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“Excellent value for very comfortable family stay”

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Embassy Suites by Hilton Boston / Waltham
Ranked #1 of 11 Hotels in Waltham
Certificate of Excellence
GreenLeadersBronze level
Reviewed 5 January 2014

We were visiting friends in Waltham, MA, Location was excellent for us. Suite with sofa bed was excellent value for a family of four including two children of 10 and 14 who shared a sofa bed. It may not suit for a visit any later as the sofa bed is a bit cramped at this stage.

Swimming pool was generally empty and a pleasure to be in.

Breakfast was good and plentiful. Omelettes were delicious. The only downside was bacon being served only every second day.

Value was excellent.

  • Stayed: December 2013, travelled with family
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Thank chevreville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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863 - 869 of 1,244 reviews

Reviewed 5 January 2014

I stayed here for New Years Eve with another couple and had an excellent time. We took a taxi into Boston, a bit of a ride but not too bad. The two double bed suite was roomy. The breakfast was the best part, excellent omelettes and home fries, the only negative was not having alcohol available for the managers reception but I understand that is a state law (we were also not told about the managers reception at check-in). Would definitely recommend as an option for visiting Boston or anywhere in the area.

  • Stayed: December 2013, travelled as a couple
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Thank pinksands x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

This is our second stay at this hotel. We are a family of 6 so the suites are really helpful otherwise we would have to rent two rooms. The children really enjoy the hot tub and pool. The complimentary breakfast is out of this world. It is about a 15 minute ride to Boston, which is perfect. Will be coming back for sure.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Dan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2013

This is the only Embassy Suites I have stayed in (and I've stayed in many) that doesn't have a traditional "happy hour" with beer and wine on the comp menu...something obviously tied to Massachusetts not being like the other 49 states. Also, a recent poster commented upon the cold tub...which is correct, but they are fixing a busted heater. We can't gig a property for something outside their control, but that was a defect.

Changing topics, one thing that always irks me about the breakfast is travelers that won't drop a buck or two for this service...would you stiff a waiter at a "you pay" restaurant? Flex the wallet a bit cheapskates!

  • Stayed: December 2013, travelled with family
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1  Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2013

Hotel was a great value over the holidays and included free internet and breakfast. Suite was very clean. Family friendly hotel. Room service was not terrific, but it was Christmas. Other than that, we would stay there, again.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Kristine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2013

The hot tub was cold. We were told they were working on it but it wasn't fixed. We could not adjust the temp in room and needed every available blanket. Breakfast was okay, long wait for coffee. Overall disappointing since we went to relax after Christmas.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Marian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesWAGM, General Manager at Embassy Suites by Hilton Boston / Waltham, responded to this reviewResponded 31 December 2013

Thank you very much for your feedback regarding your recent stay with us over the holidays. We are all so very sorry we let you down, particularly since the weekend was meant to be a relaxing one. Your comments have been shared with our management team to ensure this type of experience does not occur with future guests.

We hope to have you join us again in the near future so that we might have the opportunity to demonstrate the level of service we expect and you deserve.

Regards,

Embassy Suites WAGM

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Reviewed 29 December 2013

Wanted to let others know this hotel was really nice. When in my bedroom I couldn't hear the noise coming from downstairs. This was the first time I stayed at a hotel that the middle was open and voices carried from the bar on the first level of the hotel.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank jillmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Boston / Waltham

Address: 550 Winter St, Waltham, MA 02451-1202 (Formerly Doubletree Guest Suites Boston/Waltham)
Phone Number:
Region: United States > Massachusetts > Waltham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Waltham
#2 Green Hotel in Waltham
#3 Business Hotel in Waltham
#4 Family Hotel in Waltham
Price Range: £105 - £294 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Boston / Waltham 3.5*
Number of rooms: 275
Official Description (provided by the hotel):
Welcome to Embassy Suites Boston/Waltham located in Boston’s High-Technology, Pharmaceutical, and Life Sciences Belt and corporate corridor along Route 128 and Highway 95. Our upscale hotel is just 20 minutes to downtown Boston and 25 minutes to Logan International Airport, convenient to Brandeis and Bentley Universities, Wellesley and Regis Colleges. If you’re traveling to Boston on business or vacation, enjoy spacious two-room suites, complimentary cooked-to-order breakfast and a complimentary nightly Manager’s Reception. Plan your business conference, reunion, Bar Mitztvah, or wedding in one of our nine meeting and banquet rooms which can accommodate up to 300 guests. Enlist our experienced catering and meeting staff to plan a memorable event. Our all-suite hotel provides you with more. Enjoy signature omelets at our complimentary cooked-to-order breakfast, complimentary parking, a 24-hour BusinessLink Business Center, indoor heated pool, and 24-hour fitness center. ... more   less 
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Also Known As:
Embassy Suites Boston / Waltham Hotel Waltham
Doubletree Hotel Boston Waltham

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