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“Perfect in every way”

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Hilton Garden Inn Boston/Waltham
Ranked #3 of 11 Hotels in Waltham
Certificate of Excellence
GreenLeadersBronze level
A TripAdvisor Member
1
Reviewed 5 November 2013

I NEVER give 10's, and this establishment earned every one of 'em. I especially appreciated the courtesy and professionalism of all the staff. Each person exceeded my expectations, which, to me, means they have excellent management. Quiet, comfortable, and an excellent location.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this reviewResponded 6 November 2013

Thank you for your review on Tripadvisor. We are very happy to hear your praise of our staff. Excellent service is our number 1 focus and comments like yours keep us motivated. We hope to host you again in the future.

Regards,

Tim

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519 - 525 of 640 reviews

Reviewed 1 November 2013

Great staff. Every request was met with no hesitation. We were put in a bed with a king room at first and needed a two bed room and were accommodated immediately. We would definitely stay here again and would absolutely recommend staying here to anyone else.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this reviewResponded 6 November 2013

Dear John C,
We truly appreciate you completing an online review on Tripadvisor of your stay. I love reading these types of comments about our dedicated staff. I'm so happy that you stayed with us and look forward to seeing you next time.

Regards,

Tim

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Reviewed 30 October 2013

We stayed when visiting colleges in the area. Fabulous place to stay for visiting Boston or the Boston area. The hotel is much much cheaper than in the city, but it only takes about 20 minutes to get to downtown via car, or you can drive and then take the T. Excellent service especially, really above and beyond. If you have kids, there is a nice little indoor pool.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Diana L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013 via mobile

I recently stayed here on business and found the hotel staff to be very attentive and helpful. The room was standard fare--clean and quiet (though the AC was a little old and noisy). I wish the breakfast service were a tad smoother; it should have been easier to eat and get out. I would also highly recommend this place for your business events...they are on top of it!

Stayed: October 2013, travelled on business
Thank MoustachedJosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2013

The lobby in this hotel has obviously been renovated and leads you to expect room which match! However our room was crowded with lots of old furniture, dark and felt dated and dirty! As my daughter was tired after a long travel day I would have liked to order room service but felt it would be hard to sit and eat in this room, so we ate at the restaurant in the lobby. The food was tasty and well prepared both at dinner and breakfast the next morning.

  • Stayed: October 2013, travelled with family
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1  Thank 13sm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this reviewResponded 6 November 2013

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize you were disappointed in the comfort and appointment of your guestroom. We will keep your comments in mind as we constantly look for new ways to improve our guests' experience and hope you will return to stay with us the next time you are in town and let us know how we are doing.

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Reviewed 24 October 2013

Average Hilton Garden Inn, nothing special. Decent location with a couple restaurants within walking distance which is nice. Rooms are starting to show wear and tear and are a little dated. Fitness center was decent, all the equipment worked, a minor annoyance was that ESPN2 did not work on the exercise equipment. Breakfast was surprisingly good, the morning 'chef' does a really nice job.

  • Stayed: October 2013, travelled on business
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Thank kmcolli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

Hotel staff were extremely nice, rooms were clean, beds comfy. The hotel is 15 minutes from Boston. The reservation staff were very helpful in meeting our last minute needs. Continental breakfast is standard fare, but any eggs, french toast etc which were cooked to order were good (albeit a bit pricey). We have been to this hotel twice and would not hesitate to stay there again on the next trip to Boston.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank 660jillh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Boston/Waltham

Address: 450 Totten Pond Rd, Waltham, MA 02451-2009
Phone Number:
Region: United States > Massachusetts > Waltham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Waltham
#1 Family Hotel in Waltham
#1 Romantic Hotel in Waltham
#3 Green Hotel in Waltham
Price Range: £86 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Boston/Waltham 3*
Number of rooms: 148
Official Description (provided by the hotel):
Located in the center of the Massachusetts Route 128 technology belt and 30 minutes from downtown Boston, the Hilton Garden Inn Boston/Waltham hotel helps you make the most of your time in the area. Great transport links keep you in easy reach of some of the area's top sites and attractions. Stay connected with complimentary WiFi and a 24-hour business center. Head to the fitness center for a workout or take a dip in the pool. Enjoy a cooked-to-order breakfast or delicious dinner at the Great American Grill(R). Our Waltham hotel offers a choice of unique function rooms, making it the perfect venue for your next Boston meeting or celebration. Minutes from Brandeis and Bentley Universities, this Boston hotel is perfect if you are in town to visit the kids at college or attend a reunion. ... more   less 
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Also Known As:
Hilton Garden Inn Boston/Waltham Hotel Waltham
Hilton Garden Inn Waltham
Hilton Waltham
Waltham Hilton

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