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“Stay Away!”

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The Centennial House Bed and Breakfast
Ranked #1 of 1 Northfield B&B and Inns
South Deerfield, Massachusetts, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Stay Away!”
1 of 5 bubbles Reviewed 29 June 2012

Worst experience I have ever had at any hotel, motel or B&B. Rooms are overpriced and outdated. Staff was extrememly rude and to top it off our visit was followed with an extremely disrespectful letter and unexpected credit card charge. Apparently they didn't make enough money off of us renting the room so they felt the need to charge us for "damages" to the room that were already done prior to our stay! This is a complete scam! I would never recomend this B&B to anyone. If you have to stay here be very careful, take pictures of everything and make note of all communications, you'll need them when you have to dispute the unwarrented charges on your credit card!

Room Tip: Do not staye here!!!!
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  • Stayed June 2012, travelled as a couple
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    • Location
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Helpful?
3 Thank Clay C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at The Centennial House Bed and Breakfast, responded to this review, 1 July 2012
These guests' glowing review in the room journal is in marked contrast to the complaint from the groom which appears here. We were not 'outdated' or 'rude' until after they received a bill for damages. After 15 years in the industry, what we are beginning to see is an assumption of priviledge by a small number of guests that the room fee gives one license to take liberties with the property. In this particular case, they transformed a premium room into a beauty parlor with two professional hairdressers for five hours, eventually hosting 12 people, without thinking to ask whether that was OK. The result, not surprisingly, was a cleaning charge for the appropriation of another guest's bathroom and damages in the room.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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107 reviews from our community

Traveller rating
    88
    13
    3
    1
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See reviews for
28
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Norfolk, Massachusetts
1 review
5 of 5 bubbles Reviewed 21 June 2012

Great place to stay. Joan and Steve were gracious hosts. Very relaxing, great breakfasts ,very quiet and peaceful. Enjoyed the many local antique shops and our visit to Historic Deerfield. Will definitely become a repeat customer!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Jane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duxbury, Massachusetts
1 review
5 of 5 bubbles Reviewed 7 June 2012

We echo the sentiments the other guests shared. My wife and I were away for a quick two night stay, looking for gracious hospitality, peace and tranquity, high standards of professionalism and service. All were met. Joan and Steve were charming and accomodating. The room was comfortable; like the whole house, very tastefully decorated with a great appreciation for the history of the house. Breakfast was wonderful; obviously some great thought and intention placed on the menu.
Add to the charm of the house is the area, which is one of the great spots in Massachusetts.

  • Stayed June 2012, travelled as a couple
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Helpful?
Thank Harevetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelmsford, Massachusetts
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 May 2012

Just returned from our second visit to the Centennial and would highly recommend it on so many levels -- the guest and common rooms are charming and feature an Asian decor; the grounds are spacious and well maintained with a pretty gazebo and an old fashioned bench swing; coffee and tea are available all day long; breakfast is served in either a charming, quaint old New England-feel room or in a bright, window-filled sun room, overlooing the grounds.

The hosts couldn't be more gracious and accommodating; in addition to providing a fresh and tasty breakfast to my wife and daughter, Joan also made sure to meet my special dietary requirements with a delicious alternative; Joan and Steve also offered terrific suggestions for nearby restaurants. They make guests feel welcomed and appreciated.

Room Tip: The Deerfield Room -- actually a suite with two separate bedrooms -- has a great jacuzzi-style ballt...
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  • Stayed May 2012, travelled with family
    • Value
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Helpful?
Thank Gene R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Needham, Massachusetts, United States
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 21 March 2012

I highly recommend this charming B & B. The hosts were delightful, the room was very comfortable and the breakfast was delicious. We will definitely return when we are out in that area.

Deborah T.

Room Tip: The Sturbridge Room was very comfortable and quiet. We did not see the other rooms.
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  • Stayed March 2012, travelled as a couple
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Helpful?
Thank Deborah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 8 January 2012

A wonderful visit with charming hosts Joan and Steve. I would highly recommend the Centennial House. It must be beautiful in the spring and summer.

We will be back!
The Briggs Family

  • Stayed January 2012
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Helpful?
Thank Jfeteshtoledo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilmanton, New Hampshire
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 December 2011

I highly recomend the Centennial House to anyone visiting Northfield or traveling in the area, the hosts are so kind and the rooms are so clean and cozy. We stayed in the Deerfield room and it was wonderful and spacious for my husband and I and our 2 children. Breakfast was yummy and you sit comfortably at your own table so you have some privacy if you would like or you can visit with others that are staying in the home.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DAB222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Centennial House Bed and Breakfast

Property: The Centennial House Bed and Breakfast
Address: 94 Main St, Northfield, MA 01360-1022
Phone Number:
Region: United States > Massachusetts > Northfield
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Northfield
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Centennial House Bed and Breakfast 3.5*
Number of rooms: 5
Official Description (provided by the hotel):
Boutique B&B with spacious guest rooms and suites minutes Greenfield and Deerfield, colleges and Pioneer Valley attractions to the south, and north to Brattleboro or Keene. Pillow top beds, cable TV, WiFi and ample country breakfasts in an historic New England village. Enjoy hearth side breakfast in winter, or spectacular views in the Sun Room in warmer weather. Relax in a gazebo overlooking distant hills; there's electricity and WiFi out there too so you can use your laptop. Weddings, meetings and other events. Off I-91 and Mohawk Trail, near attractions, hiking the New England Trail, x-c skiing, shopping and fine dining. Open all year. Romantic and family-friendly suites. ... more   less 
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