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“Great rooms, service, location” 4 of 5 bubbles
Review of Hampton Inn & Suites Plymouth

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Hampton Inn & Suites Plymouth
Ranked #4 of 9 Hotels in Plymouth
Certificate of Excellence
GreenLeadersBronze level
Central Massachusetts
Level Contributor
103 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great rooms, service, location”
4 of 5 bubbles Reviewed 11 March 2012

3rd stay here - very clean, comfy beds, great location near restaurants and lots of stuff to do and shopping. Front desk staff always the same so you walk in to
People you've met before. See you next year!

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank jrk53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
smuentes, General Manager at Hampton Inn & Suites Plymouth, responded to this review, 30 March 2012
Dear Jrks3. We are glad to see that you are a LOYAL Hampton customer and are honor to see that we make you happy every time. Thank you so much for your kind words, and taking the time to write the comments on trip advisor. And yes glad to see you next year!
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733 reviews from our community

Traveller rating
    375
    234
    66
    34
    24
See reviews for
299
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110
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Cornish, New Hampshire
Level Contributor
83 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 9 February 2012

This is a very nice hotel with prices that do not match the rest of the area. I recommend this Hampton Inn.

Room Tip: I had a King on the top floor
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank nhscooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
smuentes, General Manager at Hampton Inn & Suites Plymouth, responded to this review, 13 February 2012
Dear nhscooper,
Thank you for taking the time to do a survey about your stay with us. We are glad that you like us and we hope you choose us when back this way again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Orange, New Jersey
Level Contributor
147 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 19 January 2012

Stayed for two nights both in November and December for skating competitions. Hotel is very clean and has a great breakfast service. One of the nights there was a Pilgrim Clam Chowder that was wonderful Very quiet even when filled with lots of skaters. Staff is courteous and very patient. Near great shopping

  • Stayed December 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank skatermom59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
smuentes, General Manager at Hampton Inn & Suites Plymouth, responded to this review, 21 January 2012
Hello Stakermom59,

Thank you so much for the trip advisor comments! We appreciate it very much! We are glad to see that you and your skater enjoyed your stay.
We hope to see you back next year!

Thank you!
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Boston, Massachusetts
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 January 2012

My husband and I spent a quiet night in a suite on the top floor of the hotel. We used our rewards points. Check in was pleasant and quick. The room was quite spacious with a king sized bed, pull-out sofa, and a 37” flat-screen TV. There was a counter with a sink, microwave and small refrigerator. The bed was not the most comfortable. The linens were clean.

Our stay was December 28th to the 29th during Christmas vacation but it was very quiet at this hotel. No noise at all on the top floor. The breakfast room was very pretty. The choices included hot scrambled eggs and make your own waffle.

The hotel is walking distance to many franchise restaurants and stores.
Bertucci’s
Olive Garden
T.G.I.Fridays
Walmart
The Loft
Old Navy
Dick’s Sporting Goods

The area is safe and we would definitely stay here again.

Room Tip: High floor. Bring box fan to cover noise.
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Donapple2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
smuentes, General Manager at Hampton Inn & Suites Plymouth, responded to this review, 18 January 2012
Hi Sandy1954,

Thank you for taking the time to do a Trip Advisor about our hotel. We are happy to hear that your enjoyed our suites. And we do hope that you stay with us again!

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 31 December 2011

My family enjoyed a great stay at this Hampton Inn & Suites. The service was great, they gave us a great deal, and the rooms were spotless! The free buffet breakfast was fabulous, including a wide range of food and drinks. The hotel is quiet and well insulated. The only problem we had is the location. It is in the middle of an industrial area and is a 10-15 minute drive to the heart of downtown Plymouth. But on the bright side, if you are doing day trips, it is very close to the highway.

  • Stayed February 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Alex R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
smuentes, General Manager at Hampton Inn & Suites Plymouth, responded to this review, 18 January 2012
Hello Alex R,

Thank you for your kind words about your stay here with us. We are glad that you and your family enjoyed your stay with us. We are about 10 minutes from the water front of Plymouth but don't forget about the great shopping and restaurants that are right next door to us!

Thank you and we hope to see you again.
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new york, ny
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 28 December 2011

We stayed in this resort for 2 nights on 12/25 & 12/26 because it was close to where we were traveling. Overall a great stay. $35 additional per night for a dog is a lot where most hotels are free or $20. I did complain when we arrived because our bed had hair on the sheets when you pulled them down, so they changed them for us. We would return.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank nyctravel17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
smuentes, General Manager at Hampton Inn & Suites Plymouth, responded to this review, 18 January 2012
Dear Nyctravel17,

Thank you for taking the time to do a Trip Advisor about your stay with us. We are glad to see you enjoyed and I am glad that the staff on duty took care of your room issue right away for you. We do hope when visiting Plymouth again you choose us.

Thank you.
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Boston, Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 2 November 2011

We're regulars at Hampton Inns - my husband uses them for work and is a silver member. We took the kids to the Plantation and surprised them with a stay at their favorite hotel. But no more. We always request a room on the top floor away from the elevator, for obvious reasons. The smiling clerk was pleased to tell us that she'd accommodated our needs - I explained that we ask because it means it's usually quieter. However she neglected to inform us that we were on the same floor as a wedding party. And what a group of trashy, nasty people they were. At midnight the noise started. Banging doors. Banging ON our door. Running up and down the corridor, screaming, swearing, swearing some more. By 2am the police were called twice. It can only be described as terrifying - especially for our daughter (7) who was crying. Screaming, fighting, and drinking outside the hotel. And ONE mild-mannered staff member on duty, powerless to take charge. No manager. My husband even encountered a drunk, apparently drugged individual answering the house phone whilst the staff member escorted the police upstairs. He demanded he call a manager. No one came. You can't describe in words how these people behaved.
We were shocked to find a bill under the door the next morning. The morning staff were polite, apologetic and of course didn't charge us. We were told the manager was off till Tuesday and would call. No call has arrived yet - 16 days later. Our formal complaint emailed to Corporate over a week ago remains unanswered. They've given us 3,000 measly points to compensate. No one has called to maintain customer relations.
The behavior of the guests is one thing. But failing to take care of the other guests is another. And who puts ONE staff member on duty at night when there's wedding parties in the hotel?!
Hampton Inns, you can do better than this. Shocking. Awful. Never again. It irks me to give even one star.

  • Stayed October 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
9 Thank J Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
smuentes, General Manager at Hampton Inn & Suites Plymouth, responded to this review, 15 November 2011
Dear JY,

We again cannot apologize enough for that night! We try our very best and have NEVER had an issue like that one before; we host tons of weddings year round in this area. I do hope that you do try Hampton Inns again.
Also, as for a phone call. A call was made and 2 voicemails were left with the phone number that was given. I am sorry that you did not receive them. Making our guests happy is our number one priority!

I hope you and your family have a great Holiday Season.
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Additional Information about Hampton Inn & Suites Plymouth

Property: Hampton Inn & Suites Plymouth
Address: 10 Plaza Way, Plymouth, MA 02360-7244
Phone Number:
Region: United States > Massachusetts > Plymouth
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Plymouth
#3 Green Hotel in Plymouth
#4 Family Hotel in Plymouth
#4 Romantic Hotel in Plymouth
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Plymouth 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hampton Inn And Suites Plymouth
Hampton Inn & Suites Plymouth Hotel Plymouth
Hampton Inn Hotel Plymouth
Hampton Inn Plymouth
Plymouth Hampton Inn

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