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“We loved every minute of our stay at this hotel!” 5 of 5 bubbles
Review of Residence Inn Boston Needham

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Residence Inn Boston Needham
Ranked #1 of 2 Hotels in Needham
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“We loved every minute of our stay at this hotel!”
5 of 5 bubbles Reviewed 15 July 2014

The Residence Inn in Needham, MA is a beautifully decorated modern hotel with large rooms. The rooms are very clean, with comfy beds, bedding and plush towels. Each room has a king size bed and a pull out comfortable sofa bed, modern shower plus a kitchen. There is a small indoor pool, workout area and to our surprise even an outdoor firepit! The free breakfast was great with lots of choices between hot and cold items like eggs, sausage, bacon, make your own waffles, yogurt, cereals etc. My family loved the stay here and are already asking when we can go back! This hotel was about 15 to 20 minutes from downtown Boston located in the middle of a corporate park. You definitely need a car to get around the area but we found the drive was worth it because the hotel was so nice.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mpk14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Residence Inn Boston Needham, responded to this review, 16 July 2014
We're happy to hear that you and your family enjoyed every minute of your recent stay with us and that our accommodations, location, and amenities earned us your 5-star recommendation to the TripAdvisor community. We value your business and look forward to hosting your next visit to Boston.

Best,
Michael Gendrin, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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350 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (115)
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Monmouth Junction
Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 12 July 2014

Just got back from my second stay at this hotel. It was brand new last Sept, and the facility is still immaculate. Big problem is having a room on the B Street side. There is a large Coca-Cola distrubutership across the street, and there is vehicle noise all night, which really picks up around 4am.
Make sure you get a room facing away from the street, and you should be ok

  • Stayed July 2014, travelled with family
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sportrocket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Residence Inn Boston Needham, responded to this review, 14 July 2014
Thank you for your return visit to our property and for taking the time to offer valuable feedback regarding your recent visit. I sincerely apologize for the ambient noise that disturbed your sleep during your stay with us. We have implemented noise dampening solutions and are always looking for ways to improve our guests' experience. I hope you will give us another opportunity to provide you with a restful, comfortable stay.

Sincerely,
Michael Gendrin, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Salem, NY
Level Contributor
122 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 12 July 2014

I've stayed in a number of Marriotts and Courtyards but this was our first Residence Inn. We stayed here using points because we chose not to afford the higher prices in downtown Boston. The hotel itself is lovely, the room (a king studio) terrific and the included breakfast great. The downside, if you are a tourist visiting Boston, is you are about 30 minutes out of downtown, next to a Coca Cola Bottling plant in an area under construction. There is no walking to shops or dinner here. It works better if you are visiting sites on the west side of Boston. We can recommend, for example, the Isabella Stewart Gardner Museum or even closer the Frederick Law Olmsted National Historic Site.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Swegnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brasilia, DF
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 11 July 2014

I was impressed with the new design of the Residence Inn brand. I often stay in Residence Inns and this property is new, and beautiful. Breakfast is very good.
I found the staff is still adjusting. The shower had not been cleaned, and part of the toiletries were missing. When I called the front desk, I was told someone would be up shortly.
It was my first night, we were tired and ready to shower and go to bed. After 20 mins I called front desk again and was told someone would come. After another wait, I went downstairs and the manager sent someone up with me, who cleaned the bathroom, and we were able to use it. I expected a follow up call from the front desk or management, but no one bothered neither that night nor during the next day, and two days later I left wondering what had happened...
I usually stay at the Framingham Residence Inn which is older but has exceptional staff.
Also, please be aware that this is a corporate/industrial area, and lots of trucks go by under the window, starting very early in the morning.
The location is ideal if you are visiting friends or family in the Metrowest area of Boston.

Room Tip: All rooms are probably good, as the hotel is new. Maybe there is a room that does not face the exter...
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank DeBrasilia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mountain House, California, United States
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 5 July 2014 via mobile

Beautiful facility. Elegant. Comfortable. Friendly staff. Excellent morning breakfast. We liked the room so much, wish we could take it with us to Maine & NY. Definitely will recommend & stay again. Nice way to start our Vacay. They raised the bar high for other facilities.

