I'm sorry, but there are some things you expect from certain businesses as part of general customer service, and delivery service from a Chinese restaurant is a major one. An American Chinese restaurant that doesn't deliver is like a pizza parlor that doesn't offer parmesian cheese and crushed peppers, or a burger joint that doesn't offer ketchup for the french fries. I couldn't tell you how the food at Fortune Cookie's tastes because they astoundingly do not deliver in this major tourist/hotel foot-traffic town of Provincetown. To me, that is poor service and therefore the food quality is irrellivant.
If you think that is a harsh review, you must understand something about businesses in Provincetown. Large chain businesses have been banned here so that only local businesses can thrive. That's right - no McDonald's, Burger King, Pizza Hut, Dominos, KFC, Home Depot/Lowes, Walmart, etc. There was a Subway here briefly last year but they were chased out. The promotion of local businesses sounds good on the surface - except that the local businesses abuse this with inflated prices (good luck finding a pizza under $20 here) and they go out of the way to make sure that you are dependent on them unless you are willing to drive 30 miles down Cape where there is a fair market on merchandise, food and prices. All of the restaurants charge astronomical prices, as though they are all five star (only a few could even remotely come close to five star). The locals, while desperately needing the tourists, do not like them and speak hatefully about them. Their motto could best be summed up as "Thank you for your money, now get lost." The very concept of "new ideas" and "change" are so offensive to the locals that they would have ran Walt Disney out on a rail.
So I am not being harsh in my critique of Fortune Cookie intentional lack of delivery service. In fact, when you call them, they direct you to another company who will deliver Fortune Cookie's food for you - if you are willing to pay the addition expensive delivery fee on top of the already ridiculous food price. In a town and state that has a law and restriction for everything under the sun (except for laws that prohibit damaged roads that give you whiplash when you drive on them), it is stunning how horribly they get away with price gouging.
Well, I'm sorry Fortune Cookie; I won't be one of your suckers. I'm better off getting Asian food at the supermarket.
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