I would give this hotel a perfect rating but the last 90 seconds ruined it. I was there for a wedding, and stayed one night. I was placed in the corner of the top floor next to several rooms with unsupervised adults. The room was nice, clean, and the bathroom was enormous. There was kids/young adults running around knocking on doors for fun until almost 2am. My TV was non-functional as well.
At checkout the next morning, I raised both of these issues at the front desk.
When I said there was a lot of noise, I was told I should have called security. No apology, just that it was on me to do something about it.
When I said the TV did not work, again there was no apology. All I got was "ok, do you need a final copy of your bill?"
I enjoyed every aspect of this hotel other than the checkout. I found the person cold and rude.
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