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“Nice Hotel”

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Sheraton Needham Hotel
Ranked #2 of 2 Hotels in Needham
GreenLeadersBronze level
France
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Nice Hotel”
Reviewed 12 October 2013

I have spent almost one week at the Sheraton Needham early october this year for business purposes.Our company held its first Global Sales Conference there. The hotel is very clean, the room was large and comfortable. I enjoyed the fitness center which opens every morning at 05.30 am (very good for those who like me, I am french, are jet lagged). The staff has been courteous and helpful, and the food was very good. The small courtyard where my company organized a welcoming cocktail party is very pleasant too. Last but not least, if you need to organize a meeting, the hotel provides all the necessary to be successful. We were about 80 colleagues and we spent 3 great days together. I definitely recommend this hotel which is just 30 minutes far from Boston by taxi or bus.

Room Tip: Ask for a room facing the inside courtyard.
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eddievpj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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414 reviews from our community

Traveller rating
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    94
    29
    18
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104
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
South Hamilton, Massachusetts
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 October 2013

I attended a conference here last week and was very pleased. Both the front desk and conference staff were attentive. The room was extremely quiet (4th floor, far away from the elevator).

My only quibble is that the bar closed at 11/1130ish... which is really early!

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caitlin_aka_CJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
109 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 9 October 2013

Been in Needham for a business meeting held in the Sheraton .
I have experienced the full experience from room, conferencing, food, restaurant, bar.

I can't really fault any of the services provided.
Staff is very attentive and courteous.
Room spotless with a very nice bathroom, strong WiFi signal, flat screen tv, independent air-con unit.
Conferencing was very well taking care of, with staff alway present and ready to welcome our request.
Food has been always well prepared fresh and tasty.

All in all great hotel, yes is needham not boston, but possibly a good value hotel for a 15 mins taxi ride to downtown, and without the noise and traffic of Boston.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniele B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malvern, Pennsylvania
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 October 2013 via mobile

Checked in on a Friday night, I thought the front desk staff was
Nice. The room was clean and comfortable. We enjoyed access to the concierge lounge which offered a nice breakfast the staff their was super. There is room for improvement in their evening fair in the concierge lounge. We had drinks and food at the bar in the main lobby- the clam chowder was delish!
Ann the assistant to the GM was so helpful- she went above and beyond to help me in a stressful situation.

Stayed October 2013, travelled with friends
Helpful?
Thank Cindy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 October 2013 via mobile

Stayed here in a brief business trip from the Uk. Staff were attentive from the moment of arrival and happy to help with my questions. Room was very clean, bathroom nice and relaxing and bed comfortable. Everything looks recently renovated and new. Conference facilities were spot on, food was good for all the meals. Transport was arranged quickly when required.

Stayed October 2013, travelled on business
Helpful?
Thank Jon_Daniels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhode Island
Level Contributor
129 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 30 September 2013 via mobile

Stayed here last weekend.

First off, every employee smiled and was helpful. Everyone. They went out of there way to be nice.

Great dinner, clean room- mattress was a little hard for me but all else was first class.

Also we decided to stay here instead of Boston because the parking fee is $10. If you park intown, it's usually closer to $50.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RI_Travel_Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurki S, General Manager at Sheraton Needham Hotel, responded to this review, 3 October 2013
Dear Guest,

My team is always trying to exceed guest expectations and sounds like they did so with your visit at the Sheraton Needham. I look forward to welcoming you back in the near future.

Regards,

Gurki
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Global
Level Contributor
88 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 September 2013

I found the staff at this hotel to be responsive,and professional. The staff worked very hard to make things easy.

The rooms are quite large, and the hotel is quiet. and clean.

I wish the restaurant food was a bit better, but it was "OK." This is one area that I would hope would get better. The food was quite bland.

Overall -- good hotel, good value, and GREAT staff.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BusTraveler40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurki S, General Manager at Sheraton Needham Hotel, responded to this review, 3 October 2013
Dear Guest,

Thank you for acknowledging the staff and the service they provided you during your stay at the Sheraton Needham. I am very proud of my team and am always thrilled when I receive acknowledgement of their efforts from guests. I will also pass on your feedback about the food selection to our Chef.

Regards,

Gurki
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Needham Hotel

Property: Sheraton Needham Hotel
Address: 100 Cabot St, Needham, MA 02494-2802
Phone Number:
Region: United States > Massachusetts > Needham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Needham
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Sheraton Needham Hotel 3.5*
Number of rooms: 247
Official Description (provided by the hotel):
The Sheraton Needham is adjacent to the Interstate 95/Massachusetts Route 128 high-tech corridor. Just minutes from downtown Boston, our hotel has 4,500 square feet of meeting space. ... more   less 
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Also Known As:
Sheraton Needham
Needham Sheraton

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