We had our wedding at the Summerhouse, over Memorial Day, right at the beginning of the 2013 season. Some of the issues we experienced might be related to the fact that the Summerhouse was just starting to get ready for the season.
We found it very difficult to get in contact with the owners and staff of the Summerhouse outside of the season. We left multiple emails, voice mails and did not get any responses for weeks. When calling the owner less than two weeks before our arrival, he was extremely rude, yelled at me and told me that he is under a lot of pressure and can’t speak to me.
When we arrived the staff tried their best to make time to discuss through our event. But the owner called them back (without even as much as greeting me) to tell them that they should focus on getting ready for the evening service.
The food was good, but in both occasions, brunch for approximately 15 people and the wedding dinner for 17 people, the warm dishes were served fairly cold.
The Summerhouse is considered to be one of the premium places to stay on the island and is priced accordingly. The cottages are fairly small and in some cases require update. We did not feel that this was compensated by any sort of high quality customer service.
In case you consider staying at the Summerhouse and cater an event, you may want to consider alternative locations.
- Official Description (provided by the hotel):
- Located in the historic village of Siasconset, the Cottages are decorated in a simple, timeless English cottage style. Our ocean beach, heated fresh water pool, and lively Beachside Bistro are nestled on a dune just below the bluff. Relax by the beach or enjoy complimentary jitney access to Nantucket.Cottages guest enjoy priority access to all of the Summer House restaurants, curated by award winning chef Todd English. The Summer House Restaurant offers imaginative contemporary cuisine & nighttime piano bar, while our Beachside Bistro offers casual oceanfront dining and drinks.Each Summer House Cottage is decorated in typical English cottage fashion, and features its own unique layout and style. A stay at our Cottages is worlds away from the stress of daily life. Browse our cottages online or call us to have our staff assist you with the selection of the perfect cottage for your needs. ... more less
- Reservation Options:
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- Also Known As:
- The Summer House Cottages Nantucket/Siasconset, MA