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“Average suite hotel with basic amenities” 3 of 5 bubbles
Review of TownePlace Suites Boston Tewksbury/Andover

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TownePlace Suites Boston Tewksbury/Andover
Ranked #3 of 6 Hotels in Tewksbury
Indonesia
Level Contributor
278 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
“Average suite hotel with basic amenities”
3 of 5 bubbles Reviewed 21 July 2013

I must say that this hotel is suitable for people who intentionally want for overnight stay. Everything at the room, the hotel is very basic. The room looked very old and need some refurbishment but the size is quite reasonable with sofabed that can accommodate more people in the room. Breakfast is very simple, you just get coffee, milk muffin, oatmeal and banana, that's it. However, the location is quite good as they are near the interstate and on quite street. The rate is also reasonable for overnight stay.

  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ucartech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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117 reviews from our community

Traveller rating
    18
    35
    38
    16
    10
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51
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Huntsville, Texas
Level Contributor
327 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
2 of 5 bubbles Reviewed 28 May 2013

Sadly, I must offer a negative review for this property. Having glanced at other reviews for the TownePlace Suites Tewksbury, I see I am not alone. Management needs to pay attention to the dirty look, as well as the unpleasant smell. The hallway smelled bad, the elevator smelled bad, and the room smelled bad. As a Marriott Platinum Elite member, I stay at various Marriott properties frequently. Next time I'm in the Boston area, however, I'll skip this particular location.

  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Tony9876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay A, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review, 11 June 2013
Dear Guest, Thank you for staying with us and for the feedback. We meet at least once a week with the whole team and go through our guests comments and feedback so we can improve and recognize our staff members. Marriott strives to give an exceptional service and we are commited to deliver just that. Sorry we did not meet your needs this time but I hope you give us another try if you ever coming back to this area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Tewksbury hotels

Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 24 March 2013 via mobile

The hotel is located just across my workplace, when i am in U.S.
The gym was renewed. The beeakfast is good to go. Rooms are equipped with kitchen, flat-tv, couch and a work desk.

Overall the rooms are clean and the price is good

  • Stayed February 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank phitomcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay A, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review, 2 April 2013
Thank you for staying with us and hope to see you again when you come back to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester, New Hampshire
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed 13 October 2012

I would agree with the other reviews that the hotel cleaning services leave something to be desired. They should leave brooms and vacuums in the rooms. The room that we stayed in also had a smell, after you were in it for a few minutes. The maids "freshened" the room but that didn't make a difference. The breakfast consisted on oatmeal, yogurt, muffins, granola bars, orange and apple juice, coffee, tea, and hot chocolate. My kids loved it but my husband and I weren't as keen on it but like everywhere in the Boston area, dunkin donuts was just seconds a way. The room itself was acceptable. The suite only had two TVs working. The second smaller room had an old analog tv that didn't work. (We were told it was for kids who bring there games consoles.) the kitchen was fully stocked with glasses, plates, utensils, and cooking pans. The dishwasher was extremely loud, so you might want run it when you are about to leave.

  • Stayed October 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank STCHeather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, TX
Level Contributor
229 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed 29 September 2012

Comfortable rooms and easy parking and ready access to I495/I93. Nothing special here - very minimalist breakfast. Rooms and carpets show some wear but maintained reasonably well. Good for basic accomodations.

  • Stayed September 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sidewinder192
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryland
Level Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 31 August 2012

I was hesitant to reserve a room after reading some of the reviews but the friendly staff and quiet location made up for the rather drab room and aging furniture. Old sofa was wicked looking and belongs in a dorm room rather than a Marriott hotel. Water pressure and shower head were not impressive. Bed was comfortable though, room was clean, location is very quiet and the price is good. I would probably stay here again but only if it's for a short stay - one or two nights.

Stayed August 2012, travelled on business
Helpful?
Thank Floatman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Level Contributor
47 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 20 July 2012 via mobile

We stayed in a 2 bedroom suite for 23 very long days while waiting to close on our new home. We=Husband, me, 18 month old and our crazy cat. Not a lot of room but we made it work. This is a no frills option but budget friendly compared to Residence Inn or furnished apt. We negotiated our daily rate since we were there for a few weeks. I'll just cover pros and cons:

Pros: great staff that tried to make the best of it for us; functional kitchen for quick meals- dishwasher, stove, oven etc.; decent sized bedrooms - we moved bed against wall to put crib in it, good closet space, work desk in larger bedroom; very quiet... Only had 1 bad neighbor that slammed door for the 2 nights they were there. Quick free breakfast in morning - just cereal, hot coffee and fruit; Location was close to 495/93 and plenty of local dining options. Free wireless was fine for work and downloading basic work files.

Cons: No green space to sit and relax or kids to play; Cleaning service is spotty as previous review mentioned; rooms are dated and worn but we had toddler that destroys everything so no biggie for us; small living room so we ended up most of time in bedroom as not to wake our
toddler.

It wasn't that bad but it was tough... As there is nothing better than sleeping in your own bed.

Tips: 2 great playgrounds - 1 off Livingston in Tewksbury 2nd is in Billerica behind O'Conners Hardware. For rainy days - Go to Imajin That in Lawrence. Great indoor play center.

  • Stayed June 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Daphne418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Boston Tewksbury/Andover

Property: TownePlace Suites Boston Tewksbury/Andover
Address: 20 International Pl, @ North St, Tewksbury, MA 01876-1144
Region: United States > Massachusetts > Tewksbury
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Tewksbury
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — TownePlace Suites Boston Tewksbury/Andover 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Towneplace Suites Boston Tewksbury/Andover Hotel Tewksbury
Towneplace Suites Tewksbury

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