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“Very Modern - Great Service.”

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Hotel Indigo Boston - Newton Riverside
Ranked #2 of 3 Hotels in Newton
Reviewed 16 January 2014 via mobile

Very modern and clean... but by far their best asset is thier service. Friendly and helpfull... but best of all you never have to ask for something twice. They do what you ask and then double check to make sure it is exactly what you want. Nice Job! Would stay there again.

Stayed: January 2014, travelled on business
Thank FACTrpadvsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this reviewResponded 19 January 2014

Dear FACTrpadvsr:

Thank you for choosing the Hotel Indigo Boston - Newton.

Our mission is to provide inspirational service to each and every guest. It appears that we delivered on our promise to you.

Your comments will be shared with the team and they will be very gratified to learn how much you enjoyed your stay.

Please come and see us again soon!

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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359 - 365 of 757 reviews

Reviewed 13 January 2014

I am giving this property 5 stars because of the level of service at the restaurant and bar which is probably one of the nicest of any IHG properties in the US. Rooms are small but nice. Much more of a business travel hotel than for family.

  • Stayed: January 2014, travelled on business
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Thank MPS_PHL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this reviewResponded 15 January 2014

Dear MPS_PHL:

Thank you for sharing your comments on Trip Advisor.

Our Restaurant, Bokx 109 is American Prime very special and exceeds expectations on a regular basis.

Thank you again for the Awesome feedback. We hope to see you again soon!

Sincerely,

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Reviewed 11 January 2014

Stayed here many times for business and could never get used to the small room and bath 'cube'.

Restaurant serves delicious food, and the bar scene with live music is good.

Parking is adequate. I never used valet so I can't speak to their service level.

Stayed: February 2013, travelled on business
1  Thank Nathan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this reviewResponded 13 January 2014

Dear Nathan J,

Thank you for choosing the Hotel Indigo Boston - Newton.

We are glad to hear that you enjoyed your experience and our restaurant Bokx 109 American Prime.

We hope to see you again soon, maybe you can try out our valet parking during your next trip. It is complimentary.

Thank you

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Reviewed 7 January 2014

The hotel is well located, just off the highway. Rooms are a bit small, but comfortable and nicely furnished/decorated. The café is a good place to get breakfast or a snack. Overall, a good value for the money.

  • Stayed: December 2013, travelled with family
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1  Thank RandJ20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this reviewResponded 9 January 2014

Dear RandJ20:

Thank you for choosing the Hotel Indigo Boston - Newton for your recent trip to the Boston area.

We are glad to hear that you enjoyed your stay and amenities, features and location of our property.

We hope too see you again soon.

Sincerely,

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Reviewed 3 January 2014

This hotel is always a solid bet when travelling to Boston (actually to Newton, which is 10 minutes away). Quite convenient to the highways as well with no traffic noise.

I am a Platinum IHG member, so I was given a top floor room. The rooms are small, but clean and very comfortable. The beds are great, and it was very quiet on our floor. For Boston, the prices are very reasonable. Overall, a hotel to consider when in the area.

Room Tip: Join Priority Club and/or ask for a top floor room. Not for a view, but for quiet.
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  • Stayed: November 2013, travelled with family
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Thank kpjj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this reviewResponded 6 January 2014

Dear Kpjj:

Thank you for choosing the Hotel Indigo Boston Newton and for sharing your experience on trip advisor.

As a IHG Rewards Platinum Member we truly appreciate your patronage.

We hope to see you again during your next trip to the Boston Area.

Sincerely,

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Reviewed 2 January 2014

My fiance and I stayed here for three days leading up to New Year's Eve. The hotel was clean, modern, and well-kept. The hotel upgraded us to a larger room, presumably because they had so many vacant rooms, and we enjoyed a very spacious king-size room. The staff was very friendly and went out of their way to ensure that our stay was pleasant. We brought our two dogs with us and enjoyed staying on the second floor, where they apparently place guests with dogs. It's a great idea to put the dogs on a single floor together, to make life easier on everyone, and I wish more hotels did the same thing.

Especially in the winter, the covered parking was really nice. We also enjoyed the dog bags and trash can outside, which made cleaning up after our pups a lot easier. The hotel is literally right next to the Riverside T station, a quick drive into the city, and is just a mile or two away from the Newton town center, where you can find some cute shops and good breakfast and lunch options. We didn't eat or drink in the bar/restaurant downstairs, but it looked very nice.

My only gripe was that the bathroom was very dim, making it difficult to see when I wanted to apply my makeup and fix my hair. But I fixed that by bringing in a lamp from the TV stand.

We had an excellent stay and wish we would have stayed there for a fourth night, rather than staying in the city for New Year's Eve. I hope we can make it back to Hotel Indigo in the future.

  • Stayed: December 2013, travelled as a couple
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Thank Jessica Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this reviewResponded 6 January 2014

Dear Jessica Z.:

Thank you for choosing the Hotel Indigo Boston Newton for your late December stay in the Boston Area.

We are thrilled to hear that you enjoyed your stay and the benefits of our location here in Newton.

Please come and see us again soon!

Sincerely,

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Reviewed 16 December 2013

Great bar... Friendly US-Irish staff.... who are well travelled.

Suitable overflow from Babson Conference Centre.
Clean, efficient.
Friendly bar.... right up till 30 minutes past closing!
.
Hotel room is fine but un-insipring.... OK since nice and clean.

Room Tip: book directly to Babson Exec Centre... and you will save 15 minutes commute time. But comfortable o...
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  • Stayed: December 2013, travelled on business
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Thank Blk13Holland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this reviewResponded 19 December 2013

Dear BLK13Holland,

Thank you for sharing your recent experience at the Hotel Indigo Boston - Newton on Trip Advisor. We are grateful for the feedback provided by every customers.

It is great to hear that you enjoyed your stay and that our facilities worked well for during your conference at Babson. The hotel will be undergoing a refresh in 2014 so that our guestrooms will become more inspiring!

Thank you again for your time and comments.

Sincerely,

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Additional Information about Hotel Indigo Boston - Newton Riverside

Address: 399 Grove Street, Newton, MA 02462
Phone Number:
Region: United States > Massachusetts > Newton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Newton
Price Range: £82 - £189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Boston - Newton Riverside 3.5*
Number of rooms: 191
Official Description (provided by the hotel):
Escape the hectic pace of the city yet be close enough to easily visit at this contemporary boutique hotel adjacent to Boston train station and offering complimentary WiFi, 24 hour business center and state-of-the-art fitness center. Inside is the highly acclaimed BOKX 109 American Prime, a modern steakhouse for drinks and dinner and Phi Cafe featuring Starbuck's coffee, light breakfast and lunch fare. ... more   less 
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Also Known As:
Hotel Indigo Newton
Hotel Indigo Boston

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