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“rustic charm in the middle of no where”

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The Old Inn on the Green
Certificate of Excellence
Reviewed 7 November 2013

The Inn is a large property located in a very rural setting approximately 20 minutes from Great Barrington. While having modern baths, the inn is very rustic. My room was supplied with plenty of plush towels and nice linens and had a wood-burning fireplace which I lit each night I was there which was very nice. My family & friends booked the entire property while attending a wedding. We received a 10% discount as a result, however there was a “service charge” tacked on the bill which negated any discount. I don’t know what “service” I received other than sleeping in a room. The prices were a bit higher than I would expect to pay given the slack time of year, the lack of amenities and the basic nature of the accommodations. If you don't love antiques (which I do) you probably should stay somewhere else.

  • Stayed: September 2013, travelled with family
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2  Thank Carroll2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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137 - 143 of 232 reviews

Reviewed 5 November 2013

Stayed for two nights mid-week and really had an enjoyable stay, from the quaintness/oldness of the inn to the excellent food by Peter Pratt, a hearty lunch and visiting the surrounding sites, such as the Rockwell Museum and one of the best bookstores anywhere (so few of them around any more). We slept like logs, ate like champs, and shopped a lot. The fall foliage was at peak so many ahs and oohs. Peter is not only a great chef but also a welcoming and accommodating host. When we asked where we could go to get tea and a snack, he came over to our room with a tray of teapots and biscotti. Our young waitress at dinner was way above average. Yes, the place is old and no, there are no concierges or valets, but there's tons of charm and friendliness.

Room Tip: We stayed in the annex in the only room with two separate beds, which were big, fluffy and comfortab...
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  • Stayed: October 2013, travelled with friends
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Thank Patricia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2013

Let me start by saying that this inn is lovely and historic with lots of ambiance. The food was wonderful, however the inn keepers truly need to brush up on their people skills! When we got there a gentleman appeared after we called out. He never introduced himself. He showed us to our room and that was about it. i had to ask if there were any common rooms to hang out in. Later that evening we found the common rooms in the next building but there was absolutely no one to ask if we could have a fire. There are no comforting little touches like tea in the afternoon or a little snack. No one to ask about the area. At one point we thought a nice young lady was the owners wife but she said she wasnt. At breakfast a very quiet woman served us. She was very impersonal, just did her job. I would NEVER have guessed she was the owner. So, although nothing very untoward happened, there was just a general lack of warmth and interest in the guests that you generally get at a b&b or inn. Obviously the owners' focus is on the restaurant. Its really a shame because that is the only thing thats missing. Im not sure if I would stay there again. I probably would just go for dinner.

  • Stayed: November 2013, travelled with friends
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6  Thank violetlulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2013

One of the finest restaurants anywhere and a star of the Berkshires. Great old building, great staff, outstanding food and a steal when they have their "Welcome Menu" at $35 prix fixe for dinner. Saturday night prix fixe is also great but more expensive. Worth every dime. Candle lit, romantic and perfect. Peter Platt, the chef/owner, is truly skilled and a wonderfully community oriented person, supporting many Berkshire charities. The wait staff, including James, Max and Paolo are great people and skilled at their jobs.

Stayed: October 2013, travelled as a couple
3  Thank berkshireshomeowner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2013

I was always told, growing up, that if you didn't have anything good to say, be quiet. In all my past TripAdvisor reviews that has been my approach. However, after our most recent trip -- through TravelZoo to The Old Inn On The Green in New Marlborough, MA this past Wednesday and Thursday nights -- I feel compelled to share a negative review as a cautionary tale.

This past June we were up at Tanglewood in the Berkshires and decided to visit the Old Inn and get a sense of accommodations. We were invited to look at rooms by one of the owners, Meredith. We found rooms that we liked and were told to mention them when we booked--at the top of the stairs, one actually a suite with a living room and a couch, both with bathrooms in the bedroom.

Needless to say, when we booked we mentioned the rooms and were told, "no problem." But it was a problem -- and a huge one for us, made worse by what we feel was a glaring absence of Customer Care. Peter, the other owner, took us to our room, which instead was at the end of the hallway and consisted of a room and a bathroom OUTSIDE our bedroom in the hall. When we explained about our booking, he said, with a noticeable edge, "Here's your suite--a bedroom, hall and bathroom."

We were appalled to say the least, and when we spoke to Meredith the next morning, she said, "We're booked and if you had mentioned the room you wanted we would have given it to you." We said we had -- the two rooms at the top of the stairs -- and since there was no meeting of the minds, we decided that since we had plans locally that day, we might as well stay rather than drive home in the dark.

