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“This is no Inn or Boutique Hotel!!!!”
Review of Autumn Inn

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Autumn Inn
Ranked #2 of 4 Northampton B&B and Inns
California
Level Contributor
616 reviews
169 hotel reviews
common_n_hotel_reviews_1bd8 388 helpful votes
“This is no Inn or Boutique Hotel!!!!”
Reviewed 7 November 2006

The Autumn Inn is listed as a boutique hotel on several websites. It is an OLD hotel/motel. The furnishings are tired and poorly kept. I stayed in the main hotel. The room was large, but very tired and old. The beds had 1 thin blanket and it was 39 degrees in Northhampton! The evening desk clerk was unable to solve this problem. They say they have wireless internet, but noone had any idea how to get it to work. There is a continental breakfast (waffle, cereal etc.), also a bit tired. This is a Clarion hotel/motel across the street from Smith College. It is the closest accomodation for visitors to Smith. This is not an Inn or anything that would imply character beyond being leftover from the 50's and just plain tired.

  • Liked — parking was free, across the street from Smith
  • Disliked — Old, Tired, no internet, rooms don't have enough linens.
  • Tips/Secrets — Bring a blanket or sleeping bag if it is not summer
  • Stayed October 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Gemma'smum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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153 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Wales,
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 October 2006

Travelled down from North Conway and Northampton was where we pulled off Interstate, bit desperate as we hadnot booked anywhere and this was really the first place we saw.The elderly receptionist was really friendly and helpful, but unfortunately the other times we used the reception desk there were two young men manning it who, all helpful weren't particularly friendly. Quite pricey for what we got, room clean but carpet very badly stained between beds where something had been tipped.
Breakfast not too bad, but again woman in kitchen who I think was the owner and tidied the tables wasnt very friendly, no "good morning" or anything. Overall adequate stay but very pricey for what you get. Dont think i would stay there again if i had the choice

  • Liked — Comfortable beds
  • Disliked — Pricey for what you got
  • Stayed September 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Welshfifty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Princeton Jct., NJ
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 September 2006

I wanted a place that was close to Smith College while my daughter visited overnight. The hotel is just a couple of blocks from the campus. I found it to be within easy walking distance of downtown shops and restaurants - a way to avoid parking hassles if you have 15 minutes to spare and the weather's nice.

The room was spacious and even had a rocking chair. True, there was dust on the TV stand, and the curtains were badly wrinkled, but otherwise the room was neat, clean, quiet, and very comfortable. The bathroom appeared to have been recently renovated, as all the fixtures looked brand new. The staff were friendly and helpful, and made sure I knew about the computer (with free internet access) in the lobby, and the breakfast (served in a dining area with an impressive fireplace along one wall).

Since the other hotel close by is significantly more expensive, I was satisfied with my choice and would stay there again.

  • Liked — It was close to Smith College.
  • Disliked — The carafe on the coffee maker was the wrong size, too short to open the drip-free valve, causing the coffee to overflow the filter unit.
  • Tips/Secrets — Bring your walking shoes - there's a lot to see and do in town.
  • Stayed September 2006, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank BBdklMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfax, Virginia
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 20 September 2006

Autumn Inn is supposedly a 2.5 star hotel but it's more like a 2 star motel. But nonetheless I had a nice stay. The staff was EXTREMELY friendly and courteous. The rooms were old but vintage. It's surely a small town hotel. It's also nicely located 2 blocks from Smith College. I don't know if I'd pay 100+ dollars to stay here but if I got a good deal I would definitely stay there again.

  • Stayed September 2006, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank mahndoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Earth
1 review
Reviewed 28 August 2006

The streetside is deceiving. It comes off as a quaint New England Inn, but it's really a Route 66 motel with a fancy coat.

I arrived after midnight due to many delays and was immediately used as a guinea pig for a new employee to learn the ropes.

We avoided the efficiency rooms and were booked into an area that resembled a military or college dorm. Our room was small, cluttered and frozen in time with a 1970's early american motif. It looked exactly like the picture on hotels.com and would have been kitschy if we hadn't realized that some areas of the room hadn't been dusted since 1971 and the whole room smelled like a cellar.

Next morning, we had a continental breakfast in a very impressive, but well worn hearth room. Our relatives in the area seemed to think the inn was a fine restaurant in it's day. My only complaint was terrible coffee no matter which urn I drew from.

All in all, we pretty un-impressed, but it was quick weekender to celebrate a relative's anniversary. But, I wouldn't re-book this hotel again regardless of any future stays in the era.

There's no pride of ownership. They're just going through the motions and probably don't care as they have a built-in guest list of unsuspecting newbies during the academic season at the very nearby Smith College.

  • Liked — Location
  • Disliked — Room
  • Tips/Secrets — Flee to Hotel Northampton, Hadley, or Holyoke
  • Stayed August 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelsWithPatti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Northampton hotels

Washington, DC
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 12 June 2006

After reading all the reviews, we were very nervous about staying here (we were in a wedding that had booked rooms there). It really isn't as bad as the reviews make it seem. No, it's not a quaint B&B and the breakfast was nothing special, but the rooms were large (with two rocking chairs) and relatively clean. Downsides: the rooms were kind of musty and the bathroom needed to be updated. I wouldn't stay there again if I had the choice (and at $150/night, definitely overpriced), but if you have to, it's not the end of the world. Staff was pleasant too.

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DCinDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 July 2005

If you go there knowing what it is, you might not be so disappointed. First, what it is NOT. It is not a B&B. It is not an Inn. It is very much like a motor lodge in appearance. The one photo showing the front is 100 percent deceptive. The interior decoration is, well, pretty barfy. The bathrooms had not been updated when we were there and truly, truly looked 1960s motel style.
If you need a place to stay while visiting someone in Northampton, this will do in a pinch. But do not go there for a romantic getaway!

  • Stayed October 2001
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank roguepetunia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Autumn Inn

Property: Autumn Inn
Address: 259 Elm St, Northampton, MA 01060-2801
Region: United States > Massachusetts > Hampshire County > Northampton
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #2 of 4 B&Bs / Inns in Northampton
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Autumn Inn 2.5*
Number of rooms: 32
Official Description (provided by the hotel):
A unique property located at the edge of Smith College campus and within walking distance to downtown Northampton. With its colonial style, charm, and furnishings, the Autumn Inn is the perfect location for rest, relaxation and renewal. ... more   less 
Reservation Options:
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Also Known As:
Autumn Hotel Northampton

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