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“First time stay ” 4 of 5 bubbles
Review of Surfside Hotel & Suites

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Surfside Hotel & Suites
Ranked #3 of 14 Hotels in Provincetown
Certificate of Excellence
Schenectady, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“First time stay ”
4 of 5 bubbles Reviewed 18 May 2014 via mobile

This little hot spot is a great friendly place with clean rooms (waterside is best) and the best deluxe free breakfast I've ever seen.. Fire pit was fun, lots of photo ops. A bit of a walk to the center of town but in a quiet area. I would stay here again..

Stayed May 2014, travelled with friends
Helpful?
1 Thank Avgjoetraveler14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, 19 May 2014
Thank you for taking the time to review our hotel, we appreciate it. The fire pit certainly was a hit this past weekend, lots of friends getting together for the weekend and making new friends. We hope that we will see you again soon and will pass along your comments to our staff. They work very hard to make everyone's stay with us one to remember and will be thrilled that you enjoyed your time and all our amenities.
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806 reviews from our community

Traveller rating
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    102
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (289)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
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English first
North Adams, Massachusetts
Level Contributor
13 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 16 May 2014

Our room was on the ground level about 30 feet from the Cape Cod Bay with an excellent view. The service was awesome. They have breakfast in the morning and there is a very good restaurant just two doors away ( Fanizzi's by the Sea}. My wife and I enjoyed our stay very much.


















































t

Room Tip: Bayview room has lot of space.
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Harry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, 17 May 2014
Thank you for taking the time to review our hotel, it was a pleasure having you with us once again. We'll be seeing you again soon, again thank you for letting others know that you enjoyed the hotel and you were pleased with the service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Community of Madrid, Spain
Level Contributor
309 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 bubbles Reviewed 15 May 2014

We stayed here only for one night, and it was by far the best price we could find in overpriced Provincetown. The hotel is not in the town centre which means quiet nights and half a mile walk to get to the centre. The corridors are not very well lit and there are spider webs all over the ceiling, which made me nervous in case some spider went into our room. The rooms are ok, small and basic, but ours was not the cleanest room on earth.
Staff was really helpfull when we arrived and they recommended the restaurant across the road that makes a fantastic clam chowder, which we ate around the fire outside the hotel whilst talking to other guests. That was a great night, although we left and they stayed there and we could hear them talking from our room, and that made sleeping a bit difficult.
Breakfast didn't start until 8:00 and we needed to leave early but we had breakfast included. Initially I thought we were not going to be given anything but finally at least they allowed us to get some coffee to go and some plain bagels which was nice but I would have expected more, because they did have everything ready by 7:30.
I have read they are going through some refurbishing now so hopefully things will improve. All in all, not bad for one night stay.

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Eirey26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, 16 May 2014
We thank you for your review, I appreciate your taking the time to review our hotel. I am pleased to hear that the service your received was outstanding.
I'm concerned about the cleanliness of your room as most guests rate our housekeeper very high, however, we have had meetings with our new housekeepers this season and stressed the importance of clean rooms and exceptional service. If you are in the area again we hope that you will give us another chance to show you all we have to offer. Our hotel has had upgrades again this season and I think you would be pleasantly surprised.
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West Palm Beach, Florida
Level Contributor
204 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed 13 May 2014 via mobile

Interesting place. We had knockout views in a small and modest motel like room with knock out view right on beach, we got 2 nights at the price of one in overly priced Provincetown. Clean friendly staff 1/2 mile walk to town,

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank H H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, 14 May 2014
Thank you for your review, we are surprised that are newly remodeled ocean front rooms did not meet your expectations, these are some of the largest rooms in Provincetown, perhaps if you should stay at the hotel again you may want to look into our waterfront suites which are larger with private bedroom, efficiency kitchen and living rooms.
We hope that if you are in the area again you will stop by and check them out.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Allentown, Pennsylvania
Level Contributor
68 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

Surfside Hotel and Suites is a very relaxing and enjoyable place to stay while in P-town. They offer special packages, which we take advantage of the Whale Watching Package. It's a short 15-20 minute walk to the center of town (nice & quiet). The waterfront rooms are just perfect, as you can listen to the surf rolling in and watch the boats and lights from MacMillan Pier. The walk to town is enjoyable as the homes along the way are manicured to perfection and the sights and smells are awesome! Elaine and Dave (the managers) make your stay as comfortable as they can. The fire pit is fabulous and the pool upgrades are great! They take very good care their guests as well as the property. The breakfast is very good and it's a time to meet other folks from all over.

Room Tip: The waterfront rooms are the best if you like to sit and relax viewing the water.
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Green Features: They are very consciencious about keeping things clean and neat and not disturbing the surrounding environment.
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank rfrankenfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, 14 May 2014
Thank you for taking the time to share your review of our hotel with others. We are happy to see that you truly enjoyed your stay with us and enjoyed all the amenities the hotel has to offer.
We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Royal Oak, Michigan
1 review
5 of 5 bubbles Reviewed 5 May 2014

It was our first time in Provincetown. By the moment you walk to the front desk of this hotel, you are greeted with a smile. Elizabeth at the front desk is very helpful. She gave us a map of the whole town, gave suggestions of good restaurants you can go to and what restaurants that allow pets. We booked an ocean view for 4 nights and this hotel exceeded our expectations. Very nice and clean room,microwave, small fridge, coffeemaker and flat screen TV on your wall. They serve hot breakfast to start your day. The location is a 10-15min walk to the the busy town. Thank you again to the entire staff. Two of us are not the only ones who had a great time but our little Dachshund as well. We will definitely see you again!!!!
Kevin & Alfred - April, 30th to May, 4th 2014
Prada (our pet Dachshund)

Room Tip: The Ocean-side rooms have a spectacular view of the bay.
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Green Features: They not only have recycling right there by the entrance to your rooms but pet friendly cleanup facilities. The staff was the real draw, they made our experience fantastic. Friendly, helpful and generally pleasant all the time. Great people!!!
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alfred F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, 6 May 2014
Thank you for taking the time to review your stay with us at the Surfside Hotel and Suites. It was a pleasure meeting you, we look forward to seeing you again when you are in the area.
I am so happy to hear that you enjoyed your stay with us and that our staff was so helpful
I will pass this review along to my staff at our next meeting.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 May 2014

This hotel was very nice and very clean and also had nice ocean views. The Innkeepers were very friendly and helpful. A light breakfast is served to start your day. I will go here again quite likely in the fall..

Room Tip: Ask for oceanside
See more room tips
Green Features: This hotel is eco friendly. I noticed no garbage anywhere on the groiunds.
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank hamiltonian440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, 2 May 2014
We thank you for taking the time to review the Surfside Hotel and Suites. I am pleased that you have let others know how much you enjoyed your stay, we look forward to seeing you again when you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Surfside Hotel & Suites

Property: Surfside Hotel & Suites
Address: 543 Commercial Street, Provincetown, MA 02657-1724
Region: United States > Massachusetts > Cape Cod > Provincetown
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#2 On the Beach Hotel in Provincetown
#4 Family Hotel in Provincetown
#4 Business Hotel in Provincetown
#5 Romantic Hotel in Provincetown
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Surfside Hotel & Suites 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Overlooking Cape Cod Bay and Provincetown Harbor. Private beach, outdoor heated saline pool, complimentary breakfast, free WIFI, free parking. Courtyard with fire pit, bar service from our Lighthouse Bar. Easy walk to town, 3/4 of a mile through the art district. Pets welcome, pet treats, pet station and pet shower. ... more   less 
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Also Known As:
Surfside Hotel And Suites
Surfside Hotel Provincetown

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