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“Delightful country B&B”

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The Inn at Richmond
Ranked #1 of 2 Richmond B&B and Inns
Reviewed 27 May 2013

The Inn at Richmond is a lovely country B&B in the Berkshire Hills of Massachusetts. Our room (in the main inn) was basically a mini-suite with a comfortable living room and a very nice bedroom. The public rooms are spacious and comfortable, and breakfast was beyond great-- a frittata made with fiddleheads and a mixed berry fruit salad. Yum! Pam, the innkeeper, is charming and helpful and I cannot imagine a nicer place to stay if you're in the Berkshires for any of the many cultural attractions that make this such a popular destination.

  • Stayed: May 2013, travelled as a couple
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Thank Annmintz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 - 30 of 42 reviews

Reviewed 25 October 2012

I just want to say what a wonderful stay we had at the Richmond Inn on October 19, 2012. Although we only were able to stay one night we couldn't have felt more at home. The rooms and furnishings were beautiful. Pam our host went out of her way to help us. We had an early flight the morning of the Oct.20 and she got up early and made us coffee and provided us with a bag of goodies for our flight home! Thanks for the great stay!

  • Stayed: October 2012, travelled with family
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3  Thank janstg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2012

The Inn is in a beautiful rural area and is very clean, well maintained and comfortable.
The friendly manager, Pam went out of her way to be accommodating and
helpful. We can't say enough good things about her. The breakfasts were
excellent, - lots of fresh fruit and a good variety of main dishes all nicely
presented. We loved our stay here!

  • Stayed: July 2012, travelled as a couple
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4  Thank daisysunflower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2012

We routinely stay at B&Bs and have been to this Inn several times in the past. The positives include a friendly innkeeper and beutiful grounds. The negatives include mediocre food, cat smell, and an overall feeling of neglect for the property.

We stayed in the largest room in the inn and have enjoyed it previously as well as a stay in one of the cottages. I hope the the inn can regain what has seemed to have slipped away over the past few years.

Room Tip: The federal with the king poster and sitting room is comfortable
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  • Stayed: September 2012, travelled as a couple
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2  Thank 2Bishop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2012

The Inn at Richmond is a historic home on about 25- 30 acres. Most of it a horse farm. Pam greets people as they come in and she was very nice and helpful. The rooms are spacious and well kept and very clean. Just walking around the place was great as there are many places to just sit and chill. Which we did. I think this is a perfect place to get to Tanglewood. You end up taking kind of a back road and park in the western lot which is so much easier to get out of because you can just get right back on that back road from there. Back to the Inn. It is really a beautiful location with nice green rolling hills. And the next morning we heard the horses neighing out int the corrals which was actually a nice bonus. You can stay in the main house as we did, or there are cottages as well if you prefer more privacy. Breakfast in included and was very good.

Room Tip: We looked at all the rooms in the house and I think they were all nice rooms. I was not able to see...
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  • Stayed: September 2012, travelled as a couple
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Thank danman7000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2012

We chose the inn based on the positive reviews at tripadvisor and the fact that it was one of the few in the area which takes children under 12. For reference, we paid over $300/night - comparable to a good hotel in the Boston area. First, the good. The property looks like the quintessential New England farm. The grounds are beautifully kept. The views are gorgeous. There are plenty of sitting areas around the property. The horses we saw were a little flea-bitten and sad, but added character to the property. The manager is a wonderful middle-aged lady who goes out of her way to make you feel comfortable. (Sadly, she is leaving at the end of October 2012 to enjoy her retirement.)

Now the bad. We were in one of the small cabins just behind the main building. It was advertised as comfortable two-level living. The first floor consisted of an old kitchen straight out of the 70s. Old appliances, crummy floors, cheap and basic furniture and nothing else. The first level was just the kitchen. The upstairs was also back in the 70s. Hideous brown carpet, a small 17" tube TV, a single couch that looked like it came off the Brady Bunch set, a single old bed and a bath the size of a thimble. Hideous cheap green paint everywhere. Scuff and scratch marks all over the place, Having lived in the area for 5 years, I wasn't expecting the Ritz-Carlton out of an old farmhouse, but for $300+/night I was hoping to get something better than a Motel 6. The breakfast was pretty lame. Generic supermarket muffins and croissants, some orange juice and coffee.

To top it all off, we both seem to have picked up the 'flu after the first night there.

Basically, we came away feeling like we'd have been better off checking in at the nearby Best Western and spending the money we saved on tickets to Tanglewood.

