We would highly recommend a visit to Pairpoint Glass. We timed our visit to coincide with a full tour of the facility, although you can watch the glassblowing from above. One of the glassblowers escorted the 2 of us and explained each of the processes in enough detail that it was a real learning experience. We also got to meet Anne Ross, which was special because we have several of her pieces.
I do agree, though, that the store employee was less than welcoming.
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