We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Renovated Hotel!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Comfort Inn & Suites
Ranked #2 of 14 Hotels in Sturbridge
Certificate of Excellence
Reviewed 12 June 2014

I have stayed at the Comfort Inn a few years ago 2011-2012 and the rooms were super old, I just came back in 2014 and was happy to see it renovated and looking fresh and sharp! Unfortunately I was on the 1st floor right next to the breakfast area (room 103) and it was loud, asked for another room but they were sold out. Other than everything was super clean and the bathroom looked great. I would for sure book this hotel room again!

Room Tip: Don't stay in room 103, too loud from the breakfast area and lounge area.
See more room tips
  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ai10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (474)
Traveller rating
Traveller type
Time of year
Language

218 - 224 of 474 reviews

Reviewed 9 June 2014

I first reviewed this hotel back in March 2012. I liked it then and I like it still. We just went back for another visit. This time we had a room with 2 queen beds on the 3rd (top) floor. Our room faced the back of the hotel (even numbers, we were in 308). The view was of the seasonal outdoor pool, the river, and just a glimpse of highway. We could hear birds chirping in the morning. No highway noise at all. We had a mini-fridge in the room, but no microwave which was fine and expected.

Staff was friendly and helpful. They had 2 clerks on the desk when we arrived so no wait time at all to get to our room. Parking is abundant and close to the main entrance as well so loading/unloading was a breeze.

I like that the coffee in the breakfast area is away from the main foods so there is no bottleneck or traffic jam at breakfast time. The seasonal outdoor seating was very popular also.

This hotel has a (seasonal)outdoor pool, an indoor pool, and a small hot tub. I commented on checkout that the indoor pool was too cold. The outdoor one was too. The staff received my comments and will give me some extra points on my Choice Privileges membership. Hopefully they will also warm up the pool for future visitors.

There is a convenience store/Subway/Dunkin/gas station right next door to the hotel, as well as a "Marketplace" of snacks near the front desk for your snacking needs.

Internet worked fine. I didn't use the tv. Room was spotless. I got the extra towels I asked for ready in my room when we checked in.

In my daughter's words (she's 8) "This was everything we asked for!"

As other reviewers have noted, this is better than your average Comfort inn. Excellent staff and great value for your money.

This is a popular hotel for wedding guests, Old Sturbridge Village visitors, and many more. Highly recommendable!

(There is a Cracker Barrel next door, an Applebee's further up the road, and many more restaurants back closer to OSV on the other side of the highway. You can walk to Cracker Barrel and drive to the others easily.)

Room Tip: On the 3rd floor we could hear hallway noise but not our neighbors. I think the even number rooms ar...
See more room tips
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank RebeccaMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

We were in the area for a wedding and stayed 2 nights here. The hotel was recently renovated so it is very up-to-date. The rooms are a nice size with a small seating area, fridge, microwave and safe. Free wi-fi is available with easy access. The staff was super accommodating. The bride from the wedding party checked out but left everything in her room. The desk clerk was very concerned but not at all unhappy. They had to remove her things from the room but had safely locked them up and just wanted to make sure the belongings weren't forgotten. The beds were comfortable and the thermostat in each room actually controlled the temperature. We have stayed in so many hotels where the thermostat appears to be just a decoration because the room never reaches a comfortable temperature. The free breakfast is your typical "free breakfast" with eggs, waffles, yogurt, cereal and muffins. The only drawback was the absence of a lobby so that the only place for a group to gather was in the bar area with less than comfortable seats. However, you have to keep in mind this is a Comfort Inn not a more expensive hotel brand.

Room Tip: I was a little nervous that our room was near the pool and across from the ice maker, but there was...
See more room tips
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Karen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

Friendly staff, and well-staffed. Excellent variety of foods at breakfast. Everything looked new - our room was spacious and clean. Our room accommodated our family of six (four kids under 8) very nicely, using a pullout sofa bed. Beds and linens were comfortable. Nice touches everywhere - pots of beautiful flowers, nice landscaping, granite counters, lovely pools, hair dryer in room. Plus a convenient location. Loved the pools,and the option to swim inside or out. Excellent value.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Laurel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-CISC, General Manager at Comfort Inn & Suites, responded to this reviewResponded 5 June 2014

We're so delighted you enjoyed your stay!!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

The motel is cookie-cutter perfect,as good as any other great motel surrounded by cute B&Bs. The front desk staff sets this Comfort Inn apart. They gave us excellent advice, on where to shop, where to find a great jogging route, the best way to get to our destination. They gave us the same attention you'd require from a B&B, and never expect from a motel chain. Lots of fresh towels,very comfortable bed. The free breakfast was average

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Camilla R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

I have stayed there twice already and would stay there again without hesitation. This is definitely better than your average Comfort Inn. I was pleasantly surprised. The rooms are spacious, clean, and the beds are high quality. It is also quiet (no street noise,...etc.). Excellent value for the money. Good location for that area. Staff is friendly and helpful. Couple of minor things: The window in the room cannot be opened. Although it is a normal window that can normally be opened, it is bolted shut. So if you want to get some fresh air into the room, you are out of luck. Also, they place an automatic daily charge on your bill for the in-room safe. You can have it removed at checkout but you have to stop by the desk, ask them to remove it, and have them print out a new bill. But these are minor things. Overall, it is a great hotel.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Hesham2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2014

Very comfortable stay from start to finish. Our check-in clerk (Elizabeth) was excellent and friendly; the morning guy at the desk just seemed to be passing time until he went home.
Our room was very clean with all amenities you could want. Breakfast here is a nice buffet with scrambled eggs, bacon and sausage, waffles, good selection of cereals, hard-boiled & peeled eggs, yogurts--plenty of choices for all. The breakfast staff was friendly and attentive to refilling as needed. This was our third stay here and we'll keep coming back.

Room Tip: If you need ice and vending, stay on 1st or second floors. 3rd floor has none, but does have the gu...
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SharpShoey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sturbridge hotels
0.9 mi away
Holiday Inn Express & Suites - Sturbridge
1.2 mi away
Sturbridge Host Hotel & Conference Center
0.9 mi away
Hampton Inn Sturbridge
Hampton Inn Sturbridge
#4 of 14 in Sturbridge
633 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Old Sturbridge Inn & Reeder Family Lodges
0.9 mi away
Publick House Historic Inn
Publick House Historic Inn
#7 of 14 in Sturbridge
462 reviews
1.5 mi away
Scottish Inn Sturbridge
Scottish Inn Sturbridge
#6 of 14 in Sturbridge
159 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites

Address: 215 Charlton Rd, Us 20, Sturbridge, MA 01566-1216 (Formerly Comfort Inn and Suites Colonial)
Region: United States > Massachusetts > Sturbridge
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 Hotels in Sturbridge
Price Range: £71 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Choice Hotels, LoveHolidays, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, 5viajes2012 S.L., Cancelon and getaroom.com so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn And Suites Colonial Hotel Sturbridge
Comfort Inn Colonial
Comfort Inn Sturbridge
Sturbridge Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing