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“Good Location”

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Hilton Garden Inn Plymouth
Ranked #2 of 9 Hotels in Plymouth
Certificate of Excellence
Winchester, Virginia
Level 5 Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good Location”
Reviewed 22 October 2013

Hotel is easy to get to and conveniently located. Several restaurants nearby. Just a short trip to historical Plymouth and the waterfront. Staff is very friendly and helpful. Very comfortable stay here!

Stayed October 2013, travelled with friends
Helpful?
Thank DDG62365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlymouthHiltonMgr, General Manager at Hilton Garden Inn Plymouth, responded to this review, 27 January 2014
Thank you very much for taking the time to share your experience. I am very happy to hear that our team members took such good care of you and you found the amenities of our hotel to your liking. Hope to see you return soon!

Regards,
Kelly Lajoie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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761 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Any
English first
Houston
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 October 2013

We are basic travelers who don't need a lot of attention but we do need a very clean and comfortable room with internet and good customer service. This hotel provided everything we needed. We were very pleased with our stay.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Gina12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlymouthHiltonMgr, General Manager at Hilton Garden Inn Plymouth, responded to this review, 27 January 2014
I am very happy to read the comments about your recent stay on Trip Advisor and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon.

Regards,
Kelly Lajoie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, United States
1 review
Reviewed 18 October 2013

I was very much looking forward to our stay at the Hilton Garden Inn and for a weekend in Plymouth. Unfortunately, the hotel ended up being a huge disappointment. Located right off the highway and within a big parking lot, the hotel is much more suitable for a business trip, conference, etc. rather than a get away. It is not convenient to down town Plymouth. If you are looking to experience Plymouth, I would certainly suggest a hotel closer to the water or a bed and breakfast.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Meghan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlymouthHiltonMgr, General Manager at Hilton Garden Inn Plymouth, responded to this review, 24 October 2013
Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with the location of our hotel and that it did not meet your needs for this trip. We hope you will consider staying with us in the future if your are here on business.

Regards,
Kelly Lajoie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Northport, New York
Level 3 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 October 2013

Large nice room, very clean,bed was a little uncomfortable - had to sleep dead center-luckily had 2 beds in room. The elevator closed on you if you werent quick enough and it was very heavy until it stopped. Not a problem for an able bodied person but my husband is handicapped and it literally knocked him over-luckily I was there so he didn't fall. I reported this to desk but left before seeing it resolved. Hopefully it was. Breakfast was not up to the quality of other Hilton Garden Inns. No waffles. And they took all the food off the buffet exactly at 10. My son-in-law came down for breakfast at 950 so this was very inconvenient.

Room Tip: No problems with either room we had.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlymouthHiltonMgr, General Manager at Hilton Garden Inn Plymouth, responded to this review, 18 October 2013
Just wanted to thank you for your recent stay here at the Hilton Garden Inn Plymouth, Ma! So glad you were able to experience our warm Hilton Garden Inn hospitality. I do apologize for the waffle makers not being available they both topped working within a day of each other and the vendor took longer than usual to get them fixed. They are usually here with in 24 hours. I did alos mention to my staff that the breakfast does not close before 10am or if there are still patrons eating in the breakfast room. Also, the elevator was takedn care of by my maintenance department. Thanks your for your feedback and we look forward to seeing you soon.

Regards,

Kelly Lajoie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minnesota
Level 1 Contributor
3 reviews
Reviewed 8 October 2013

This hotel was clean, friendly and comfortable Their breakfast was great!! Made to order pancakes, fresh croissants, etc and they didn't rush you out at 11am. There was fresh lemon water and coffee available all day. Pool and hot tub were clean and nice.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank sara434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlymouthHiltonMgr, General Manager at Hilton Garden Inn Plymouth, responded to this review, 18 October 2013
Thank you for taking a moment to share your experience. I am happy to hear you found the staff to be friendly, the breakfast to be excellent and ejoyed the pool area. We look forward to welcoming you back to the Hilton Garden Inn in the not too distant future.

Regards,

Kelly Lajoie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maine, United States
1 review
Reviewed 8 October 2013

We were so thrilled to get to our hotel room and see that the bedroom and bathroom were immaculate. I hate to get into a room and see hair left from the previous customers. We were really happy with the room and how convenient it was to local stores etc.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kimberly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlymouthHiltonMgr, General Manager at Hilton Garden Inn Plymouth, responded to this review, 18 October 2013
Thank you for taking a moment to share your experience. I am happy to hear you found the guest rooms to be immaculate and to your liking. We look forward to welcoming you back to the Hilton Garden Inn Plymouth, Ma in the not too distant future.

Regards,

Kelly Lajoie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, United States
1 review
Reviewed 2 October 2013

The staff was wonderful. The room was nice and clean. The hotel exceeded the Hilton Garden Inn norm. The bed was actually comfortable. The breakfast was good and it helped start the day. We stayed there for two days and there were no issues at all. Sometimes perfect is good enough.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Thomas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlymouthHiltonMgr, General Manager at Hilton Garden Inn Plymouth, responded to this review, 18 October 2013
Thanks for your gracious comments about your recent stay at the Hilton Garden Inn and found our team members to be very friendly!! Hope to see you return again soon.

Regards,

Kelly Lajoie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Plymouth

Property: Hilton Garden Inn Plymouth
Address: 4 Home Depot Dr, Plymouth, MA 02360-2669
Phone Number:
Region: United States > Massachusetts > Plymouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Plymouth
#1 Business Hotel in Plymouth
#3 Romantic Hotel in Plymouth
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Plymouth 3*
Number of rooms: 130
Official Description (provided by the hotel):
The Hilton Garden Inn hotel in Plymouth, Massachusetts features a heated indoor pool, whirlpool, fitness center and 24-hour complimentary business center. This hotel also offers 1,300 square feet of meeting space which accommodates up to 100 people. ... more   less 
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Also Known As:
Hilton Garden Inn Plymouth Hotel Plymouth
Hilton Plymouth
Plymouth Hilton Garden Inn

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