Stayed July 2014
Helpful?
Thank MzTraci M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Residence Inn Boston Needham, responded to this review, 7 July 2014
Thank you for your recent stay with us and for the 5-star rating on TripAdvisor. We're glad that we were able to pleasantly surprise you with our beautiful facility, friendly staff and excellent breakfast. We always try to exceed our guests' expectations and are happy to have succeeded during your visit. We appreciate your recommendation to the travel community and hope to have you back.

Best,
Michael Gendrin, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 2 July 2014 via mobile

almost everything was great about this hotel.
Everything was so clean and new. The staff was very helpful.
The complementary breakfast was not too tasty.
And right next door construction crews are building a brand new building, and they were hard at work at 630 AM. I am a light sleeper but my son and husband were not woken up by the noise.

Stayed July 2014, travelled with family
Helpful?
1 Thank Gerri714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Framingham, Massachusetts
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

I returned to the hotel six months after being there in January amid the snowstorm and tundra-like freeze. Once again, the staff is fantastic. Mercedes, Long, Vincent, Karen to name just a few are warm, friendly, professional, and the kind of employees(as they all are) that any establishment would be lucky to have. It's not unusual to be greeted by your first name in morning as you round the front desk on your way to the provided breakfast and the ABSOLUTELY NECESSARY coffee cup. It's that kind of atmosphere that prompts hotel guests to interact and have conversation. That same atmosphere is there again when complimentary dinner is provided from Monday-Friday. The rooms are just perfect. From the layout, desk area, the bed ( I'm ordering one for my partner and me) to the wonderful bathroom and shower.

The ONLY thing I could think of to change/improve...is to have a pitcher of Half&Half for the coffee as opposed to the little plastic containers.

I have stayed at 5 star hotels in downtown Boston...The Meridien( now Langham), Boston Harbor Hotel, Seaport, Intercontinental...and THIS IS MY FAVORITE. Now that I'm moving to Boston, I won't have the opportunity to stay there, but anytime friends come to visit there is only one place I will recommend...The Residence Inn Needham.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bill5042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Residence Inn Boston Needham, responded to this review, 20 June 2014
Bill,

Thank you for your return patronage of our hotel and for taking the time to review your recent stay. We're pleased to hear that our welcoming staff, convenient amenities, and comfortable accommodations make you feel at home while staying with us and that you prefer our hotel to 5-star hotels that you've visited in downtown Boston. We appreciate your feedback and value your recommendation to your friends, family, and the travel community.

Best,
Michael Gendrin, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Boston Needham

Property: Residence Inn Boston Needham
Address: 80 B St, Needham, MA 02494-2702
Region: United States > Massachusetts > Needham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Needham
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Boston Needham 3*
Number of rooms: 128
Official Description (provided by the hotel):
Discover all-suite comfort and renowned Marriott service in the New England suburb of Needham, MA. With spacious, apartment-style suites that give you the room to work, enjoy and unwind, the Residence Inn by Marriott Boston Needham is a stylish and contemporary new hotel only 9.2 Miles from the heart of downtown Boston. Add a little style to your stay in one of 128 beautifully appointed suites complete with full kitchens and free perks that include Wi-Fi Internet, a hot, sumptuous breakfast buffet each morning and weekday evening manager's receptions. For visits of a night, a week, a month or more, our Marriott Needham, MA hotel captures the urban energy and flair of a downtown Boston hotel without downtown hotel prices. The chic bar and lounge is the perfect spot for connecting with colleagues or relaxing with friends. Leisure amenities include a state-of-the-art fitness center and completely chemical-free indoor heated saltwater pool. Two event venues offer a sophisticated backdrop for conferences and special occasions, with professional Marriott event planners and caterers to inspire every detail. ... more   less 
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