tip: Avoid rooms that front the Coke-a-Cola plant . The Needham location is very convenient to Boston an...
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  • Stayed: February 2014, travelled with family
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1  Thank CollegeToursRUs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Boston Needham

Address: 80 B Street, Needham, MA 02494-2702
Region: United States > Massachusetts > Needham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Needham
Price Range: £99 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Needham 3*
Number of rooms: 128
Official Description (provided by the hotel):
Discover all-suite comfort and renowned Marriott service in the New England suburb of Needham, MA. With spacious, apartment-style suites that give you the room to work, enjoy and unwind, the Residence Inn by Marriott Boston Needham is a stylish and contemporary new hotel only 9.2 miles from the heart of downtown Boston. Add a little style to your stay in one of 128 beautifully appointed suites complete with full kitchens and free perks that include Wi-Fi Internet, a hot, sumptuous breakfast buffet each morning and weekday evening manager's receptions. For visits of a night, a week, a month or more, our Marriott Needham, MA hotel captures the urban energy and flair of a downtown Boston hotel without downtown hotel prices. The chic bar and lounge is the perfect spot for connecting with colleagues or relaxing with friends. Leisure amenities include a state-of-the-art fitness center and completely chemical-free indoor heated saltwater pool. Two event venues offer a sophisticated backdrop for conferences and special occasions, with professional Marriott event planners and caterers to inspire every detail. ... more   less 
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