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“GREAT STAY in PTOWN”

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Harbor Hotel Provincetown
Ranked #4 of 14 Hotels in Provincetown
Cape Cod, MA
Level Contributor
194 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
“GREAT STAY in PTOWN”
5 of 5 bubbles Reviewed 3 December 2012

We stayed last weekend at this hotel this past weekend. Upon check-in, everything was seamless, as if they had been awaiting our arrival. We were greeted warmly and we were in our room within five minutes. It was a nice sized room, king bed, nice white bed linens and pastel walls, a mountain of crisp white pillows and a dreamy comforter. The bathroom was very clean with sink in the room and toilet and tub/shower separate, refrigerator, microwave, hangers, iron and board, flat-screen TV, ample drawers, bedside tables and individual reading lights (great touch) plus easy chair and beautiful window overlooking Cape Cod Bay! I am usually an early riser, but with the black-out shade, we slept in very late Saturday morning, which was a real treat. The linens were so soft and cozy, we were utterly seduced by the comfort of the bed!

Our room had a Keurig machine, which was great (had we known, we would have brought our own favorite coffee pods, but this was not stated on the website; not sure if all rooms have them or not). The floor was concrete, which we thought might be cold, but surprisingly, it was totally not. The individual heat is very powerful and although our room was chilly upon arrival, it was toasty warm in a very few minutes. I would imagine the AC is equally as powerful in the summer. The unit is a little noisy, but it was not an issue for us; for light sleepers, you might want to get your room to your ideal temperature before settling down to sleep.

We went down to the lobby to use the WiFi (immediate and strong connection) and saw they have an all-day coffee bar, so we helped ourselves to the coffee; it was delicious, robust and very hot. Perfect. The high top tables in the lobby are great for computing, plus they have bookcases all around with take one/leave one books of every description; another nice touch. There are sofas and soft seating and the staff was decorating for the holidays, which was homey and fun. Nice music to take the edge off the hustle and bustle of the front desk, which was extremely busy. The front desk staff was very capable and we overheard Peter doing a terrific job of accommodating each guest's request and answering their questions.

There is a restaurant on-site which has a Friday fish-fry. We would have loved to eat there except we had already made advance dinner plans both nights elsewhere. Before we left, we looked in to the restaurant and, admittedly, the fish fry looked very tempting. In fact, we almost changed our plans, but we were unable to reach our friends. Before we left, we sat outside near the fire pit, which was really glorious. It was quite a chilly night but we were quite comfortable and it was really a nice experience sitting outside, overlooking the Bay with white caps, yet being toasty and comfortable by the fire pit. When we returned later that evening, there was a sizable group outside and they were having a great time out there.

We came back to the bar after dinner and had a nightcap. It was quiet this night, but the barkeep was affable and we sat right next to the cozy Scandinavian style fireplace (gas), which was directly in front of the big picture window. It was really enjoyable sitting there and the drinks were very good. They closed rather early, 11pm, so we figured it was time to call it a night, although we were up for a few hours of fun. No biggie.

The first morning, we awoke near 9am, a rarity. My husband went down and brought up a few cups of that delicious coffee which was great! On Sunday morning, I awoke rather early, 6am, only to learn that the lobby does not open until 8am. For early risers, check if your room will have a K-cup machine and bring your own pod, although they did supply some.

Overall, we had a terrific stay. The staff was great, our room was very clean and comfortable, free on-site parking, excellent complimentary coffee and easy check-in and -out. I cannot imagine what more anyone could want. This is a no-frills hotel, but it does offer a great location on the outskirts of the central town core with easy access to Commercial and Bradford Streets and Route 6. The Cape Cod Bay view from front-facing rooms is superb. In addition, they do have pet-friendly rooms (not sure if they permit guests to leave dogs unattended because, admittedly, we did hear one dog barking nonstop for about an hour one night) and it would appear to be a great property for families with children.

We would highly recommend this hotel for those people looking for a more institutional type building rather than a B & B. It is immaculate, very comfortable, provides great guest service and has all the amenities (except in-room WiFi, which would really be nice but the lobby WiFi was very good and, let's face it, if you're in Ptown, you should be out, not tied to a computer anyway).

