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“Too Noisy, Walls Too Thin...”

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Ambassador Inn & Suites
Ranked #11 of 21 Hotels in South Yarmouth
Reviewed 25 August 2014 via mobile

I'm in my room on the first floor right now, and I hear people walking around and the floor creaking above me!
There is a big gap under my room door that leads to the hallway.
There is an outlet beside the desk, however, one of them is 'dead'. So I unplugged the floor lamp in order to plug in my tablet.
The indoor pool and sauna are located in the center of the first floor and has windows surrounding it with a lot of natural light. It is very pretty and roomy! There's a seasonal in-ground pool outside.
My room is very clean and I am anticipating the extended continental breakfast.
This hotel is located on the 'main drag' of this resort town, and the traffic is constant even tho the summer tourist season is ending.
It is a very good price and I like my room. It is roomy, but no closet, just a small rack attached to the wall.
The Ambassador is located in the midst of numerous bars, seafood restaurants, and lots of motels! It is sooo pretty here and
I 'll be on local tours the rest of the week, and I wouldn't mind staying here another time in the future for the price.

Stayed: August 2014, travelled solo
1  Thank LDIANA P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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112 - 118 of 272 reviews

Reviewed 17 August 2014

My husband and I stayed at this place. We had a great time. We were close to everything. Even though the hotel did not have a restaurant, we were in walking distance of the Riverway restaurant which was next door 3 min walk. Across the street was Bass River Pizza Place..need to check it out...Awesome Coca Cola collection inside displayed. Chinese restaurant, nail and hair place, liquor store and on line to Dennis. 20 minutes to Harwichport going South. Close to all great Cape areas. Great Continental Breakfast every AM at hotel. Ideal place for couples and families and those with wheelchairs. Handicapped accessible. No elevator, has stairs to 2nd floor outside and inside. Room was clean, beds very comfortable. Staff friendly. Pools and hot tub and Sauna clean. We will visit again!

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

I stayed there with my family for 3 nights. The rooms were fine but a little wet feeling with the a/c. The sheets and towels were clean and the hotel itself was clean. Although they could wipe down the outside tables once in a while. The breakfast was decent, although the girl refilling everything could be nicer and she needs to get off her cell phone and be more hospitable. I think it would set a different atmosphere. Other than that, the staff was nice and my sister left her wallet behind. They actually called us and is shipping it back to us, you don't find that honest everyday!! The pool was the coolest part of the hotel!

Room Tip: First floor rooms are good because there is no elevator! Also they allow pets, so you can request a...
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank catlovertimes4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

The Ambassador Inn & Suites is a family run operation - we found extra effort by manager and staff. Prices are very competitive. Rule #1 for a Cape Cod summer vacation:Do not go without having an indoor pool available - it rains, the kids are restless when you just arrive, in the evening before dinner, etc. Included is a basic breakfast room that provides $10 per person value, without extra cost, and is fast, convenient, and requires no particular group organization as to meeting in the AM. We booked 6 rooms for 2 and 3 nights. We asked about a conference room where we could meet and were given the "winter" breakfast room/conference room for meals and gatherings. We brought food with us and had some group events there. Proved extremely helpful -- At no added cost - woulds/could a chain do that? Finally, a 3 minute drive to "Smuggler's Beach" with parking available. EXCELLENT.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank N C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

The place overall looks pretty nice and the pool areas look nice also. Our bathroom was so disgusting filthy I couldn't believe my eyes. The floor looked like something "spilled" and on it around the front of the toilet and was never scrubbed because what ever it was still was in between the tiles. The walls had something blobs black and sticky in several places and the door frame looked like someone had something nasty on their hands and wiped it down the door frame. I took a simple damp makeup remover cloth and gently wiped the door frame and whatever it was came off. It was a matter of simple house keeping but apparently they prefer filth.

Room Tip: Don't do it.
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  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ShelleyDe2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

We found this hotel had rooms available on short notice and the price was fairly cheap. The room smelled of cleaning supplies but didn't appear very clean. The bathroom was very small and the floor was very dirty, it could use a good scrubbing. My wife forgot her phone charger and called the next day to see if anyone found it but it was no where to be found. I think I'll loosen the purse strings a little more the next time I stay on the Cape.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank hueymtp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014

My room was right across from the pool and it was still quiet even with people using it. My room smelled clean and the bathroom was clean also. I am very hesitant about hotel beds but my sheets were very clean and smelled clean too. Check in and out was so easy and took less then 5 mins. I will definitely use this hotel again on my next trip. Located closer to everything than a thought which was a huge bonus. I never have slept so good in a hotel before.

  • Stayed: July 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Germanmom117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ambassador Inn & Suites

Address: 1314 Route 28, South Yarmouth, MA 02664-4458 (Formerly Quality Inn)
Region: United States > Massachusetts > Cape Cod > South Yarmouth
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 21 Hotels in South Yarmouth
Price Range: £65 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ambassador Inn & Suites 2*
Number of rooms: 85
Official Description (provided by the hotel):
We welcome you to the Ambassador Inn & Suites. We strive to make your stay as relaxing and enjoyable as possible. With our newly renovated hotel, we guarantee comfort, quality, and satisfaction. The hotel has a wide array of services such as a complimentary continental breakfast, indoor and outdoor pools, sauna, game room, business center, wireless Internet access and abundant parking. We offer affordable rates and hope you come and spend your vacation with us. Many others have done so already and statistics show approximately 89% of our guests are returning. The Ambassador Inn & Suites looks forward to connecting you with the heart of Cape Cod. The Ambassador Inn and Suites is perfectly located with easy access to some of the best Eastern Atlantic vacation experiences such as the Hyannis Whale Watcher Cruises and historic points of interests like the John F. Kennedy Museum and Cape Cod museums including the Cape Cop Maritime Museum. This hotel is also close to the ZooQuarium, Heritage Museums and Gardens and Cape Cod Community College. The Barnstable Municipal Airport is five miles away. Enjoy shopping at the nearby Cape Cod Mall. The Thornton Burgess Museum is also close by. A variety of fine golf courses and off-shore salt water fishing opportunities are in the surrounding area of The Ambassador Inn & Suites. ... more   less 
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Also Known As:
Ambassador Hotel South Yarmouth
Ambassador Inn & Suites South Yarmouth, Cape Cod, MA

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