We stay at this Red Jacket at least once a year. This was the first time I did not get a pool view because I was trying to save a couple of dollars - don't make this mistake pay the extra money. The room only had one small window and a very musty smell. I went to the desk and was immediately given a huge upgrade and a room with a slider. I was able to leave the slider open and never had another problem.
I just want to say thank you for recognizing that this was a problem and being so willing to make it right for me!! We will definitely be back and we will be sure to make the correct room choice next time!!!
- Official Description (provided by the hotel):
- An Oceanfront Favorite among Cape Cod resorts. The Riviera Beach Resort offers the perfect setting for memorable family vacations and romantic getaways for two. Our resort boasts 125 charming guest rooms including newly renovated Poolside and Ocean View locations. Relax and enjoy our beautiful private ocean beach, heated indoor and outdoor pools, whirlpool, restaurant, lounge, seasonal water sports, fully supervised Kids' Klub, Spa at Red Jacket Beach Resort, Blue Rock Golf Course, and fun summertime family activities. Our heated interactive, zero entry outdoor pool is designed for families with young and small children. ... more less
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- Also Known As:
- Riviera Beach Resort - Bass River Hotel South Yarmouth
- Riviera Beach Resort Cape Cod
- Riviera Beach Resort South Yarmouth, Cape Cod, MA