Room Tip: The best rooms are definitely located on the front of the building with water views. The down-side...
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank wpdesousa-mauk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarborHotel, General Manager at Harbor Hotel Provincetown, responded to this review, 11 December 2012
It was truly a treat for us at the Harbor Hotel Provincetown to have been able to create such a positive experience for you. What an amazing description of exactly what we want our hotel to be each of our guests…a welcome retreat from the hustle and bustle, a relaxing and enjoyable environment for any type of traveler and a convenient, welcoming location just right for exploring PTown. You’ve summed it all up perfectly! We are so pleased that our staff’s efforts were so generously acknowledged in your review and we truly look forward to having you stay with us again soon. Thank you for your wonderful review!
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853 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (230)
Date | Rating
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English first
West Windsor, NJ
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 30 November 2012

Location: The Harbor's location is by far its best attribute. If you're visiting P-town, you can't do much better, and it's nice to be right across from tidal flats on the bay. At low tide in season, you can wade out pretty far. The walk in to town isn't bad; I didn't use the available shuttle.

Amenities: To lend some perspective: I first stayed in this motel in the very early 90's...it was a Holiday Inn (before Holiday started trying to make itself more upmarket). Considering those humble roots, the current owners have worked miracles on the dated buildings; the lobby is absolutely beautiful and the rooms are well-decorated. I appreciate that the owners paid homage to the motel's mid-century roots rather than trying to turn it into a contemporary hotel. They have a nice looking pool and a fun firepit.

On the negative side; the continental breakfast was sad. If you're going to offer a breakfast, either go all out or don't try - it's not like it's required. There was no fresh fruit or waffle iron, and the selection of pastries was abysmal: frozen bagels (SACRILEGE TO THIS NEW YORKER), frozen english muffins, or plain ol' white toast. Perhaps the worst part of the breakfast is that it isn't available until 8:30am...that's practially brunch. When I'm on vacation, I like to get going early to pack more into my day - eating at 8:30 is way too late. Most hotels open their breakfast areas at 6:00 or 7:00 am...why is this one different? See below under "service" for more breakfast annoyances.

Service: Breakfast service was awkward...the first day I stayed, they didn't have any spoons (!) or milk for the cereal until 9:00am. There is no slop sink or bus bin for liquid waste (like milk from the cereal or the last few sips of coffee). Other than the breakfast stuff, service was friendly and helpful.

Overall: At off-season prices, this motel is a steal. In-season...I'd have to see what they charge. Make alternate breakfast plans to save yourself some aggravation.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oliver R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarborHotel, General Manager at Harbor Hotel Provincetown, responded to this review, 6 December 2012
Thank you very much for taking the time to write your review on your recent stay at the Harbor Hotel Provincetown. We’re very happy to hear that you appreciated our efforts to not only improve but preserve the charm of our hotel’s former days. While it seems there were many areas of your stay that were enjoyable, we are disappointed to learn that your dining experience did not meet your expectations. We are continually seeking way to improve, so your suggestions are truly appreciated. Thank you again, for your attention to detail and for reaching out to us in this forum. We hope to be able to welcome you back soon.
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Brattleboro, Vermont
Level Contributor
63 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 25 November 2012

had a great stay..stayed at the hotel nov 23-25 and found it very good,stayed in one of the back rooms which was all nice and new .flat screen tv kerige coffee maker..and carpet stay in one one the ocean view rooms last year and no carpet..the only problem we had this stay was no soap which the frount office quickly fixed .so thanks for the great stay

Room Tip: back rooms are much better than you would think and a great deal
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  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tim b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarborHotel, General Manager at Harbor Hotel Provincetown, responded to this review, 26 November 2012
We love hearing from our return guests and are so pleased to hear that your second stay with us was even more enjoyable. Our staff is committed to taking care of our guests and we appreciate you letting us know when something was amiss with your room so we could quickly remedy the situation. It would be our pleasure to welcome you back to the Harbor Hotel Provincetown very soon and we thank you for your review.
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Boston, MA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 24 November 2012

There was no rug, simply a concrete floor that was cold to the bare feet. We had to ask twice for soap to bathe with. Bathtub was not as clean as it should have been. Front desk staff very friendly and helpful, but maid service very poor quality. Even if it is off-season, the rooms should be spotless (and have soap). However, the mattress was top of the line and perfect for sleeping comfortably.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank libbydusvi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarborHotel, General Manager at Harbor Hotel Provincetown, responded to this review, 26 November 2012
Thank you for taking the time to let us know about your recent stay at our hotel. Comments such as yours are critical for us to receive and afford us an opportunity to evaluate our services and make improvements when needed. We will review your comments with the operational departments that affected your stay and we apologize for missed opportunities to create a better experience for you. We hope to be able to welcome you back in the future for the exceptional stay that you deserve.
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Boston, MA
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 18 November 2012

Just recently had a great one night, off-season stay with my daughter. The room was comfy but the carpet stained in several location. It wasn't dirty .. I walked barefoot and it felt fine and my feet weren't filthy, but it does give a poor impression when you enter the room.

