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“Good hotel for cost conscious customers”

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Holiday Inn Boston Bunker Hill Area
Ranked #2 of 3 Hotels in Somerville
Reviewed 16 June 2014

Hotels in the Boston/Cambridge area are obscenely expensive. I'm glad that this hotel provides accommodation at a reasonable cost.

The rooms are comfortable (looks like the hotel was renovated not too long ago) and is conveniently located near the orange T line (about 10 min walk to the Sullivan station). Some may complain about the neighborhood, but it is a convenient location. For those who need to go to Cambridge area, there are bus stops about two blocks away that take riders to MIT and Harvard.

Staff are friendly. The only reason why I gave four stars instead of five is because of the reliability of the free internet. It dropped out or slowed to a crawl occasionally, probably because of the load from other customers on the same floor.

There was also some street noise early in the morning (truck or train?)

  • Stayed: June 2014, travelled on business
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1  Thank nuboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terri A, General Manager at Holiday Inn Boston Bunker Hill Area, responded to this reviewResponded 17 June 2014

Thank yo for your review. It is so nice to see you enjoyed your stay with us and found us to be a great value. I would like to apologize for the internet, we know how important this is and it is something we are constantly working on to ensure our guests have no issues with it. Again, I am sorry this was not the case during your stay.
Thank you for choosing us, and for your feedback, it is greatly appreciated!

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256 - 262 of 466 reviews

Reviewed 12 June 2014

I would not prefer the location but all the hotels in the city were sold out. Reminds me of old industrial town. I just stayed one night for business so it was fine. The rooms were good and and the bed was comfortable.

  • Stayed: June 2014, travelled on business
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1  Thank Happy140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terri A, General Manager at Holiday Inn Boston Bunker Hill Area, responded to this reviewResponded 15 June 2014

Thank you for your review. We are so sad to hear we are not your first pick due to the area. We are in a very busy area and so close to so much, the T, Union Square, Quncy Market, TD Garden and many more. Our rooms are great--and the beds so comfortable. We want to be your first pick next time and every time. Please let me know if you will be back in the area.
Thank you for this feedback, and please reconsider us.

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Reviewed 3 June 2014

We visit family in Somerville periodically and have stayed at the La QuInta before this. Never again! From now on, this Holiday Inn will definitely be our choice. Large room, good beds, decent food, and good price. Friendly and helpful staff. Free parking and easy access from the Interstate. Clean and attractive.

We had one dinner and two breakfasts in the restaurant, which has recently been renovated.
All the food was good except perhaps the scrambled eggs. However, there was lots of bacon and sausage, pancakes or waffles, fresh fruit and the usual breads, cereal and yogurt. Coffee was brought to your table and there was no styrofoam to be seen. Just china and glass. Breakfast can also be ordered from the menu.

All in all, a good experience.

  • Stayed: May 2014, travelled as a couple
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1  Thank JerseyTraveler81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terri A, General Manager at Holiday Inn Boston Bunker Hill Area, responded to this reviewResponded 5 June 2014

Dear JerseyTraveler81,
Thank you for your great review! All of us are pleased to hear when a guest enjoys our hotel, and to hear you think we are the #1 hotel in Somerville, make us so appreciative. Thank you for choosing us, and for your kind words. We are honored to be your new hotel of choice when in the area. We look forward to your next visit.

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Reviewed 3 June 2014

I made my first visit to Boston this past Spring to take in a Bruins game. My girlfriend and I stayed here for two nights. The hotel was just north of downtown Boston, but they provided a shuttle service to the TD Garden and Quincy Market, which was great. As we stayed north of downtown, we saved a lot of money. That said, the hotel was well worth it and some!!

The staff were all great and very helpful to us. The hotel itself seems like it was newly decorated, rooms included. We were both very, very happy with our time spent there and we will no doubt look to book another stay at the Holiday Inn for our next trip back to Boston.

  • Stayed: April 2014, travelled as a couple
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1  Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terri A, General Manager at Holiday Inn Boston Bunker Hill Area, responded to this reviewResponded 9 June 2014

Hi Jim M,
Thank you for your perfect review. The entire team is thrilled you enjoyed your stay with us and were able to take advantage of our shuttle. We are recently renovated, and we are so glad you found us to be such a tremendous value.
There is no better review than hearing you will stay with us again when visiting the Boston area.
Thank you for choosing us we are very appreciative.

