I was pleasantly surprised. The hotel is immaculately clean (with one notable exception-see below.) The cooked food at breakfast was marginal. Bacon is not the real thing and not certain but eggs likely powdered. But the cereals, bagels, rolls, etc. were great and as I have said, it could not have been cleaner. The staff was excellent and helpful in all ways. We did have a problem in that we arrived back to the hotel for our second night and our room (213) had a strong and unpleasant odor we had not noticed the night before. I think it was coming from the carpet. We let the front desk know and they immediately moved us to a room that was completely acceptable. The rooms are spacious and bed was comfortable. The fitness center was just fine with all machines functioning properly and no one else using it when I wanted to (early in the morning.) Location not ideal as it was a minimum three to four miles to any of the towns but I was willing to sacrifice that for the price (although I got this on a blind Hotwire bid so did not know location until after I paid.) Three stars might be pushing it a tiny bit but I would not hesitate to stay here again.
- Official Description (provided by the hotel):
- The BEST WESTERN Berkshire Hills Inn & Suites proudly offers 59 spaciously appointed guest rooms each complete with microwave, refrigerator, 37-inch LCD television with HBO® and high-speed Internet access. Guests will wake each morning to a delicious complimentary hot breakfast. This Berkshire hotel's additional amenities include an exercise facility, whirlpool suites and fireplace suites. Business travelers will appreciate the quality meeting facilities as well as our business center. ... more less
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- Also Known As:
- Best Western Berkshire Hills Hotel Pittsfield
- Ramada Limited Hotel Pittsfield
- Ramada Pittsfield
- Pittsfield Ramada