Everything else was perfect, the beds comfy and cozy, the room clean, the Keurig in-room a plus. The free wifi didn't connect right away, but it did on the 2nd try and was fine after that.

The outdoor fire pit was magnificent. Although it was November, it wasn't super cold and the fire was a nice touch, especially since it gets dark so early.

Overall, a very good experience.

Room Tip: The rooms in the back building all have private decks or balconies. On the front buildng all rooms a...
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  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank forgotmypword
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarborHotel, General Manager at Harbor Hotel Provincetown, responded to this review, 20 November 2012
Thank you for letting us know how much you and your daughter enjoyed your recent stay at the Harbor Hotel Provincetown. We’re thrilled that you had an opportunity to relax around our fire pit and create a memorable experience with your daughter. Please accept our apologies for the condition of the carpet in your room and we will have our housekeeping team evaluate what needs to be done to correct it. We hope you can stay with us longer in the future and we thank you for your kind review.
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Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 13 November 2012

Rooms are very clean. The beds, pillows and bedding make for a cozy experience. The location is great and the staff were all very helpful and pleasant. I was worried that our room was by the ice machine....having endured that at other hotels but this was not a problem. The rooms seem to have pretty good soundproofing. We were disappointed that the lounge was closed but makes us want to go back on season. Don't hesitate booking at this place....you'lll be hapy you did.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swiftriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarborHotel, General Manager at Harbor Hotel Provincetown, responded to this review, 20 November 2012
Thank you for entrusting the Harbor Hotel Provincetown with providing you with a memorable stay. We’re very happy to learn that you enjoyed your accommodations and had exceptional service interactions with our staff. It would be our honor to welcome you back when the Whaler Lounge is at its busiest, making for a memorable PTown experience. Thank you so much for your review.
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New York City, New York
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 5 November 2012

We stayed at the Harbor Hotel while attending a wedding this weekend. It's very cute. The guys at the front desk were really helpful and recommended a terrific restaurant in town. The lobby is cozy, the view of the bay spectacular. And I really enjoyed the Keurig coffee maker. There are a few things that would make this four-star review into a five-star one: Wi-fi in the rooms, throw rugs (would be nice in the fall as the tile floor gets quite cold) and healthier breakfast foods such as Greek Yogurt or whole grain toast.
Otherwise I think this hotel is adorable, well-located and worth visiting.

Room Tip: Ask for a room with carpet if you are visiting in the colder month!
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelerfr0mNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarborHotel, General Manager at Harbor Hotel Provincetown, responded to this review, 13 November 2012
Suggestions from our guests are the best way for us to further improve the experience at the Harbor Hotel Provincetown and we sincerely appreciate yours. We're thrilled that you received exceptional service from our staff and enjoyed the amenities that we offer. Thank you for taking the time to share your experience and it would be our pleasure to welcome you back for another visit very soon.
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Additional Information about Harbor Hotel Provincetown

Property: Harbor Hotel Provincetown
Address: 698 Commercial St, Route 6A & Snail Road, Provincetown, MA 02657-1761 (Formerly The Cape Inn)
Phone Number:
Region: United States > Massachusetts > Cape Cod > Provincetown
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Provincetown
#3 On the Beach Hotel in Provincetown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Harbor Hotel Provincetown 3*
Number of rooms: 129
Official Description (provided by the hotel):
This contemporary hotel facing Provincetown Harbor is half a mile from the Cape Cod National Seashore and 1.5 miles from the Pilgrim Monument. Brightly decorated rooms and suites (some with water views) feature flat-screen TVs and free WiFi. Some connecting and pet-friendly rooms are also available. ... more   less 
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Also Known As:
Cape Hotel Provincetown
The Cape Hotel

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