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Reviewed 2 June 2014

This hotel has several things going for it. Mostly, it's staff and desire to provide you with a great experience. Although, not without problems, we found the good far out weighs the bad. The property is very well maintained and we found the room to be very nice and well stocked, and cleaned well. The pool area has an area for recreation that has a pool table, ping pong, and small basketball court. One thing to note here is that the pool and adjoining area is not open at all hours. The city of Sommerville requires the pool to be staffed by a lifeguard anytime it is open. With that being an added expense, it becomes a challenge for the hotel to fulfill this requirement at a cost effective endeavor even when there are no guests using the area during the middle of the day. Therefore, their solution is to close the pool during the slow times of the day-so take note of the hours they are open. They have a shuttle service that they will deliver or pick you up within a certain radius of the hotel. You are required to put your name on a list to reserve the time of your request. At times it fills up so it does make sense to put your name in as soon as you know the time of your need. The main issue we had with this service is it's reliability. You cannot rely on it if you have to be somewhere at a certain time. We had more than one instance where we had our name in along with others. We arrived at the waiting point on time, however the others were not there and had just "ran up to their room, and would be right down". The waiting time got later and later and later, yet the driver wouldn't leave without them. And we got later and later to our scheduled appointment because the others kept telling the driver they would be right down when he called. The area the hotel is located in is a safe area and located between two Dunkin Donuts. The one, a 6-8 minute walk to the south is located inside a convenience store but doesn't have any area for sitting. There is a sitting area but it is specifically reserved for people gambling. The one to the north, which is also about a 6-8 minute walk, has seating and has an extensive menu serving coffee, donuts, sandwiches, fruit, and other drinks. Walking another 5 minutes north from there, you will find a metro stop for buses and subway. Getting on the subway from here is great in that you can get anywhere in the system from this location. We were able to get a one week ticket allowing as many rides as needed for only $18. Considerably less expensive than cab fare, rental car, and quick access to almost anywhere. The ticket also included free use of their bus system. We were pleasantly surprised to find the hotels restaurant reasonably priced and serving a wide variety of good food. We ate there several times and never had a bad meal and received great service. One thing we found great was to each order an appetizer and take them to our room making it a meal due to their ample portions. We were able to print out our boarding passes using their business rooms computer and printer, and found the exercise room to be small but ample. Above all else, we found management had a burning desire to serve their guests well and a need to provide you with a great experience. We found the price to be very reasonable and well worth the subway trip and short walk to save on other high priced downtown Boston hotels. We highly recommend this hotel.

Room Tip: If needed, an Enterprise rental car is about a 8 minute walk west of the subway station.
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  • Stayed: February 2014, travelled as a couple
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1  Thank TraveLotsnLots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terri A, General Manager at Holiday Inn Boston Bunker Hill Area, responded to this reviewResponded 5 June 2014

Dear TraveLotsnLots,
Thank you for such a detailed and great review of our hotel. Hearing this from a frequent traveler such as yourself is such a compliment. The entire team loves taking care of our guests, and making our hotel your home away from home. We are so pleased you enjoyed your stay and would highly recommend us! We look forward to you coming back to visit us.
Thank you!

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Reviewed 1 June 2014

Having stayed at the Hotel for three days, we had two meals there. Breakfast was interesting with set menu as well as buffet. The food selections were good. Unfortunately, this was not the case at dinner: a special fish dish which was to be seasoned with pomegranate and limes, had no pomegranate and the wait staff made no mention of this until they were told the salmon was extremely dry. Limes were supplied on request.

Second problem was the water temperature in the shower; unless one were extremely cautious, scalding hot water spewed from the shower head

  • Stayed: May 2014, travelled with family
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Thank Vincent M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terri A, General Manager at Holiday Inn Boston Bunker Hill Area, responded to this reviewResponded 3 June 2014

Dear Vincent M,
Thank you for sharing this feedback about your stay. I sincerely apologize for your dinner experience. This is inexcusable. I have shared your comments with our Executive Chef, as well as our Restaurant Manager so they may improve our dinner service. The Chef is also working on some new menu items. I will also be sure to have our hot water settings checked.
Thank you again for bringing these items to our attention, and I apologize for you not having an exceptional stay.
We hope you will come back to see us, and try our restaurant again, I assure you it will not be the same experience.
Enjoy your summer!

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Reviewed 30 May 2014

This is a very nice hotel, conveniently located near all the colleges in and around Boston. Friendly staff. Use your rewards points or ask for a senior or other discount. The staff is friendly and helpful. You will need your car to get around--this hotel is a little off the beaten track. Book very early--especially if you are traveling around Parents' Weekends!

Room Tip: Ask for a room on an upper floor with a view.
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  • Stayed: September 2013, travelled as a couple
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Thank misscrabtree915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terri A, General Manager at Holiday Inn Boston Bunker Hill Area, responded to this reviewResponded 2 June 2014

Thank you for taking the time to share your feedback on our hotel. We are so pleased you enjoyed your stay. We are a great value, and so close to a lot of the Boston colleges and universities. We look forward to you staying with us again. Thank you!

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Additional Information about Holiday Inn Boston Bunker Hill Area

Address: 30 Washington St, Somerville, MA 02143-4446
Phone Number:
Region: United States > Massachusetts > Somerville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Somerville
Price Range: £85 - £236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Boston Bunker Hill Area 3*
Number of rooms: 184
Official Description (provided by the hotel):
The Holiday Inn Hotel Boston-Bunker Hill is located just 2 miles from downtown Boston and 4 miles from Logan International Airport. Our complimentary parking and scheduled shuttle service to area mass transit sites Sullivan Sq. & Museum of Science as well as Harvard and Kendall Squares in Cambridge, make us an outstanding choice for our guests. We offer complimentary wireless high-speed internet access in all guest rooms to help keep you connected and informed. Our location is central to: The TD Banknorth Garden, home to the Boston Bruins & Boston Celtics, Boston s historic Freedom Trail, Fenway Park, home of the Boston Red Sox and our many museums makes our location Boston s best choice for value. Easily accessible to all of the area universities & colleges including Harvard, MIT and Tufts. Our hotels central location serves the adjacent communities of Arlington, Charlestown, Chelsea, Everett and Medford. Whether you are traveling on business our leisure, our 184 spacious guest rooms offer the services and amenities to make your stay comfortable. All our well appointed guest rooms feature complimentary high-speed wireless Internet access. The associates of the Holiday Inn Boston Somerville look forward to providing our award winning service! ... more   less 
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Also Known As:
Holiday Inn Boston Somerville Hotel Somerville
Holiday Inn Somerville
Somerville Holiday Inn

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