About three years ago my husband and I stayed in this Inn when it had previous owners. The rooms were very clean and the staff was nice, but there were a run-down bar and loud nightclub on the first floor. Check-in was confusing then. Because of the fantastic location we decided to stay there again and went online to book our reservation about a month prior to arrival date. After finding out that the inn is under new ownership with updated décor and trendy bar, we were looking forward to our trip and arrived yesterday for a two-night stay (a Friday and Saturday – the weekend after Labor Day).
We were pleasantly surprised at the updated grounds and décor; outside there is a delightful courtyard with many varieties of herbs. The décor of the new bar follows the Sage Inn’s sage-green theme and has a nice variety of small bites to eat and signature cocktails. Best of all, the reception desk and road signage are clear and welcoming.
The rooms are clean, have great temperature control and good cable TV choices (for when you taking a break and aren’t thoroughly enjoying the vast entertainment that Provincetown offers).
The property will always be located in an A+++++ prime location, right in the center of Commercial Street yet set back a little bit for some quiet relaxation.
The disappointing aspects of the Sage Inn are these:
When I made my online reservation, I chose the third and most expensive room-type for about $239/night because the description read “These two spacious rooms offer one queen bed, unique décor, a private bath and a secluded end of hallway location.” I focused on the “two spacious rooms” aspect and booked this room for the ~$30/night more than the other two options. When we arrived at our room, I was sad to see that it was only ONE small room (not spacious at all), and it had a tiny bathroom with a small shower and the bathroom sink was located outside of the bathroom in the small bedroom. Confused, I went back online and re-read the description just to check my sanity, and I realized that the description must have meant that they have only two of these “spacious” rooms and not a two-room suite-like option (re-read what I put in quotes in the first sentence of this paragraph). Oh well, my bad I guess. But if it had been clearer, I would NOT have chosen the most expensive option for the sole reason that it was at the end of the hall. Come to find out, the walls are paper thin and we heard the people next door talking and their baby crying. Another thing that bothered me about the room overall is that the room wasn’t as pretty as the pictures on the website (go figure). It had a red wall and none of that sheik décor that the online pictures suggest. Also, the online photos show that a room might have a comfy club chair yet ours had two straight-back wooden chairs.
The website promised “Spa-Inspired Amenities” which usually means individually wrapped soaps and little bottles of shampoo, conditioner and body lotion. What the room had was a dispenser of hand soap at the in-room sink and a dispenser of shampoo, conditioner and body wash in the shower. No regular soap was included. No body location was to be found (I had to purchase some of my own from a nearby shop). While the dispensers might save the hotel money as they can buy the product in bulk, it lends to non-sanitary conditions for the guest. Yuck – so was I using body wash from a dispenser spout that previous guests may have touched? Also, on the subject of amenities, there was no iron and ironing board in the room. A guest was expected to dial “0” to get a set delivered, and then they were supposed to leave the iron and board in the hall when finished; this is very inconvenient and not up to modern-day standards.
A guest never knows what to expect from a bed except for its size, and everyone has different comfort requirements in a bed; this review is obviously personal and may not be at all pertinent to other guests.
Although the mattress may have been new (or not, I don’t know for sure), it was very hard and it jiggles in response to the slightest movement by your bed-mate (slightest movement!). The pillows were feather of some sort, and they mashed down to nothing and left both of us with sore necks the next morning. These aspects of our stay were actually the primary reason that we ended up checking out late on Saturday afternoon instead of staying over the second night; we spent Saturday wandering around on no sleep and decided that traveling 3-1/2 hours to go home that afternoon was more important than staying for a second sleepless night that we’d have to pay for anyway. Earlier in this post I indicated that the online photos suggested that there was a club chair in the room – well a chair like that might have spared our loss of sleep as one of us might have made do with sleeping in the chair (my husband even tried to sleep on the floor at one point). Again, beds and pillows are highly subjective.
Potential guests should know that parking onsite is extremely limited! Reserve parking when booking your reservation or you will end up having to park at least a block away for a daily fee of $30(!) in relation to the inn’s $10/night. The lot behind the inn looks like it could accommodate most to all of the guests, so I can only guess that Sage Inn employees are allowed to park in those coveted spots. Unfortunately, we missed the fact that we needed to reserve a spot, so we paid the $30/day at the wharf.
I indicated that the updated décor of the bar/lounge is very nice, but I have to ask the owners to consider replacing the rug that covers the stairway between the first and second floors. It is very, very dirty and doesn’t fit with the cleanliness of the “first impressions” of the lounge and reception area.
In summary, we LOVE Provincetown and the Sage Inn is lucky to have such a central location. Would we stay there again? Not for that kind of money if everything remains as is. There are lots of other lodging options right on and near Commercial Street.
- Official Description (provided by the hotel):
- Open year round and just steps away from the excitement and energy of Provincetown's Commercial Street, but set back from the hustle and bustle, Sage Inn & Lounge offers a peaceful setting for a restful and energizing vacation or getaway. Located in the center of the Historic District, you can saunter down a lovely brick walkway onto Commercial Street where you will discover galleries, retail shops, and restaurants or delight in a specialty cocktail and light fare in the Sage Lounge. Our newly renovated 19 room, 3-story green hotel offers three indoor function spaces for up to 100 as well as zen outdoor gardens. A convenient elevator whisks guests up to our relaxing rooms. Each beach chic room is decorated in Cape-light colors, has a private bath, Queen or King-sized bed, air-conditioning, and flat screen televisions with cable. Some adjoining rooms are also available. Light continental breakfast and wireless internet access are included with your stay for your convenience. As an extension of our commitment to being a sustainable hotel that is easy on the environment, we feature farm-to-table cuisine, (3) on-site electric car charging stations and solar-powered electricity. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TripOnline SA, Traveltool, S.L.U., Odigeo and Agoda so you can book your Sage Inn & Lounge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Stay @ The Pilgrim House Hotel Provincetown