We paid for a room in advance for our family of four, requesting early check-in and an extra roll- away bed for our son. Though the staff at the front desk was welcoming at check-in, the roll away and an extra bath towel required second requests (the towel never arrived). My brother's key card stopped working and when we went down to the front desk to inform them, waited ten minutes without anyone showing up-this was at 10:30 p.m.-not at an unreasonable hour. The hotel hallways reeked of cigarette smoke exacerbating congestion experienced by our daughter. For the price we paid per night, we felt the room was smaller than typical Comfort Inn rooms, without a fridge or microwave (which we later found out my brother's room did have). The coffee wasn't replenished for the room coffee maker, though the cleaning staff seemed cordial and did a good job otherwise. The saving grace for this hotel was the breakfast they offered and the quiet rooms. As Choice Hotel members, we felt this stay only adequate when compared with other Choice Hotels available.
- Official Description (provided by the hotel):
- Our Rockland, MA hotel offers classic New England charm and a convenient location that makes it easy to get to Boston and Cape Cod. Get a great night’s rest at our Rockland, MA hotel. It’s perfect for vacation and business travelers. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Hotel Rockland
- Comfort Inn Rockland
- Rockland Comfort Inn