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“Friendly staff, immaculate rooms”

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Best Western Plus Berkshire Hills Inn & Suites
Ranked #3 of 8 Hotels in Pittsfield
Certificate of Excellence
GreenLeadersPlatinum level
saratoga springs NY
Level 6 Contributor
181 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Friendly staff, immaculate rooms”
Reviewed 23 June 2014

From check-in to check-out, staff was friendly, helpful. The room was immaculate; comfortable bed. Hotel was quiet; free bkfst very good. A few miles from downtown Pittsfield but quiet, not any traffic. Local restaurant delivers great pizza directly to room with-in 30 min. Highways are close by to get to other towns in Mass. or I-90.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank srhahm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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464 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Ronks
Level 6 Contributor
236 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 19 June 2014

This hotel is very nice and the people working here are very friendly and helpful. Delicious and healthy breakfast in AM. Bathroom is a little small but very comfortable accommodations Would stay here again!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank birdbreeder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meriden, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 June 2014

Enjoyed our stay at Best Western Plus in the Berkshires. Clean Hotel and Decor very nice. Staff very courteous and helpful. Our room faced main road. Would request next time room not facing main road. Lots of traffic during night time ours. Breakfast Buffet could have been hotter. Plus tables needed to be cleaned from being used again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waltham, Massachusetts
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 June 2014

This small hotel was a real find. We have stayed there twice now, and found the staff to be very friendly and helpful, the rooms newly decorated, and a free breakfast that is varied and quite good. The room amenities include an HD TV, coffee maker and refrigerator.
It is also just a few miles from Pittsfield's center and an easy drive to local shops and to the outlets in Lee. Off-season rates are very reasonable, though summer rates jump quite a bit, of course. I would recommend this hotel to anyone looking for a comfortable, clean place to stay.

Room Tip: Both rooms we stayed in were quiet, though not much of a view (the parking lot). The view didn'...
See more room tips
Green Features: They ask that you ask for new towels only if you feel that you need to. We were happy to reuse our towels for the weekend.
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 June 2014

I called in August of 2013 to create a group block fro 7/29-8/5/2014 (a year in advance) to creat a group block. When creating the block I spoke with Beau and was given room rates, cancellation policy and the date the block would drop (30 days out). Today I called to pick up my room and was told that there wasn't a block under my group name. I had to wair for a phone call back from Beau. He stated that a contract was never created (somehow I don't see how that is my fault). He stated without a contract that he hadn't held my rooms (still don't see how this is my fault). Now with a little over a month before my group was to travel I find out fro Beau that the hotel is unable to accommodate my group.

  • Stayed June 2014, travelled with friends
    • Service
Helpful?
4 Thank awitten9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jersey City, New Jersey
Level 6 Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 June 2014 via mobile

Checked in here Friday til yesterday for a race. Its a small hotel in a small town. Check in was brief and fast. The staff at the Front Desk, Jennifer (I think), was kind enough to let us in 1 1/2 hrs prior to check-in. Also they helped provide us with a roll-out bed as there were 4 of us in a 2 double-bed room. Clean bathrooms. Crisp beds with fluffy pillows.
I didnt eat breakfast but had a bagel. My friends were pleased about the food.
I recommend this place for a great stay.

Stayed June 2014, travelled with friends
Helpful?
1 Thank WanderingKaat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 June 2014

I have stayed at this hotel on two separate occasions and was pleased each time. The staff is friendly, the room clean with a very comfortable bed and the breakfast was terrific...something for everyone.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Nancy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Berkshire Hills Inn & Suites

Property: Best Western Plus Berkshire Hills Inn & Suites
Address: 1350 W Housatonic St, Pittsfield, MA 01201-7514 (Formerly Best Western Berkshire Hills Inn & Suites)
Phone Number:
Region: United States > Massachusetts > Berkshires > Pittsfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Pittsfield
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Berkshire Hills Inn & Suites 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
The BEST WESTERN Berkshire Hills Inn & Suites proudly offers 59 spaciously appointed guest rooms each complete with microwave, refrigerator, 37-inch LCD television with HBO® and high-speed Internet access. Guests will wake each morning to a delicious complimentary hot breakfast. This Berkshire hotel's additional amenities include an exercise facility, whirlpool suites and fireplace suites. Business travelers will appreciate the quality meeting facilities as well as our business center. ... more   less 
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Also Known As:
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Ramada Pittsfield
Pittsfield Ramada

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