  • Stayed: September 2012, travelled with family
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6  Thank Pennypincher5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnatRichmond, Manager at The Inn at Richmond, responded to this reviewResponded 6 September 2012

The staff at The Inn at Richmond always welcome feedback from our guests and appreciate the positive things that were mentioned ... although, I believe the customers who board horses at the adjoining equestrian center might take exception to their horses being referred to as "flea-bitten".

Considering the amount of time I (Inn Manager) spent visiting with the guests during their breakfast it is a little confusing to receive such a negative review and that their unhappiness with their accommodations was not mentioned.

We do, in fact, allow children of all ages to stay at our inn but do require those with infants and kids under 12 to stay in one of the four cottages on our property which are a bit pricier than a room in our Main House. The cottage referred to in this review was, in fact, freshened about 2-1/2 years ago with new carpet installed, fresh paint, new bedding and appointments. This is a country inn and decorated in that style ... perhaps not everyone's taste, but certainly not in 70's style (check for yourself for pictures on our website - #7). The kitchen is fully equipped with dishes, pots/pans and other necessary cooking implements. I can certainly see why it might seem somewhat barren to guests who are spending only one night ... but for those who are using the cottage because they like the luxury of having a kitchen to save a few dollars by having the ability to prepare some meals during their stay, it works. There is indeed a "country" green paint in parts of the cottage but certainly not throughout the and we have found a problem with chips on the walls beside the stairs due to luggage accidentally hitting the wall. Unfortunately, we hadn't had the opportunity to repair the chips prior to this visit. I do have to say that the comparison to a Motel 6 is quite extreme and I believe uncalled for. We strive to have comfortable and clean accommodations!!

In regard to breakfast, this is a misrepresentation of the breakfast provided the morning these guests stayed with us. Let me begin by saying that each morning guests are offered a buffet of fresh fruit, assorted cereals, yogurt, breads, a hot entree and assorted breakfast beverages, including coffee, decaf, tea and juices. On this particular morning, there were scones that were freshly baked that morning, croissants prepared by a local pastry chef, assorted breads, a fresh fruit platter with several different choices and a breakfast quesadilla that was made and replenished over the course of the morning and freshly replenished for these particular guests. As it was near the end of our breakfast service (daily 8:30 to 10 am), I can only assume that the guests may have not felt that there was an abundance of food remaining but guests are always asked if there is anything more they need.

Finally, to imply that they "picked up the flu" after staying one night at our inn seems a bit unfair. As readers of this can see, guests are impressed with the cleanliness of our inn and it seems mean spirited to imply such in a review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2012

On a friend's recommendation we spent a couple of nights at this lovely inn. We found our room to be clean and comfortable. Although the entire suite was certainly well maintained, I felt the bathroom must have been nearly brand new. Nice! No complaints there. Both breakfasts that we had were excellent. Unlike many places where breakfast is included, this inn offered a warm selection in addition to the usual breads, cereal, or yogurt. Outstanding! After our meal we strolled the grounds which were truly a subject for a Berkshire postcard. Gorgeous white fenced pastures grace the hillside while horses graze. It is a charming property and the manager, Pam, was attentive and friendly to everyone. I would return.

Stayed: July 2012, travelled as a couple
1  Thank Cinnamongirl52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about The Inn at Richmond

Address: 802 State Rd - Route 41, Central Berkshire Boulevard - Route 41, Richmond, MA 01254-5244
Region: United States > Massachusetts > Berkshires > Richmond
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Richmond
Price Range: £197 - £297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn at Richmond 3*
Number of rooms: 12
Official Description (provided by the hotel):
The Inn At Richmond & berkshire EQUESTrian Center - "TIARA EQUEST" - is a relaxing & gracious colonial country inn & equestrian center situated on 27 manicured acres in Richmond (next to Lenox) in "The Berkshires" of Western Massachusetts, which are ranked #7 by National Geographic as best places to vacation. We offer a unique escape and experience while visiting the many Berkshire attractions, such as Hancock Shaker Village, Tanglewood, Jacobs Pillow, Norman Rockwell Museum, or enjoying the quiet and beauty of the country as you roam our grounds, or reading in our Library, or enjoying friends, family & guests in our Terrace Garden Room. The land upon which we are situated was a land-grant from King George III of Great Britain. The Main House was constructed from 1774-76. This Revolutionary War Era home has been carefully renovated. ... more   less 
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Also Known As:
Bed Breakfast Richmond
The Inn At Richmond Berkshires, MA

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