There have been several hotels I would rate between a 4 and a 5 that I ended up rounding down to a four (because we're not allowed decimal points here!). This one was so close to 5 that I'm rating it a 5 - My first "5" review. (Ask my husband. He teases that I"m "high maintenance.")
We almost didn't stay here, because the person at the phone number I first called was not aware that they had any rooms with two queens and a sofa bed, but I pressed them to double-check and found that they do have two such rooms. I needed the space for myself and a sports team of four teenage girls.
We had seen what the lobby looked like from photos on line and were not disappointed. As a matter of fact, the photos on line don't even do the place justice. You can't tell from photos that the fireplace in the lobby has a real fire, that there is a chess set with carved wooden chess pieces on one of the side tables, that the wallpaper and lights in all the hallways are elegant, that the framed photos of country scenes on the walls give you a feeling that the owners value a homey feel in addition to elegance, that the fitness room has more and is larger than what the photos shows (a little, and that some of the exercise machines have TVs with available headphones), that our room was larger than it even needed to be for the number of people and the bathroom huge and lovely...When even the staircases have maroon carpet, wall paper, and nice lighting fixtures, you know you're in a quality place.
The service was just as good. Mary was the desk clerk (and supply getter and breakfast supplier...) who we saw most. From the moment we walked in, she was extremely personable in a way that did not seem at all put on. She showed genuine interest in the reason for our stay, and rather than ignore the "kids in tow" treated them as if they mattered. When I'd come in I commented that I thought our GPS had taken us the long way (which it had; double-check your directions before heading here), she took it upon herself, after we had gone to our room, to look up the place we'd told her we were heading the next day and to find out and print good directions for us. We needed a lot more bathroom supplies? She seemed pleased to be of service. I came in from a walk; was it pleasant? I asked where was the coolest place to sit in the lobby while I would read there after the kids had gone to bed? She offered to turn down the heat. I really can't say enough good things about her. The several other desk clerks we encountered were also quite pleasant; we just didn't happen to have as much interaction with them.
Once we discovered the better way to get to and from the hotel, it was easily accessible to major roads, yet was on the edge of a beautiful, tree-lined, residential neighborhood.
For us all to get a free breakfast with the reasonable room rate made me wonder how they could make enough money. And it wasn't just cereal and bagels: there were eggs, sausage, waffles, fresh fruit, and oatmeal with many toppings. Free newspaper, and TVs that were loud enough to hear if you sat close and wanted to hear, but soft enough so if you'd rather have conversation or not have kids hear the news, you could ignore it.
If I had to pick out little things that made this place just short of perfect, here's what I'd comment on: The big, cushiony chairs in the breakfast room seem like they weren't made well so the cushioning near the knee was compressing prematurely. (Still more comfortable than at most places.) The beds were just a tiny bit too firm. The room smelled stale when we first entered, but that was quickly taken care of. The bathroom shower - which was large enough to hold a whole family at once (not sure whether or not the showers are that big in the smaller rooms) - had a completely clear door...not good when a large family (or, in our case, a team) needs to share one bathroom and possibly one person needs to use the toilet while someone else is in the shower. On the other hand, there were two bathrooms in the lobby area which we could make use of, so that wasn't a big inconvenience. The soap in ONE of the lobby bathrooms had an overwhelming perfume. The (down?) blankets on the beds were of TOO high quality, so were way too warm. (I don't know if lighter blankets were available if we would have asked, because we didn't. Also, it probably would have been fine with simply turning down the room heat, but not everyone in the room wanted that. Still, with the thermometer set at 62, those blankets were still way too warm.)
But all bathrooms were spotless. (Actually, every bit of space was spotless.) Whether because of thick walls or polite guests, there was no noise at night. The air in every room (including ours after the first few minutes) and the linens had no odors. Every piece of equipment in the fitness room worked. But again, overwhelmingly, the main impressions were of elegance and welcome. Our team travels to quite a few places and have stayed at quite a few places, and we all agreed that this place was the best so far. (At first they were disappointed at the lack of a swimming pool - something other families should be aware of if that's important to your kids - but they ended up really enjoying the fitness room. And they were impressed at being treated like adults.)
So, with no hesitation, this high-maintenance woman (and her daughter's team) gives the Fairfield in of Sudbury 5 stars.
- Official Description (provided by the hotel):
- A completely refurbished boutique style Marriott Fairfield Inn & Suites located in the historic community of Boston Sudbury, Massachusetts. The hotel features rooms and suite equipped with complimentary coffee makers in each room featuring Green Mountain coffee; free bottled water; access to 24-hour Business Center; Free Full Breakfast each morning; complimentary exercise facility and much more. Located only 20 miles from downtown Boston and minutes away from routes 95 and 495, the Fairfield Inn and Suites Boston Sudbury will surely exceed the expectations of both the business and leisure traveler. ... more less
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- Also Known As:
- The Wayside Carriage House Hotel Sudbury
- Clarion Sudbury
- Sudbury Clarion
- Clarion Carriage Hotel