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“Great place to take the pups & still ENJOY your stay”

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Surfside Hotel & Suites
Ranked #5 of 15 Hotels in Provincetown
Certificate of Excellence
Warwick RI
1 review
“Great place to take the pups & still ENJOY your stay”
Reviewed 22 May 2011

We soooo wanted to give a 5 star review & know that we will on our next stay...the rooms were very comfortable, clean & spacious enough! The staff was top notch...the views, location can't be beat...our only cons were the window was extremely dirty on the outside & we did not have hot water in the morning when we were anxious to shower & head into town...pros had hot water within 20 minutes after notifying the front desk of the problem....breakfast is absolutely amazing...(this from a person who never eats breakfast & had breakfast here both mornings)...most incredibly pet friendly place we've seen & we own every version of scrabble made , forgot them all at home & they had Scrabble in the lobby which they let us borrow to play in our room when we got back from town...definitely going back...highly recommend

Karen & Beverly - RI

Room Tip: Any waterfront room..if poolside / pool courtyard
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  • Stayed May 2011, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank littlefamily348
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dutchnala, General Manager at Surfside Hotel & Suites, responded to this review, 25 May 2011
We thank you for all your comments and are happy to hear you had a wonderful time during your stay with us. We do apoligize for the problem with the hot water, not sure what happened but the maintenance employees were quick to switch it back on and we have had the oil company check this out so it will not happen again. We have tried to keep up with the windows but due to the bad weather it has been a constant problem, hopefully with the good weather we will stay ahead of this. We look forward to having you and your pups stay with us again soon. I will pass this on to my employees, they love to see the comments from our guests.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (310)
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English first
Milford, Massachusetts
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 May 2011

Breathtaking views from the Waterfront rooms. Rooms were exceptionally clean and well appointed,( I loved the bathrobes). Staff was A++++++. My wife and I had a blast with our dog on the private beach. Thanks to Steven for recommending the short walk uptown. Can"t wait to go back in July.........

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank foodergong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dutchnala, General Manager at Surfside Hotel & Suites, responded to this review, 23 May 2011
Thank you for your review, our employees work very hard to make sure that everyone has a wonderful time and that the rooms are clean. They love to see reviews, I will be sure to post this for them. We are so happy to hear you and your pet had a wonderful time, be sure to visit the dog park in July, see you then.
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Dumont, New Jersey
1 review
Reviewed 18 May 2011

clean, ease access to town, excellant continental breakfast, pet friendly, great views and right on the beach

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank catdot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dutchnala, General Manager at Surfside Hotel & Suites, responded to this review, 19 May 2011
Thank you for your review, we hope to see you again this season.
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Boston, Massachusetts
Level 3 Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 11 May 2011

We went for 3 days during the off-season just to relax, and it was very quiet at the hotel. We got a waterfront view, first floor, and the view was amazing, especially our first day (and sadly, the only day that there was fair weather during our stay). The room was spacious and comfortable. It was also pretty clean. One thing that annoyed me was the rickety tub we had, which creaked really loudly as if it were going to crack every time I moved around in the shower; however, it didn't detract at all from the experience.

For someone who's a city person, this hotel is totally different from the modernized ones in metro areas. It's a nice getaway from fast-paced, tech-dependent life.

Some cons were: it wasn't the absolute cleanest of hotels I'd ever stayed at (there were old, dried up coffee grounds in our machine and the sheets had pen markings on them), but it was still very clean. Perhaps it was because it was off-season and slow, but the staff weren't too interactive, and they seemed fairly indifferent to us.