However, we were concerned about our safety as well since our section of the hall was closed off by two thin doors "secured" with a flimsy hook-and-eyelet. Since we had to leave the bedroom door open during the night for access to the bathroom, we felt very vulnerable.

We also mentioned to Meredith that it was uncomfortable sleeping as the bedroom, hall and bathroom were heated by the same system -- a serial-heating set-up that began with the bathroom, which was incredibly hot, and then the nearly-as-hot hall, and finally our bedroom, which remained cool.

Since we were unsuccessful communicating our concerns with Peter or Meredith we called Travel Zoo and was told by supervisor that if there are service or quality issues, we'd have to deal with the hotel!

  • Stayed: October 2013, travelled as a couple
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8  Thank robertmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

Those who were expecting the Red Lion Inn in Stockbridge (where we have been many times) are in for a shock (not a bad shock, just a shock...). This place, at least in the main house where the bar and dining rooms take up the entire ground floor, is, unlike the Red Lion, deliberately worn and flaunting its' age (about 13 years older than the main part of the Red Lion). It is however, clean, organized and very charming. The staff is small but very friendly, when you can find them! The only room I can speak for is 205 on the second floor in the far right building on the property. It was large with a very good, clean well equipped bathroom including a bidet for gosh sakes (hell of an experience if you've never used one)! That building also boasts left and right parlors with comfy but old furniture, books, magazines, and plenty of electric lights! The bar and dining room on the other hand, are old, beaten up a bit (ya think? after 253 years??) but clean, comfortable and welcoming. Eating and drinking by candle light was interesting for 67 and 75 year old eyes but added to the charm. See my restaurant review for the food, other than breakfast, which was included. As for breakfast, the available spread was excellent (watch the hard boiled eggs...they're HOT!). No menu's are given, but, if you ask, they will make most anything hot for you (scrambled, benedict, etc. and excellent bacon)

It's not luxury, but, it was charming and fun. As to value, the full price (we were there on an Amazon Local discount) seems a bit high for the room, not so much for the dining.

Room Tip: Only saw one, 205, up a narrow, steep staircase; the staff will happily help with bags.
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  • Stayed: October 2013, travelled as a couple
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3  Thank Bruce G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

We took advantage of a discount to stay at the Old Inn on the Green during the slow month of April. We are so glad we did! Their buffet style breakfast was amazing. They served just about every fruit imaginable, had the best granola cereal, and provided delicious oversize pastries. The room definitely takes you back in time; the original bedroom decor makes you feel like you are stepping back to the 1700's. However, the bathroom had a large jacuzzi tub, nice shower, and was plenty large (thankfully not an outhouse from the 1700's!). One of the nights was a bit chilly; innkeeper Peter was pleasant and offered to make us a fire. It felt amazing, and is something you don't find in many B&B's.

The location is about 30 minutes from Great Barrington, which is great for small town shopping, especially for antiques. There was a walking trail along the inn that we unfortunately didn't have time to traverse but sounded nice. Definitely a great getaway location for a couple of days.

Stayed: April 2013, travelled as a couple
1  Thank Jeff T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Old Inn on the Green

Address: 134 Hartsville New Marlboro Rd, Rte 57, Village Green, New Marlborough, MA 01230-2159
Region: United States > Massachusetts > Berkshires > New Marlborough
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in New Marlborough
Price Range: £228 - £309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Old Inn on the Green 4*
Number of rooms: 11
Official Description (provided by the hotel):
The Old Inn on the Green is the centerpiece of the historic and scenic village of New Marlborough. With authentically restored rooms, you'll feel like you've just stepped back in time to the tranquility of the eighteenth century. Our Inn preserves the understated elegance of classic decor, down to the tiny details, like a restaurant that is entirely lit by candle light. Escape with us to a serene and relaxing environment in one of our 11 rooms complete with wifi, a pool, and lounge areas for your enjoyment. Located just outside a broad cultural base, when you stay with us, you are a close to a variety of cultural institutions such as Norman Rockwell Museum, Clark Art Institute, and various natural wonders and trails. Join us for a meal in our cozy and intimate dining room with top quality cuisine by Chef Peter. We also have a newly renovated bar where you can have a drink by the glow of candle light and fireplace. When it's nice outside, dining is open on our canopied garden terrace in the back of the Inn. Your complete satisfaction and relaxation are our top priorities. Our friendly and accommodating staff is here to be sure that your stay is peaceful, and we can be your escape home away from home. ... more   less 
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Also Known As:
The Old Inn On The Green Hotel New Marlborough

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