Regardless, I'd still recommend this place to others for its view and value.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank cmwww
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dutchnala, General Manager at Surfside Hotel & Suites, responded to this review, 12 May 2011
We thank you for your comments on Trip Advisor. If at all possible if you could email or call us with your room number so that we may address the tub issue, I was not aware of this and would like to fix the problem. I will certainly speak to my housekeeping staff about the problem you addressed and make sure this does not happen again.
We are happy to hear that you enjoyed your stay and hope that you will be a guest again. Please call me direct if you are making a reservation.
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New York City, New York
1 review
Reviewed 2 May 2011

I have been meaning to write an excellent review about our stay at surfside inn, my wife and I really loved it. The rooms were nice and spacious and the views were beautiful and to top it off the service was outstanding. I just want to express my gratitude for your wonderful help and for our wonderful experience there. We got married at your private beach and you all made it beautiful as we imagined no problems at all which was a blessing.
Thank you and we look forward to return again.
-Jasmin and Melissa

  • Stayed October 2010, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank JasMel10_07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dutchnala, General Manager at Surfside Hotel & Suites, responded to this review, 5 May 2011
Thank you for choosing the Surfside Hotel and Suites for your special day and letting us be part of it. We look forward to having you with us for your first of many anniversaries.
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Arundel, Maine
Level 5 Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 22 April 2011

WE stayed 3 nights, checking in the afternoon of the 18th and checkout on the 21st. We were oceanside on the 3rd floor. The weather was crummy but we needed some R&R so no complaints. The room was clean and neat. THe heater/air conditioner was very noisy so we only used it intermittently. The drape/curtain that covered the sliding glass door had at least a dozen large moth holes in it and I did let the desk know on checkout and they were going to change it. The bath towels in our room must have been thru the laundry a hundred times and they were small. The rubber gasket in the sliding glass door needed to be reinstalled as about 3 ft of the glass was not installed and the wind blew into the room. The hinges on the bathroom door were really rusty and needed to be painted. The walls must be thin as noises from other rooms could be clearly heard. All that being said, the staff were 1st rate. Maria, our cleaning person was very helpful. and lastly, what I listed were not complaints, only observations of what was needed to make a stay at Surfside a really great experience. I give it a 4 out of 5 for the price we paid.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank lrp81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dutchnala, General Manager at Surfside Hotel & Suites, responded to this review, 24 April 2011
We thank you for your comments, just opening for the season and we are going through each room to address any issues, thank you for bringing these to our attention and rest assured they will be addressed. We have happy that you enjoyed your stay, our staff works very hard to make everyone welcomed and comfortable. We hope that you will visit us again.
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pittsfield ma
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 December 2010

We usually camp on the Cape, but all camps were closed due to a hurricane that never happened. We stayed at the Surfside with our two labs because they were pet friendly. The front desk people were nice, they had a great free breakfast, the middle of P-Town was a 7 minute beautiful walk, and our bed was very comfortable. We would definetly stay again, it was hard to set up a tent for the next night!

  • Stayed September 2010, travelled as a couple
    • Value
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Helpful?
Thank rondew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dutchnala, General Manager at Surfside Hotel & Suites, responded to this review, 2 February 2011
Thank you for your comments on Trip Advisor, we are happy to hear you enjoyed your stay with us. Our employees enjoy reading the many comments from our guests as they work very hard to make everyone's stay with us an enjoyable and comfortable. We'll see you in 2011.
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Additional Information about Surfside Hotel & Suites

Property: Surfside Hotel & Suites
Address: 543 Commercial Street, Provincetown, MA 02657-1724
Region: United States > Massachusetts > Cape Cod > Provincetown
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Provincetown
#4 Business Hotel in Provincetown
#4 Family Hotel in Provincetown
#5 Romantic Hotel in Provincetown
Price Range (Based on Average Rates): £££
Hotel Class:2.5 star — Surfside Hotel & Suites 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Overlooking Cape Cod Bay and Provincetown Harbor. Private beach, outdoor heated saline pool, complimentary breakfast, free WIFI, free parking. Courtyard with fire pit, bar service from our Lighthouse Bar. Easy walk to town, 3/4 of a mile through the art district. Pets welcome, pet treats, pet station and pet shower. ... more   less 
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Also Known As:
Surfside Hotel And Suites
Surfside Hotel Provincetown

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